Definition Flashcards
Integrity (definition)
quality of being honest and having strong moral principles , involves being consistent in thoughts, words, and actions, adhering to ethical standards.
Honesty?
Quality of being truthful, sincere and free from deceit & fraud.
Probity in public life?
upholding the highest standards of honesty , accountability and transparency in their professional and personal conduct.(inner)
Empathy?
ability to understand the feelings, emotions and perspectives of others, thus fostering a deep connection.
Attitude ?
Attitude refers to values, feelings and perspective that influence their behaviour and performance.(inner)
Persuasion ?
process of influencing an individual’s beliefs, attitudes or behaviors through various forms of communication, argumentation, or appeal.
Tolerance?
Tolerance is the willingness to accept and respect the opinions and beliefs of others, even if they contradict one’s own,
- without prejudice or judgement.
Compassion?
willingness to alleviate suffering of others, and take action to support those in need.
Emotional intelligence?
ability to recognize, understand, and manage one’s own emotions and those of others, enabling effective decision-making, communication and relationships.
Conscience as a source of ethical governance?
internal moral compass that guides individuals to distinguish right from wrong, (influencing ethical decision-making and actions in governance.)
Corporate governance?
system of rules, practices, and processes (prp) by which a company is directed and controlled.
(It ensures accountability, transparency, and fairness in its operations.)
Transparency in government?
openness and accessibility of government information and it’s decision-making processes, to the public.
Right to Information ?
fundamental right that enables citizens to access information held by public authorities. (tool for transparency, accountability, and good governance.)
Code of Ethics?
general principles and values that guide one’s behaviour
Code of Conduct in governance
document containing (RSV) set of rules, standards and values that are expected from the members of an organisation.
Citizen Charter?
document that outlines a government organization’s Commitments to its citizens and the services being provided to them
voluntary declaration that includes the following: (GEST)
1. Service standards:
2. Grievance redressal
3. Transparency
4. Expectations
Work culture?
shared values, and practices that define the working environment and behavior within an organization
Quality of service delivery?
effectiveness, efficiency, and responsiveness of public services provided by government agencies to beneficiaries
Public funds utilization, in the context of governance?
management and expenditure of financial resources allocated by the government for various social welfare programs
Corruption ?
The abuse of entrusted power or position for personal gain , often involving unethical or illegal activities.
ethics ?
set of principles and standards set by society to judge human actions of being right or wrong.
