Deck 3 Flashcards
Your co-worker disagrees with the plan of care that you have provided for a client. You attempt to discuss her concerns, but she refuses to speak with you. The negotiation strategy your co-worker is using is:
A.Compromise
B.Collaboration
C.Accommodation
D.Avoidance
D. Avoidance
You are a case manager at a local hospital. You are asked by your supervisor to do several tasks as part of your role. Which action do you NOT take?
A.Coordinating patient needs
B.Advocating for patient needs
C.Prescribing medication refills
D.Facilitating patient transfer
C. Prescribing medication refills
As a case manager in a rehabilitation unit, when you identify a patient’s specific need based on a diagnosis and the services that may be required, you are performing the portion of the case management process:
A.Service Coordination
B.Referral and Utilization
C.Planning
D.Case Finding
D. Case Finding
You are working with Mrs. Jones who has presented with increasing difficulty with mobility due to her arthritis. The provider wishes to begin her on oral Methotrexate. Mrs. Jones has many questions and wishes to have more information regarding this information. You provide her with an education packet on Methotrexate. This education packet is a form of:
A.Support Group
B.Wellness
C.Preventive Care
D.Health Literacy
D. Health Literacy
You are treating a 35 year old female who has been complaining of increasing nausea. She states that work has been extremely busy as of late and that her work hours are long. The type of preventative care that would be MOST helpful is:
A.Stress Management
B.Constant physical activity
C.Proper Nutrition
D.Cardiology Appointment
A. Stress Management
Alcoholics Anonymous is a form of:
A.Bereavement Counseling
B.Pastoral Counseling
C.Grief Counseling
D.Support Group
D. Support Group
You are working with Tom who recently had a below the knee amputation. You are scheduling him with an appointment to be fitted for a prosthetic. A prosthetic is known as an:
A.Assistive Device
B.Medical Treatment
C.Rehabilitation Device
D.Home Care Equipment
A. Assistive Device
Kara is looking for a part-time job. She is nervous because she was born without the use of her left hand. This act requires employers to make reasonable accommodations for workers that have disabilities:
A. Americans with Physical Handicaps
B. Americans with Disabilities Act
C. Equal Employment Act
D. Disability Employment Act
B. Americans with Disabilities Act
Today you are working with Paul, a client who is recently divorced. The marriage ended when Paul’s wife had an extramarital affair. Paul has come to terms with his ex-wife’s actions and begins to accept his feelings instead of feeling guilty that he did something wrong. This type of therapy is known as:
A.Cognitive Behavioral Therapy
B.Dialectical Behavioral Therapy
C.Self-Advocacy Therapy
D.Acceptance and Commitment Therapy
D. Acceptance and Commitment Therapy
Mr. Smith is a devoted Catholic. He has been struggling with some new health diagnoses. He has a strong support system at his church. This positive impact is related to:
A. Physical Health
B. Personality
C. Pastoral Counseling
D. Culture
D. Culture
When a case manager has responsibilities toward a third party other than the client (e.g., case manager/payor/client or case manager/employer/client) while at the same time is engaged with a client.
A. Dual Relationship
B. conflict of interest
C. corporate compliance
D. unethical
A. Dual Relationship
Equipment needed by patients for self-care, used for medical or health purposes that withstand repeated use and is appropriate for use in the client’s home setting.
A. Hospital grade equipment
B. assistive devices
C. Durable Medical Equipment (DME)
D. None of the above
C. Durable Medical Equipment (DME)
When a worker who has suffered a job-related injury or illness resumes work before complete recovery, with modified responsibilities or another job altogether.
A. workers compensation
B. reasonable accomodations
C. light duty
D. early return-to-work
D. early return-to-work
The extent to which the health services provided to a client produce the desired outcomes (e.g., improve quality of care and resolve the client’s problems), given the current state of knowledge.
A.quality review
B. effectiveness of care
C. metrics
D. process improvement
B. Effectiveness of care
The potential, capacity or capability to produce the intended effect or outcome as already shown,e.g., through scientific research (evidence-based) findings.
A. efficacy of care
B.practice standards
C. care plan
D. none of the above
A. efficacy of care
