Deck 1 Flashcards
How does an organization’s adoption of the Global Reporting Initiative Standards for reporting corporate social responsibility (CSR) performance benefit HR?
The standards enable comparison of different organizations’ CSR performance.
Rationale: The Global Reporting Initiative Standards (or GRI Standards) establish uniform ways to report the outcomes of an organization’s sustainability initiatives. This allows the performance of organizations to be compared. The GRI Standards focus on a breadth of issues, from social to environmental. They are specific in calculating outcomes. They are not a pathway to creating a CSR program but provide metrics and instructions to use in evaluating and reporting CSR performance.
What is the process where two or more parties work together to reach an agreement on a matter?
Negotiation
Which is the best way to demonstrate the impact of an organizational effectiveness and development initiative?
Measuring change over the course of the initiative
Rationale: Effectiveness is demonstrated by conducting accurate analysis at the beginning of the initiative and measuring change over its course.
A successful beverage production company controls key activities in its value chain so that they can maintain uninterrupted production; this is the key to their profitability. Which actions should HR recommend managers focus on to assist in the organization creating value?
Implementing cross-training and job rotation strategies
What is a global mindset?
The ability to take an international, multidimensional perspective that is inclusive of other cultures, perspectives, and views
In a conversation outside of work, an accounts payable supervisor shares with an HR professional secondhand reports about another employee’s marital problems. Which approach should the HR professional take?
Advise the supervisor not to engage in gossip.
Technology now encompasses most business activities. Which areas of HR practice can technology support?
Nearly every HR functional area
Which part of the organization has primary responsibility for bringing in revenue?
Marketing and sales
What do judgmental forecasting, trend and ratio analysis projections, and turnover analysis all assist an HR professional in predicting?
Future staffing needs
When would a return on investment (ROI) analysis be an effective metric?
When a function is seeking budget to hire new staff
Which is an accurate statement about employment at-will?
It is uncommon in most parts of the world.
Rationale: Most countries reject the notion of at-will employment, so contracts generally are required, often within a set time frame from the point of hire. Verbal contracts may be accepted in some countries, but many require a written contract or written details of employment. Terms of employment vary greatly from country to country.
An organization fears that it has become less competitive. Which should an OED assessment of this issue identify?
Internal and external factors that impact organizational success
Which is an essential aspect of alternative dispute resolution (ADR)?
Does not preclude litigation
Which action would an organization take during the strategy formulation phase?
Deciding on the organization’s mission
Rationale: While all of these actions play a role in strategic planning, they do not all take place during strategy formulation, which is the first phase of the strategic planning process. This phase of the process is dedicated to the development of a mission statement, vision, and values, which guide the rest of the strategic planning process and the activities to come. The remaining activities take place in the development, implementation, and evaluation phases.
Which factor contributes to the economic cost of diversity and inclusion efforts?
Increased training
What are the basic steps in crisis management planning and readiness?
Identify risks, develop plan, test and drill, evaluate.
Two team members continually disagree about project decisions impacting work duties and tasks. The team leader meets with the employee relations director to seek advice on the best course of action to resolve this situation. Which is the best conflict management approach for the ER director to recommend?
Suggest that the team leader meet with both employees and mediate a mutually acceptable solution.
An HR director has been assigned to develop a program to support the opening of new retail stores. Which step in the ADDIE process identifies the behavioral results of the program?
Design
Which classification of employee engagement is demonstrated by working long hours and responding positively to engagement surveys but not feeling engaged?
Transactional
Which task is vital when assessing strategic objectives?
Comparing the outcome of strategic initiatives to outlined metrics
How are perquisites generally characterized?
Goods or services provided on an individualized basis
Which HR task is typically required by a multidomestic corporation?
Coordinating HR activities between headquarters and the international offices
Which action would best support an international assignee returning home after being away for more than ten years?
Provide repatriation support services such as counseling and logistical support.
Which best describes the influence that training has on an organization’s strategic diversity and inclusion process?
Creating awareness and helping develop knowledge and skills
