Deck - 1

Question 1

All users must have ________ assigned

Answer 1

Profile

Question 2

While creating an user , what are the required fields

Answer 2

Last Name, ALias, NickName
User Name, Email
User License, Profile

Question 3

Are usernames unique

Answer 3

yes

Question 4

Can we create a user without selecting the role

Answer 4

Yes

Question 5

Are Users permanent

Answer 5

Yes, user records cannot be deleted.

Question 6

Can a user record be re used

Answer 6

Yes, but not recommended

Question 7

User setup components

Answer 7

1. User Details
2. User License
3. Feature License
4. Role
5. Profile
6. Localization

Question 8

How many users can be added at a time

Answer 8

10

Question 9

Where to find the past login attempts to the org

Answer 9

Login History page

Question 10

How to troubleshoot if an user cannot login

Answer 10

Using Login History page, status column indicates the reason

Question 11

Max record size for login history page

Answer 11

20000 for past 6 months

Question 12

How can an administrator see number of failed login attempts

Answer 12

User Detail page

Question 13

What are the things which a delegated group can do

Answer 13

1. Manage Users
2. Manage Permission sets
3. Create public groups
4. Manage custom objects
5. Assign Profiles
6. Unlock and reset password

Question 14

Can admins login as any user

Answer 14

Yes, By checking “Administrators can login in as any user” in Setup» Security&raquo_space; Login Access Policies

Question 15

How can an admin login to user if “ Login as any user feature is not enabled

Answer 15

The user can grant access from personal setup menu

Question 16

Common User Access Issues

Answer 16

• Passwords are case sensitive
• User is using the wrong username
• Account may be locked
• Trying to login using test.salesforce.com instead of login.salesforce.com
• IP restrictions
• New user didnt verify yet
• Trying to access org outside business hours
• when myDomain is deployed and login policy restricts salesforce.com

Question 17

Max number of users that you can add

Answer 17

Depends on Salesforce edition

Question 18

Whats an immediate solution to lockout users

Answer 18

Freeze

Question 19

When a user cannot be deactivated

Answer 19

Users cant be deactivated,if they are the sole recipient of a workflow email alert, Customer portal admin or user selected in custom hierarchy field.

Question 20

______________ can be enabled to allow external community and chatter users to deactivate their own accounts

Answer 20

Self Deactivation