Deck 1

Question 1

Formula for activity rate

Answer 1

o Activity Rate = Work steps completed / time

Question 2

What is LD

Answer 2

Measure attraction between 2 workstations

Question 3

Formula For LD score

Answer 3

Load x Distance

Question 4

What is the Value Chain Model

Answer 4

Primary
Inbound Logistics
Operations
Outbound Logistics
Marketing and Sales
Services

Secondary
Firm Infrastructure
HR
Technology Support
Procurement

Question 5

Pros of IS

Answer 5

• Increase in efficiency and effectiveness
• Empowers employees
• Allows for strategic advantage as you are up-to-date enabling use of future tech

Question 6

Cons of IS (3)

Answer 6

• Deskilling
  -Loss of Authority
• Monotonous Work Environment

Question 7

Little’s Formula

Answer 7

WIP = Throughput x CT

Question 8

Turnover Ratio

Answer 8

1/CT

Question 9

Formula for Rework assuming rework happens once

Answer 9

CT = T(1+r)

Question 10

Formula for rework assuming the reworked job is no different to a normal job

Answer 10

CT = 1/(1-r)

Question 11

Formula for CT of an alternate Path

Answer 11

CT = p(Path A)(r) + p(Path B)(r) + rest

Question 12

Ways of eliminating CTs (6)

Answer 12

• Eliminate Rework
  -Eliminate Activities
• Enable parallel where suitable
• reducing waiting times and processing times
  -Move processing times to non-essential activities
  -enable batch production

Question 13

Outsourcing Challenges (3)

Answer 13

-Contractual obligations (contract length, unsure of future needs, problems reaffirming IT after contract finish)
-Loss of confidentiality
-Loss of competitive advantage

Question 14

Reasons for Outsourcing (3)

Answer 14

Financial
-More cost-effective, improved efficiency
Strategic
-Able to focus on core competencies and deliver better products
Technical
-Access too the latest technology and avoid technological obsolescence

Question 15

What id Governance

Answer 15

Governance refers to “a set of processes, rules, customs, policies, and traditions that determine how to direct and control management activities”

Question 16

Why do companies need governance (3)

Answer 16

-To mitigate the risk of potential loss or harm in the future
-To ensure goals by business processes can be achieved
-To assure the company is in compliance with legal and regulatory compliances

Question 17

What id IT Governance

Answer 17

IT governance describes the selection and use of organisational processes to make DECISIONS about IT matters.

Question 18

TIM WOOD

Answer 18

is the forms of waste :
Transport
Inventory
Movement
Wating
Overproduction
Overprocessing
Defects

Question 19

5 Lean Principles

Answer 19

1)Identify value to the customer
2) Identify value adding and non-value adding activities
3) Cut waste (TIM WOOD)
4)Smooth Flow (streamline)
5)Pull and react to customer requests (JIT)
6)Iterate

Question 20

How do you reduce variability

Answer 20

1)remove non-random variation
2)reduce the dispersion of the predictable process
3)Proceed aligning mean with target value