Decision-Making Flashcards

Chapter 12

1
Q

Define decision-making

A

Choosing the best solution for the problem.

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2
Q

What is a problem?

A

A problem is a gap between an actual and desired situation.

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3
Q

What are non programmed decisions?

A

New, complex decisions requiring creativity and intuition.

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4
Q

What are programmed decisions?

A

Routine, well-defined decisions with established procedures.

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5
Q
A
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