Decision-Making Flashcards
Chapter 12
1
Q
Define decision-making
A
Choosing the best solution for the problem.
2
Q
What is a problem?
A
A problem is a gap between an actual and desired situation.
3
Q
What are non programmed decisions?
A
New, complex decisions requiring creativity and intuition.
4
Q
What are programmed decisions?
A
Routine, well-defined decisions with established procedures.
5
Q
A