Debt Counseling Process Flashcards
1
Q
Form_ is is used to apply for debt review
A
16
2
Q
Form_ informs CPs and CBs of debt review application
A
17.1
3
Q
On which system is a consumer registred uppon application for debt review
A
DHS Debt Help System
4
Q
A __ is sent to the DC after receiving form 17.1?
A
COB Certificate of Balance
5
Q
The debt Counseling process has to be completed in how many days?
A
60
6
Q
What is purpose of form 17.2A?
A
Show not over-indebted
7
Q
What is the purpose of form 17.2B?
A
Indicate over-indebtedness
8
Q
To whom is form17.2s sent?
A
CPs
9
Q
After the negotiation process a __ id sent to the consumer and CPs.
A
Court Order
10
Q
When is a form19 issued?
A
- debt is paid in full
- only remaining debt is home loan
11
Q
Which form flags consumer?
A
Form17.2B
12
Q
Form17.3
A
Change in circumstance notice
13
Q
Form 17.7
A
Tranfer notice (changing DCs)
14
Q
Form 17.W
A
Withdrawal notice
15
Q
Reasons for a form 17.W?
A
- Not making payments
- Requested to cancel service
- Consumer not co-operating
- No longer over-indebted
