dealing with problems (3) Flashcards

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1
Q

accueil (m)

A

customer service

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2
Q

adresse (f)

A

address

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3
Q

adresse e-mail (f)

A

email address

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4
Q

cassé

A

broken

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5
Q

client (m)/cliente (f)

A

client

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6
Q

délai d’attente (m)

A

waiting time

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7
Q

dommages (mpl)

A

damage

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8
Q

échanger

A

to exhange

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9
Q

erreur (f)

A

mistake

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10
Q

facture (f)

A

bill/invoice

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11
Q

taute (f)

A

mistake

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12
Q

faux numéro (m)

A

wrong number

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13
Q

formulaire (m)

A

form

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14
Q

garantie (f)

A

guarantee

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15
Q

garantir

A

to guarantee

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16
Q

livraison (f)

A

delivery

17
Q

livrer

A

to deliver

18
Q

marcher/fonctionner

A

to work/function

19
Q

note (f)

A

bill

20
Q

numéro de téléphone (m)

A

telephone number

21
Q

panne (f)

A

breakdown

22
Q

portefeuille (m)

A

wallet

23
Q

porte-monnaie (m)

A

purse

24
Q

(faire une) réclamation (f)

A

complain

25
Q

reçu (m)

A

receipt

26
Q

remplacer

A

to replace

27
Q

réparation (f)

A

repair

28
Q

se plaindre

A

to complain

29
Q

service (m)

A

service

30
Q

taille (f)

A

size

31
Q

vol (m)

A

theft

32
Q

assurance (f)

A

insurance

33
Q

assurer

A

to insure

34
Q

mode d’emploi (m)

A

instructions

35
Q

plainte (f)

A

complaint

36
Q

produit de remplacement (m)

A

replacement (part)

37
Q

ramener/rapporte

A

to bring/to return

38
Q

rendre

A

to return