Dealing Aggressive Patient Flashcards
In this situation I would…
Look out for signs of annoyance or aggression and try to de-escalte as soon as possible.
If I was made aware…
The patient has particular needs or a history of aggressive outbursts, I would adapt how I interact with the patient to minimise risk.
I would NOT…
Do anything to make the situation worse.
I would remain calm,
Objective and not take anything the patient said personally.
I would seek
Support where appropriate and would also support the rest of the team if they were in a similar situation.
I would look to move the aggressive patient…
Away from public areas, if safe to do so, to minimise the distress on other patients.
I would stick to…
My training at all times and safety would always be a top priority.