Data Mangement

Question 1

Why within 5 working days

Answer 1

Allows for prompt allocation of completion monies from accounts team

Question 2

GDPR around data extraction

Answer 2

• Data from tenants is used internally for maintenance issues.
• Emails about additional services are sent to specific categories of tenants who can unsubscribe at any time

Question 3

ECS to Horizon

Answer 3

My Role:
- Advice on what data should be transferred
- e.g. rent steps handles differently on ECS to Horizon, extra step needed to bring them across
Other:
- Read only accounts for Estates Team
- reduced training time

Question 4

Monthly Board Report

Answer 4

• I’ve been producing one a month for the previous 2.5 years
• shows % change in rent, area and number of units each month
• Allows for marketing budget to be split across target areas
• Allows for visualisation of how individual units can affect the whole portfolio
• Also shows void costs (S/C, rates etc) graphically and numerically