Data Management

Question 1

Question 40 Of 50
The Salesforce Administrator of Cosmic Enterprises has set up Salesforce Connect to integrate the two Salesforce organizations used by the company. The sales director of the company would like to understand how this feature can be utilized in the sales process. Which of the following are valid use cases of Salesforce Connect related to the sales process?
Choose 3 answers.

A. Sales users can send records such as opportunities to the other Salesforce organization.
B. By default, orders are updated automatically when they are updated in the other Salesforce organization.
C. Contacts stored in the other Salesforce organization can be made visible on the account detail page.
D. Sales users can view and update leads stored in the other Salesforce organization.
E. Sales representatives can gain on-demand access to products stored in the other Salesforce organization.

Question 2

Question 41 Of 50
Easy Finance uses Salesforce to manage client data. A large amount of data was deleted from their org recently, and users have reported that performance has been slower than usual. What could be the issue?
Choose 1 answer.

A. The data was hard deleted
B. The Recycle Bin can only be emptied after 15 days
C. The data was soft deleted
D. The Recycle Bin was not used

Question 3

Question 42 Of 50
Universal Containers receives all Account records from the Master Data Management System, and therefore all Account records are created with the Owner as the Integration User. Account sharing is set to private. Over time, there are over 3 million account records in Salesforce. Users have started complaining about the degraded performance of list views and reports. What could be the primary reason?
Choose 1 answer.

A. The performance will always degrade if there are more than one million Account records
B. The Integration User is not part of the role hierarchy
C. The Integration User’s role is at the top of the role hierarchy
D. The Integration User’s role is not at the top of the role hierarchy

Question 4

Question 43 Of 50
Cosmic Computers would like to implement a process that allows its customers to purchase products via phone. When a customer wants to purchase a product, a sales agent of the company should receive order details, including credit card information, which should be stored on the customer’s account record. The sales agent should then be able to send this information to an external service provider for real-time processing of payment. Based on the response from the service provider, the ‘Payment Status’ field on the customer’s order record should be updated automatically. Which of the following choices are suitable options?
Choose 2 answers.

A. Create a custom button that invokes Apex code that sends the required information to the external service provider and updates the payment status based on the response.
B. Create a custom button that invokes a quick action that sends the required information to the external service provider and updates the payment status based on the response.
C. Create a custom button that triggers a Lightning component that sends the required information to the external service provider and updates the payment status based on the response.
D. Create a custom button that invokes a process that sends the required information to the external service provider and updates the payment status based on the response.

Question 5

Question 44 Of 50
Global Shipping uses Salesforce to track leads and create opportunities. The SAP ERP is used to process orders. After the order details are captured in Salesforce, an order record needs to be created in SAP. Which of the following are valid design considerations related to this integration?
Choose 2 answers.

A. Should the request to create an order in SAP require Salesforce to wait for a response before continuing processing?
B. How will the integration be triggered?
C. What is the number of products in a typical order?
D. Which stages are defined in the sales process to manage orders?

Question 6

Question 45 Of 50
Vermilion Homes and Pewter Towers are subsidiaries of City Properties, and both use Salesforce. It has been found recently that they have some customer overlap, and they see a benefit in sharing the data of the common customers between their two organizations. Only the common customers and certain account fields should be shared. What is the best approach for this situation?
Choose 1 answer.

A. Share the records using a customer community
B. Share the records using a partner community
C. Link and share selected records using Salesforce to Salesforce
D. Create an integration using two-way outbound messages on selected account records between the two Salesforce orgs

Question 7

Question 46 Of 50
Which of the following features do not have an impact on performance when loading a large volume of data?
Choose 1 answer.

A. Sharing Rules
B. Triggers
C. Validation Rules
D. Formula Fields

Question 8

Question 47 Of 50
Exec Events is adding leads as campaign members via an import file using the ‘Manage Members’ button on a campaign and is finding duplicate leads created. What could be recommended for the Salesforce Administrator to check?
Choose 2 answers.

A. Duplicate Rules
B. Global security settings
C. Matching Rules
D. Validation Rules

Question 9

Question 48 Of 50
Cosmic Gemina uses two Salesforce orgs to manage its transportation operations. The first org is used by mostly sales agents to manage records such as accounts, leads, and opportunities. The second org contains orders and records of various custom objects. The sales director of the company would like to allow sales agents to view and edit orders without migrating the orders to the first org. If the company does not have additional human resources for custom development, what should a sales cloud consultant recommend for this use case?
Choose 1 answer.

A. Download and install an application from the AppExchange marketplace.
B. Create a Visualforce page that allows agents to view and edit the external data.
C. Create a Lightning component that retrieves the external data on demand and in real-time.
D. Use Salesforce Connect to allow agents to view and edit the external data from the first org.

Question 10

Question 49 Of 50
Salesforce Sales Cloud was recently implemented for a mobile phone company, using the Person Account model. Around 2 million customers have been loaded, and a data load user has been assigned ownership of the records. A few days later, there were complaints regarding performance issues with Salesforce. What could be a possible reason?
Choose 1 answer.

A. Person Account records are not fully indexed
B. Salesforce is not designed to manage millions of records
C. Data storage is nearing the limit
D. Data skew

Question 11

Question 50 Of 50
What is true regarding External Services?
Choose 2 answers.

A. Individual operations from the schema can be registered in the external service.
B. A maximum of 100,000 characters can be used for the schema during registration.
C. Remote Site Settings always need to be used when registering an external service.
D. Flow with External Services can be tested by building and running Apex unit tests.