Data Duplication

Question 1

How can the duplication of data be assessed?

Answer 1

Using the Duplicate Management feature and using a duplicate detection app from AppExchange.

Question 2

T/F - by default standard duplicate rules are activated for business accounts, contacts, and leads in all orgs created after SU17

Answer 2

false

Question 3

How can duplicate rules be created for person accounts?

Answer 3

1st - enable person accounts then activate person account matching and duplicate rules in setup

Question 4

What are the three ways to use duplicate rules to handle duplicates?

Answer 4

Alert the user
Block the creation of a duplicate rec
Prevent the creation of a dup based on sharing rules

Question 5

What is the impact of a duplicate rule that bypasses sharing?

Answer 5

The rule operates on all potential duplicates regardless of ownership.

a rule can be set and a dup can be prevented even if the user creating the record doesn’t have visibility.

Question 6

T/F- if a duplicate rule is created to bypass sharing rules and a user is creating a dup record but doesn’t have access to that record, they will be able to view that record in the list of duplicates.

Answer 6

false

Question 7

T/F - With the Standard Lead Duplicate Rule set to block duplicates, a rep can click to view duplicates of leads but can’t save a new lead.

Answer 7

True

Question 8

What are the options foro “Action on Create” and “Action on edit” when configuring a duplicate rule?

Answer 8

Allow

Block

Question 9

T/F - in Classic, when users create accounts using a quick action, they can’t view duplicate records or save the new record if it’s a duplicate and the “Action on Create” is set to Allow

Answer 9

True

Question 10

T/F - in Classic, when users create accounts using a quick action, they can’t view duplicate records or save the new record if it’s a duplicate and the “Action on Create” is set to Block

Answer 10

True

Question 11

How a user be alerted about a duplicate record in Lightning?

Answer 11

Active duplicate rules and add alerts to page layouts.

Question 12

T/F - In orgs created in Summer ’17 and later, standard duplicate rules and the Potential Duplicates component are set up and activated for business accounts, contacts, and leads.

Answer 12

True

Question 13

How can person accounts leverage the Potential Duplicates component?

Answer 13

Enable person accounts, activate person account matching rules and duplicate rules, and add the Potential Duplicates component to person accounts layout.

Question 14

In what 3 ways can a user be notified about Potential Duplicates in the component?

Answer 14

Card
Toast
Both

Question 15

T/F - The Potential Duplicates component can be added to custom object

Answer 15

False

Question 16

How many records on the same object can be merged at once?

Answer 16

3

Question 17

T/F - In Classic, if bypass sharing rules is enabled on a duplicate rule, and there is a duplicate found for which the user does not have access, the number of duplicates is shown to the user.

Answer 17

false

Question 18

T/F - In classic the list of potential duplicates includes all records if bypass sharing rules is enabled

Answer 18

false

Question 19

Name two objects on which duplicate rules cannot be configured

Answer 19

Opportunity

Product

Question 20

T/F - the option to transfer open cases along with an account when the account is transferred to a new owner using Mass Transfer is a default

Answer 20

False (it’s optional)