Daily Routine Flashcards
Routine daily duties
Posting orders, patrolling observation, and memory report writing communications
Post orders
- Officer duties, by day of week, shift, and time
- How to make patrol rounds clock key locations
- Telephone procedures and employee phone directory
- Emergency procedures and phone number
- Post opening and closing procedures
- Access control procedures
- alarm system map
- emergency exit map
- daily activity reports, and incident reports and how to fill them out
- truck gate procedures
- parking lot
- traffic control procedures
Purpose of patrol
- Detect and prevent fire, safety, and health hazards.
- Detect, prevent and deter theft, treason, vandalism, or other criminal or un authorized activities.
- Investigate as directed by the central alarm panel, dispatcher or supervisor.
- Assist plant employees or management.
- Test and inspect the physical security system.
- Observant report any unusual event events.
- Respond to emergencies or outages.
- Observing report violations.
Type of Foot Patrols
- Internal. (conducted inside a facility)
- Stationary. (done with a restricted area.)
- Security/ Fire (inspecting fire, alarms, and alarm doors)
Types of mobile patrols
- External (Yards, streets, sidewalks, parking lot)
- I visibility.(to deter security threats.)
Two major principles of patrol
Very the route
Very the time
Preparing for patrol
-Get to know the clients facility well
-Electrical controls
-Doors and windows
-Emergency equipment
-Telephone
-Water shut off valves
-Fire extinguishers
-Materials
-Review any new reports, logs, or memorandum from previous shift
-Check your flashlight and watch them clock
-Will your pen still right? Do you have a field notebook?
-Are you required to use a hardhat, earplugs, or safety glasses?
-Do you have your keys? Whistle? Radio or cell phone?
Communication while on patrol
- listen before speaking into the radio
- Depress the speaker button for a moment before, and after speaking to avoid truncation
- If an extended conversation is required, use the radio to request a landline
- Speak clearly and a little slower than normal
- avoid unnecessary chatter
- Do not use foul language
Tips for all patrols (foot and mobile)
- conduct a radio check before leaving
- communicate periodically with base
- Avoid distractions, be observant
- Use your field notebook, later, right accurate report reports
- Be cautious
- Avoid being silhouette, especially on foot patrol.
Remembering the suspect
- Hair
- face, eyes, complexion
- Age
- Sex
- height
- Weight and build
- Hat, shirt, coat or jacket
- Tie, turtleneck or collar
- Pants or skirt, shoes, socks, stockings
- accessories
Your field note notebook should contain the phone numbers of:
- security headquarters/field office
- police, fire, EMT
- local hospital
- labor relations
- security supervisors
- Client supervisors
Types of Incident Reports
- safety concerns
- Report violations
- disciplinary matters
- Medical response
- Fire investigation
- theft investigations
- Eyewitness statement statements
- Traffic accidents
Every incident report should include:
- Reporting officers name, date, shift start and end times, location
- Executive summary
- Detailed chronology
- Follow up actions still pending
Incident report writing tips
- don’t rush
- third person
- legible handwriting
- As soon as possible after the observation or event
- No later than end of shift
- Use your field notes
- Use black ink, past tense
- Detail events in chronological order
- When paraphrasing do not use quotation marks
- Good spelling, and grammar
- polite choice of words
- Do not include opinions, just fax
Incident report writing tips
- don’t rush
- third person
- legible handwriting
- As soon as possible after the observation or event
- No later than end of shift
- Use your field notes
- Use black ink, past tense
- Detail events in chronological order
- When paraphrasing do not use quotation marks
- Good spelling, and grammar
- polite choice of words
- Do not include opinions, just fax
Special types of security
Theft prevention
Physical security
Alarm and access technology
When you suspect theft
- If the employee refuses, advise them that the refusal is a violation of company policy and could result in detention
- Still remain professional, polite, and non-threatening to the suspect
- Contact your security supervisor and the suspect supervisor
- Collect all allegedly stolen items
Physical security
- first line of defence is the perimeter
- second line of defence is the exterior of buildings
- third line of defence is interior controls
Perimeter security
- Outside lighting, fencing, walls, barriers,
- clear, demarcation of property line, guarantees properties owners rights
- CCTV
- Vehicle and truck gates
- parking lot patrols
- Guard at booth, identifying and monitoring incoming pedestrians
Exterior of buildings
-CCTV
- Access control, lock and keys, intrusion, alarms, protective, lighting
- glazing (adding intrusion resistance surface to windows)
Interior controls
- electronic motion detectors
- Card access system
- locking key system
- Intrusion alarms
- Safes and volts
Four special types of security
- information security
- Traffic control and parking lot security
- Crowd control
- labor, strikes
Types of critical information
Computer, hardware and software, patient information, design, plans, new technologies, classified information, research, and development program records
Post orders
Officer duties by the day week shift and time
How to make patrol rounds clock, and key locations
Telephone procedures and employee phone direct
Emergency procedures and phone number numbers
Post opening and closing procedures
Types of fire extinguishers
- Halogen ( class a, b, c no permanent residue)
- dry chemical( class a, BNC fires)
- foam ( class A and B fires)
- water ( class A fires)
Carbon dioxide ( class B and C fires)
Citizens arrested
- misdemeanors/ are minor crimes punishable by a year or less in jail
- felonies/ significant crimes punishable by a year more in jail
- Citizen arrests are only made for felonies which are witnessed by citizens
Citizens arrest procedure
- “ sit there until police arrive” is an arrest. No handcuff required.
- If you arrest someone, it’ll be an arrest without warrant. Warrants are not carried by security officers.
- Have a witness
- Notify police immediately
- restrain only for the time police arrive
- Do not arrest for trespassing, advise to leave, if they don’t call police
- physical force only used in self-defence or to defend a bystander
General background of the act
- aim to regulate security and investigative service
- Organization appointed by LT governor, registrar, deputy registrar
- Applies to agencies, businesses, individuals.
- private investigator
- security guard
- Business of selling security services: private investigators or security guards
- Both- a security guard and private investigator
Security guard code of conduct
- act with honesty and integrity
- Respect and use all property and equipment in accordance with the conditions of your license
- Comply with all federal, provincial and municipal laws
- Treat all persons equally and without discrimination
- Refrain from using profane or abuse of language
- Refrain from unnecessary force
- Refrain from behaviour that is either prohibited or not authorized by law
- Respect the privacy of others
- Cooperate with police where it is required by law
Complaint and investigations/penalties
- individual- a fine up to $25,000 or a year in person or both
- business- up to $250,000
Obstacles to good public relation
- Suspicion
- negative thinking
- Temper
- Lack of faith
- prejudice/discrimination
- Lack of pride
- Lack of flexibility
- abuse of power
- Unable to take criticism
Surveillance
- continuous and systematic watch over given area with specific purpose of threat identification
Surveillance/technology
Enable a security guard to monitor a large of a remote area on sites from the control room
Surveillance/static post
- Excess control and escort
- Circuit television monitor
- Data
- Permission protocol
- Searches
- trespass to property
- Emergency response
