D&I 2 Flashcards
A hiring tool that leverages behavioural science and audited AI technology to not only match people to the right job for them, but also to eliminate any bias in the hiring process
Pymetrics
creating an environment where individuals feel safe, comfortable, and confident to express their thoughts, opinions, and authentic selves without fear of discrimination, bias, or reprisal. It is a crucial element of fostering diversity, equity, and inclusion within organizations and communities
Psychological safety
Organizations should also consider the ethical, social, cultural, and long-term dimensions of creating diverse and inclusive workplaces
The “pure” Diversity Business Case
individuals who come together based on a shared identity or common characteristic but may not necessarily interact directly or have strong social ties.
Nominal groups
When people prefer information that supports what they already think and ignore things that challenge their beliefs
Confirmation Bias
Refers to disparities or differences in social, economic, or political outcomes between different groups of people. These groups can be distinguished by various characteristics, such as race, ethnicity, gender, socioeconomic status, religion, or other social identities
Intergroup inequality
Social categories like race, gender, class, and sexual orientation are interconnected, influencing each other and creating complex experiences for individuals.
Intersectionality - A woman’s experience of discrimination is not solely based on gender but is also shaped by factors like race, class, and sexual orientation
Influenced by the Situation, The target, and the Perceiver
Perception
A method where employees try to understand why a customer is being difficult.
Perspective taking
This refers to the practice in which employees regulate and express their emotions to meet job requirements. In this case, service employees use emotional labor as a way to handle the negative emotions they may experience due to the inappropriate behavior of the customer.
Emotional labor
Research has shown that a 60-second social interaction between two strangers is enough to lead perceivers to accurately infer parental income and education
Thin-slicing
Organizational diversity impacts on the welfare of society from a broader stakeholder perspective
External value
Employees attitudes and behaviours are shaped by the organizations gendered/racial social
Internal Value
Factors that push people out of an country, could be war, violence, unemployment
Push factors (Talent Partnership)
Tickets to tivoli, demand for cheap migrant labour, especially in informal sectors
Pull factors (Talent Partnership)