D - Communications and Trade Specific Safety Flashcards
A good knowledge of part/component names and trade terms is:
Important for good communication.
The most important persons in an equipment repair business are the:
Customers.
The person(s) most responsible for good communication in a heavy equipment repair business is/are the:
Owner, service manger, service advisor, and technicians.
To ensure that you receive the correct parts from suppliers, you must:
Supply pertinent vehicle identification, use correct part and/or component names,and confirm all communications.
We should treat our competitors:
With pure hatred. Just kidding, with respect.
The telephone should be treated as:
An important business tool.
Income from a business comes from the:
Customers
Profit in a business:
Is income minus purchases, salaries and expenses.
A wire rope right regular lay refers to a cable where:
The strands are twisted to the right, but the wires in the strands are twisted in the opposite direction.
A rope that is under wound on a drum has the load line:
On the bottom of the drum.
The first layer of wire rope that is wrapped on a drum must be straight and close together because:
It forms the foundation for all other layers.
The function of lubrication on a wire rope is to:
Reduce the friction between the rope’s internal components, as well as reducing friction between the rope and sheaves and drums.
True or False: The five guidelines to follow for a safe working environment while jacking or blocking are safety, floor or ground stability, load to be lifted or supported, determining the lift points and determining the height the equipment needs to be raised.
True
True or False: A raised vehicle should not be worked under until supported by safety stands or blocking.
True
The pounds per square inch load on the ground can be reduced under a jack by:
Placing a large piece of wood under the jack will spread the load over a larger area, reducing the pounds per square inch load.
