CX

Question 1

Can you introduce your self?

Answer 1

Hi, my name is Mia. I am a flight crew resources officer in Greater Bay Airlines. I am specialized in pilot recuitment and license conversion application. These duties required me to become a detail minded person with professional communication skills.

I take up my interest in flying after my very first and fun simulator experience in 2020. To know more about flying, I have enrolled in HKYAA and HKU Space PPL theory courses. Last year Nov, I had my initial flight training in NZ on C172. The experience is beyond words and it boosts my hunger to be a professional pilot.

Since I on board in GBA, I seize every opportunity to explore more airline operations. I have applied for jump seat experience on B737 to BKK and 2 full motion simulator trials.
The experience is eye-opening and reminds me to strive for excellent if I want to become an airline pilot.

Thank you for inviting me to be here again and feel free to ask me any questions.

Question 2

Why did you fail last time?

Answer 2

I struggled to express myself in my last interview. To improve, I seized the chance in GBA to talk to more pilots. For example, I took the initiative to talk with the captain on his diversion decision under typhoo.

Question 3

Why you want to becomes a pilot ?

Answer 3

I want to become a pilot because I think it is rewarding and challenging. In aviation, nothing is guarantee, what I can do is to mitigate the error and hazard by think one step ahead and doing better ground preparation.

Question 4

5 years later ?

Answer 4

*Hopefully First Officer but depends on seniority then I am able to takeoff and landing by myself
* Have honoured to join CX recruitment team to do ground duty when no flying duty. Hope these exp can help me to become a management pilot in one day

Question 5

Pilot Attribute / Personal Strength / What makes a good pilot

Answer 5

Safety is the top priority in avaition, and safety mindset is one of the attributes that pilot should have.
It means :
Prevent and response to the unwanted situation.
Plan for the best and prepare for the worse.

(CPCS)
In order to perform a smooth operation, we always cross check the flight schedule manually and use different system to double confirm the meal figures in case any last minute changes.

(GBA) Route Fam
The cpatain taught me that every time that I open the door, I am required to see the cockpit door hole first to confirm who’s outside. In case any suspcious people try to break in. This is also what a pilot need to do when ever they open the cockpit door for somone.

Flight Fam (Spin)
In order to avoid the traffic and make sure we have enough high for the recover, we flew to a less traffic area and request for a higher altitude. Also, we perform some safety check before doing the manuoevers to make sure surrounding environment is safe to conduct.

Communication Skill
2 way open culture environemnt to allow people to listen and express their thoughts.

GBA
Arrange the recruitment business trip, I seeked advise and opinion from the pilots that involved to ensure they are happy with the arrangement or to listen to suggestion that can help me to plan better.

Teamwork
Working on different task but to achieve a common goal.
(GBA)
My team only has 3 people and we all perform in different function. However, our goal to fufill our recruitment target for every month and make sure we recruit the suitable candidates for our fleets.

(Pilot)
In cockpit, PF and PM all perform different task but the same common goal is to conduct a safe operation.

Question 6

What makes a good pilot

Answer 6

• Safety go first, think one step a head of current situation
• Team player (muti- crew environment)
• Costant Learning : aviation is a constant changing industry, pilot is life long learning career.

Question 7

What is your weakness?

Answer 7

Physcially not strong
When I tried to release the parking brake from B737, it tooks me a lot of strength to step on the rudder and pull the control yoke. But that can be solved by going to gym room.

Shy reject people when they ask for a favor
I like to help people in my workplace. But sometimes it increases my workload and burden. Learn to reject people when needed.

Question 8

Type of leadership

Answer 8

Team and Task Orientated
I will make sure things is follow the SOP in normal situation so the team can bring the max outcome.

Question 9

Why I should choose you / how do you see yourself in the future?

Answer 9

I think my unique working experience can bring benefit to Cathay. I think my exposure can be help to be part of the recruitment team if I have this honor and opportunity. / My working ethic is safety orientated which is what cathay always uphold.

Also I see myself in the future can be a management pilot to contribute back to company and to nurture the next generation.

I understand and witness how much pressure and workload for a management pilot, and I think it is a good challenge n self-growth in aviation field.

Question 10

Handle under pressure?

Answer 10

In a short term method, usually take a deep breath, in long term I like to take nap, I think sleeping can help me process my fatigue that caused by stress and clear up my mind.

Question 11

Any hobbies?

Answer 11

Watch movie. Currently my favourite movie is Barbie. It talks about how we want to becomes our ideal self and neglect to accept the real self. Sometimes, we need to accept our imperfectness and look for a way to improve. Just like being a junior pilot, we cannot be experiences as the senior but we can learn from them and transfer those knoweldges to becomes our asset

Question 12

Flight school decision

Answer 12

• Tailor made courses
• Class G airspace
• Affordable price
• Friend recommendation
• Nice weather during Nov

Question 13

What have you learn ?

Answer 13

Basic maneuvering and most important is how to be a responsible pilot
Every day before flight, I will pull the aircraft from the hanger and start to polish our windscreen, make sure the visibility from the cockpit is clear. Then we will be refueling the fuel and check the quality of fuel make sure everything is ok. Last but not least is to walk around check to observe any physical damage on the airframe.
This is what so called grass root aviation to learn the basic to take good care of the aircraft.

Question 14

How many hours you flown

Answer 14

5.3 hours

• Learn basic maneuvering as much as possible
• Be familiar with aircraft handling
• Taste of flying

Question 15

Have you try circuit

Answer 15

Planned but weather condition unable to fly on that day
Alternative back up plan to do some ground lesson, listen GA pilot sharing

Question 16

Cessna 172

Answer 16

What we learnt and practiced in HKU Space is based on C172.
Pick up as fast as I can to utilizes my time to bring the efficient learning outcome

Question 17

What have you learnt in route fam?

Answer 17

I have learn from the pilots that always be high Situation awareness of the surrounding environment. Especially transition from HK airspace cto China airspace, their ATC will becomes Mandrine. When we head back there is a big CB cloud a head, what I learnt is communicate with your partner and constant monitoring the weather radar, look for a possible gap to pass through.

Question 18

Why counselor assistant

Answer 18

• Explore more option beyond aviation and practice what I learnt in schoo
• Like working with the students and feel satisfied when able to gain their trust
• Quickly realized I enjoyed in aviation more than the others.
• Looked for many flight operations related position to apply and hope to gain more insight of the industry to help my flying career.

Question 19

Why CPCS

Answer 19

Able to learn and build up experience in aviation operation. What I have learnt is safety minded, to do many cross checking to prevent any unwanted things happen such as MOB insufficient. Work under pressure, late night shift usually is one staff, to be able to work solo and make correct decision in time critical condition.

Question 20

Why Flight Resources Officer

Answer 20

A good opportunity to increase my experience in flight operation in an airline, and a close distant to learn from the pilots. What I have learnt is in being a piloit contant learning is very important to make yourself keep growthing and be competitive.

Question 21

Why Greater Bay Airline

Answer 21

Startup airline which can provide more flexibility in learning and expertise growthing. I have learnt how to handle conversion term and now it becomes my expertise. These requires detail mindset.

Question 22

Conflict with senior?

Answer 22

Not a conflict but different opinion, during the recruiting one of the candidate cannot provide latest Proficiency Check then we need to pause the application. My point is using previous report can also to prove the ability of candidate, but my boss insist. After chatting with him and understand the reason why, I learnt that lastest PC can show a person recent ability and performance under abnormal situation. Which is a reliable meauring scale .

Question 23

Do you think it is fair for others that you already know the hiring prerequisites?

Answer 23

I don’t see it is a problem. Although I may know the desirable trait, but I cannot fake it, it is all come from my past experience to build up. I believe in an interview, people can be easy to find out if they lying. Everthing that on my cv and my experience is through my hard work to build up.

Question 24

Any difficult candidate that you handle before?

Answer 24

• Teaching people to fill out forms is challenging
• What i have learn is put yourself into other people shose, that would be more easier to understand people difficulities and be efficient to help out. Which also play an important role when I can start contributing back to next aviaiton generation.

Question 25

Any pilot that you think is difficult to work with ?

Answer 25

Refuse to commuication during the operaiton

What I can do
* Try to solve alone to initial conversation

• Seek higher level to help such as FO together to invite the captain follow the SOP to maintain essential communication
• Report to higher level to vocie out the safety concern

Question 26

What is communication?

Answer 26

2 way open culture communication that allow people to express opinion .

Also speaking in genre and structrally.

Question 27

Any difficulty you face in flight training

Answer 27

Handling with fatique. My training was very tight sch and intensive. What I have learnt is enery and time management and take a rest whenever you can. So that you can handle your fatique and apply the energy in the right place.

Question 27

Why study Psychology

Answer 27

• Interested in human behavior and mental illness
• Fun subject to study

Question 28

Why bad grade ?

Answer 28

I used the wrong method to study, but at the end I found a suitable study method and my grade had sharply changed, it can be reflect in my HKYAA and Usapce exam result.

Question 29

Why CX YAA?

Answer 29

Learn from airline pilot on both operation and mentality
To meet same interest of peer
Able visit different aviation related parties such as (HKO).
Community service to teach younger kids to paint delivery to exercise my value “ Give and Take”

Question 30

Which subject you dislike / least favourite the most?

Answer 30

I think they are all fine, but I really need to pick one I would say meteorology.
Weather is unpredictable in real life , it brings many hazard to aircraft and impact the flight operation.

Question 31

Would you describe yourself a team player or a team leader?

Answer 31

I would say both, a team player can be a team leader whenever the siutaion is. When no body willing to lead the team I can be team leader to give clear guidance for the teammate, and to be a supporting role.

Question 32

Colleague’s challenging personality to deal with?

Answer 32

No organize. I will list out the urgent tasks first and them to finish them one by one, meanwhile report the progress of each tasks.

Question 33

Describe safety in aviation and Cathay

Answer 33

Safety is the top piorities, becuase it is related to injury or loss of life. In Cathay safety is also go first to ensure their passenger’s safe, there are many SOPs, and simulator trainings to ensure the pilot skill up to standard.

Question 34

Why safety is the first priority in aviation?

Answer 34

it is related to injury or loss of life and also will extend to company reputation.

Question 35

Have you ever violated the rules for an emergency situation?

Question 36

Why is it important to communicate with the crew and share all info to the team?

Question 37

Expectation of being a pilot

Question 38

Cadet pilot program

Question 39

SO duties?

Question 40

Career path?