CVF Flashcards
What is the purpose of the CVF?
Sets out rules, behaviours, and values for all members of the police force, nationally and locally.
Clear expectations leading to higher standards to benefit the public.
How is the framework structured?
6 competencies that are clustered into 3 groups, with 4 values
The 3 groups describe ways of working
Each competency has 3 levels which broadly match work levels (e.g. role within police)
What are the police values?
- Respect
- Fairness
- Integrity
- Human Rights
What are the competencies?
- Emotionally aware
- Take ownership
- Collaborative
- Deliver, support, and inspire
- Analyse critically
- Innovative and open-minded
What is Integrity?
- Being honest, doing the right thing, and demonstrating the values and standards of policing
What is fairness?
- Treating others with respect, unbiased decision making, and ensuring everyone is treated equally
What is Respect?
- Valuing diversity, treating everyone with dignity, and recognising the rights and beliefs of all individuals
What is Human Rights?
- Ensuring that everything we do upholds the rights and freedoms of individuals which is set out in the law
- Policing is carried out lawfully, fairly, and with respect for the dignity and rights of people
Indicators of ‘Emotionally Aware’
- Treat others with respect, tolerance, and compassion
- Controlling emotion’s when faced with difficult situations
- Understanding when own emotions may impact situations
- Understand people’s feelings
- Ask for help and support
Indicators of ‘We take ownership’
- Seek feedback on the quality of my work
- Recognise where I can help others by taking on tasks
- Take responsibility for own actions
- Understand strengths and weaknesses
Indicators of ‘We are collaborative’
- Help and support
- Get to know others and their perspective
- Open and transparent
- Clear and appropriate communications
- Sharing skills and knowledge with external partners
Indicators of ‘We deliver, support, and inspire’
- Take on challenging tasks to help to improve service
- Understanding my contribution to the police service
- Clear goals and motivation leads to effective service
- Keep up to date with changes internally and externally
- Public interest first
Indicators of ‘We analyse critically’
- Take in information quickly and accurately
- Decide which information is useful
- Combining information, data, and viewpoints
- Use evidence-based approaches
- Think tactically and strategically
- Follow procedures before making a decision
- Pros and cons of decisions
Indicators of ‘We are innovative and open-minded’
- Openness to changing ideas, perceptions and ways of working
- Inquisitive and search for more information
- Speaking up to help improve existing working methods and practices
- Being flexible, innovate and question
- Seek reflection to learn from experiences
Example of ‘Emotionally Aware’ in my life
- Working with children in my dissertation
Example of ‘We take Ownership’ in my life
- Dealing with complaints in McDonalds
Example of ‘We are collaborative’ in my life
- Training new staff in McDonalds
Example of ‘We deliver, support, and inspire’ in my life
- University group work (Report)
Example of ‘We analyse critically’ in my life
- Dissertation (Data collection)
Example of ‘We are innovative and open-minded’ in my life
- COVID-19 University experience
Emotionally Aware - Example
- Dissertation on children aged 3-8 years on their self-reference effect
- I respected the caregivers who gave me the opportunity with their child
- Using clear and simple language
- Remain calm when on a deadline
- Put motivations to the side and focus on ethics and child’s feelings
- Sensitive and compassionate communication
We take Ownership - Example
- Learnt how to deal with complaint effectively in McDonald’s
- Take responsibility for team mistake
- Empathise with customer and de-escalate the situation by rectify the issue
- Rectify the issue and apologising makes the customer feel heard
- Speak to the crew member and give constructive feedback
- Responsible for helping others and taking more responsibilities
- Corrective coach
We are Collaborative - Examples
- Responsible for training new and existing staff
- New staff must feel welcome by introducing them to everyone
- I lead their training and ensure they understand all procedures
- Must remain calm and respectful when they struggle with certain aspects
We deliver, support, and inspire - Example
- Numerous group projects within university
- Group of 3 that turned into 2
- Roles were already assigned before they dropped out so it was stressful trying to manage the workload
- Had to change my own schedule to accommodate the workload
- Challenging time as had exams and other assignments
We Analyse Critically - Example
- Degree was heavily science-based and strict on ethics
- Dissertation involved data collection, secondary data and drawing conclusion
- Had to understand the gaps in my research topic
- Individually motivated to find answers to my problems
- Benefits and limitations of statistical tests
- Ethics played a huge role
We are Innovative and Open-Minded - Example
- COVID resulted in majority of my university experience to be online
- Vastly different from previous learning
- Challenging to adapt my learning approach
- I was up for the challenge and the new way of learning
- Took part in questionnaires during that time on improvements to my learning
- Reflected on my study methods - decided I worked better in changing my environment
- Adapt well when learning was moved back to face to face
What do you know about Police Scotland?
- Formed in 2013, merging 8 regional police forces into 1 single national service
- Policing the whole of Scotland
- Headquarters = Tulliallan Castle
- Around 16,000 officers
- Motto = “Keeping people safe”
- Police service based around the CVF
