CustomerStories Flashcards
Deutsche Bank
Background
•DB is one of the largest global banks and have had to face a lot of new regulations, like CCAR & Dodd-Frank, that require financial stress testing.
Challenges:
•Re-instrumenting applications to support reporting requirements drives up app dev workload, impacting existing projects
•Various reporting orgs and mandates have different requirements, causing exponential growth in reporting systems and driving up reporting costs
•Generates a lot of additional coordination and handoffs in the bucket brigade that has a major decrease in productivity
With Delphix
•Doubled app dev output, allowing them to keep up with new mandates, completing twice as many projects
•Virtual Environments are available on-demand to offload and distribute reporting workloads , reducing the risk of missing deadlines
•Self-Service Data management allows for parallelization of stress testing, returning lost productivity across the lines of business.
Coherent
Background
•Coherent is a Global leader in laser-related products that was undergoing an upgrade and simultaneous migration of their core ERP system, EBS 11 -> 12. The project was blocked by legal and compliance concerns.
Challenges
•Inability to demonstrate the ability to recover historical (pre-project) data for future SOX audits.
•Existing archival options were not suitable
•High cost
•“Slow and Low”
With Delphix
•Accelerate the upgrade and migration
•Efficiently archive and quickly recover data for any future audit
•Leveraging Delphix replication for data protection of both prod and non-prod environments
Molina Healthcare
Background
•Molina Healthcare is a large healthcare insurer the serves several segments of the US market. Molina is subject to numerous privacy laws that require it to protect Public Healthcare Information.
•Multiple copies of production data exist in multiple downstream environments, like dev and qa.
•Typically risk is mitigated by distributing masked data into the downstream environments
Challenges
•Repeated data masking drives up costs and project delays
•Instead of masked data, synthetic data is substituted which results in lower quality and increased outtage risk
•Or companies don’t mask and sensitive data bleeds across downstream environments, increasing the risk of a data breach
With Delphix
•Dramatically cut the risk of failed compliance data breach, avoiding bad press and other consequences
•Avoided 3 PB of storage capacity
•90% reduction of surface area risk exposure by consolidating down to one compress filtered copy that is audited and access controlled
•Mask data once and disseminate multiple copies, in minutes
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USMC
Background
•USMC planned a significant two-pronged project of both app modernization and consolidation
•Upgrade the core ERP system, EBS 11 -> 12
•Consolidate outdated datacenters into a smaller number of modern datacenters
•Compelling event was compliance with the Federal Datacenter Consolidation Initiative mandate (FDCCI)
Challenges
With Delphix
•2X acceleration of ERP upgrade
•Expedite retirement of legacy datacenters by 30%, resulting in huge cost savings
•Exhibit innovation and leadership within the gov’t by proactively achieving FDCCI goals
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Cisco
Background
•Cisco is focused on global expansion into new and emerging markets
Challenges
•Limited data access and visibility, impeding the ability to make timely decisions and course corrections
•Late introduction of code lead to data errors at QE, resulting in $100M+ unbooked closed sales
•Proving viability of large applications on Cisco UCS, to compete in hyper competitive server hardware market
With Delphix
•On demand data access across all regions provides visibility global performance
•Eliminated 8-10 days in Test&QA downtime (environment provisioning and reset)
•Successfully migrate critical app (incl. 50TB+ databases) onto Cisco UCS hardware with no negative performance impact
Clorox
Background
•Clorox was engaged in a major modernization initiative involving the rollout of Exadata for critical applications, BI, and analytics
Challenges
•All databases had to be upgraded prior to migration
•Growing risk of exceeding budget and exceeding timelines, drastically reducing the ROI
With Delphix
•Migration accelerated by 50% via:
• Delivering self-service data management to the outsourced service provider
• Enabling parallelization of migration testing activities via virtual environments
• Enabling fluid and repeatable testing
•Reduced significant costs vendor lock-in risk and by virtualizing all non-prod databases with Delphix, as opposed to Exadata
•Eliminated 80% of initial and sustained metered managed service costs by consolidating the non-prod footprint with Delphix
Walmart
Background
•Walmart #1 Fortune implemented an improvement plan to accelerate application development and increase quality.
Challenges
•Using subset copies, eroding quality
•Insufficient downstream environments (~30), significantly slowing application projects
•19 e-comm unintegrated application silos, limiting customer visibility and missing Up/Cross sell opp
With Delphix
•Accelerated release cycles and reduced online production errors by providing fast refresh cycles (from 6 weeks to 2 days)
•On-demand synchronized integrated data across all 19 e-comm applications
•Eliminate 80% of CapEx and OpEx while growing the number of environments by over 300% (100)
Background
•facebook has grown exponentially
Challenges
•Avg 12 errors per QE Financial close cycle
•3 weeks to resolve errors at QE
•Escalating fnancial analyst costs to resolve errors
With Delphix
•Reduced QE Financial close errors to >1avg
•Reduced QE close from 21 to 2 days
•Enabled parallelization that reduced error resolution times and increased analyst productivity
StubHub!
Background
•StubHub!, a subsidiary of ebay, is a “born in the web” company that is a leader in online ticket delivery. Pace and quality of application releases are the critical component to success at StubHub!
•The last couple of years have manifested more customers that want to primarily use StubHub! from their mobile devices.
Challenges
•App release on mobile devices are far more complex, resulting in a necessity for a more frequent release cycle
•Slow release pace causing missed opportunity (1 month release cycle)
•Quality issues resulting in poor UX result in missed opportunity and customer churn
•Insufficient environments impacting app project timelines (1 month to provision a new environment)
With Delphix
•Enabled 30% revenue growth
•Enabled daily mobile app releases
•Reduced production errors by 20% by enabling fast destructive testing cycles, shifting defects to the left
•Eliminated 98% of process overhead and operational costs associated with provisioning new environments (30 days to 15 minutes)
intel
Background
•Wind River provides embedded software for various industries and was acquired by Intel in 2009. Post-acquisition Intel had to fold the financial results of Wind River into its financial reporting
Challenges
•Limited access to different non-integrated critical production systems limited visibility into operations and impaired decision making ability
•Business process troubleshooting
•International operations for Wind River stalled by nightly refresh and backups in the US
With Delphix
•Continuous up-to-date access to production data for BI and Analytics
•Rapid troubleshooting of critical business process failures with fast on-demand provisioning of synchronized virtual environments
•International operations impact eliminated by reducing production access request times from 8 hours to 15 minutes
informatica
Background
•informatica is a data integration software company implemented a MDM project to drive $16M incremental revenue from improved customer insight.
•6 non-integrated customer interaction systems to be integrated into a MDM repo
Challenges
•Significant overhead getting to source data due to criticality and timelines
•Lack of synchronization of data copies from source environments, resulting in repeated data copying to eliminate errors
•Significant environment costs
With Delphix
•MDM project completed in half the time (6mos. Vs 1yr.), accelerating realization of $8M in revenues
•Eliminated 90% of CapEx and OpEx for non-prod MDM environments
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The GAP
Background
•GAP is a global retailer of clothing. They embarked on a major BI initiative to enable business insight at every level and to deliver daily, weekly, monthly, and quarterly performance reports to key stakeholders
Challenges
•Data access limits windows for ETL access
•Data integration is slow
With Delphix
•Enable everyone to get business insight at every level by accelerating data integration
•Provide on-demand production data access, eliminating access bottlenecks
•Offload ETL and Reporting to virtual environments, insulating production
P&G
Background •P&G Fortune #31 relies heavily on ERP system as backbone. A partial outtage of a single module would cost $3k/minute.
Challenges
•Hours to create a single break/fix copy to find LKG
•No data protection solution for non-prod carried a great risk of dev rework and dragged down SLA’s
With Delphix
•89% faster Break/Fix copies
•Increased RPO/RTO SLA’s
•DR for non-prod environments
Comcast
Background
•Comcast is a leading provider of digital services such as cable, phone, and internet.
Challenges
•Growing risk of revenue loss due to accidental data deletion
•Entire VOD tables deleted, resulting in an outtage or loss of service. Potentially impacting millions of customers
•Recovery time took 24 hours
With Delphix
•On-demand production data from any point-in-time, in minutes
•Recovery time reduced by 95% (revenue impact of $MM)
•Self-service data management controls
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Carnival
Background
•Carnival is the largest cruise line company in the world.
Challenges
•High costs of active backups and DR, limiting coverage to most critical apps and systems
•Terrible infra. utilization metrics
•Annual DR validation exercise was costly and disruptive to production, project teams, and the LOB’s.
With Delphix
•Low-cost backup and DR solution leveraging Delphix replication
•Distributed development for ERP systems
•DR for prod and non-prod systems
•10X Storage util
•2X server util for key applications
•DR and backup validated continually, as opposed to annually
