customers Flashcards

1
Q

when can’t a pregnant woman with more than one baby fly and when can a pregnant woman with only one baby fly

A

36 weeks (one baby)
32 weeks (more than one)

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2
Q

what does a pregnant passenger need to include in the letter?

A

how many babies, due date, confirm there are no complications

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3
Q

what age is an infant?

A

under 2 years

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4
Q

what percentage of an adult fare does an infant pay?

A

10%

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5
Q

when can you assign a seat for an infant ?

A

when booking

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6
Q

what is the special service request for infants (abbreviation)

A

BSCT

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7
Q

age of children

A

2-11

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8
Q

seating for children

A

can book and pay for seats 5 days prior to the flight - after, they are allocated by BA for free

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9
Q

when can a child travel alone?

A

age 14

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10
Q

what would a 14 y old need to travel alone?

A

consent form

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11
Q

can you book a 14 year old flying alone through the BA website?

A

no, you must contact BA to book a flight

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12
Q

size of the world travel seats

A

17-18inches

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13
Q

what seats don’t have adjustable armrests?

A

first, club world and world traveler plus

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14
Q

who wouldn’t be allowed to sit by the emergency exit row? (7)

A
  • the blind/deaf
  • non English speakers
  • those who cannot move quickly
  • obese
  • under 12
  • deportees/prisoners
  • those who require assistance
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