Customer Service Flashcards

1
Q

Contractual

A

Договор

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2
Q

Fee

A

Ставка

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3
Q

Allowance

A

Пособие

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4
Q

Benefits

A

Выгоды

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5
Q

Appraiser

A

Оценщик

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6
Q

In-Network

A

В сети

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7
Q

Process it

A

Обрабатывать это

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8
Q

Update

A

Обновление

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9
Q

Follow-up

A

Последующая проверка

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10
Q

To affect

A

Повлиять

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11
Q

Representative

A

Представитель

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12
Q

Signature

A

Роспись; подпись

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13
Q

Member

A

Участник

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14
Q

Make an appt

A

Записаться на прием

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15
Q

Expedited services

A

Ускоренные услуги

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16
Q

Official notification

A

Уведомление

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17
Q

User ID

A

Имя потребителя

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18
Q

Up-to-date/current information

A

Актуальная информация

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19
Q

APR

A

ГПС-годовая процентная ставка

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20
Q

Co-pay

A

Доплата

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21
Q

Long-term

A

Долгосрочный

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22
Q

Payment cycle

A

Цикл расчетов

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23
Q

Certified letter

A

Заказное письмо

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24
Q

Report

A

Доклад; залог

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25
Q

Department of public social services

A

Отделение государственных социальных служб

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26
Q

Meter (device)

A

Счетчик

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27
Q

Eligibility

A

Приемлемость

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28
Q

Envelope

A

Конверт

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29
Q

Extension (phone number)

A

Дополнительный номер

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30
Q

Fraud alert

A

предупреждение о мошенничестве

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31
Q

Review

A

рассмотрение

32
Q

Rejected

A

Отклонено

33
Q

Unenroll

A

Отчислиться

34
Q

Front desk

A

Регистратура

35
Q

Deadline

A

Крайний срок

36
Q

Expiration date

A

Срок годности

37
Q

Prior authorization

A

Предварительное удостоверение

38
Q

Receipt

A

Квитанция

39
Q

Referral

A

Направление

40
Q

Fee schedule/price list

A

Прейскурант

41
Q

Fee for service

A

Система платных услуг

42
Q

Cost estimate

A

Смету расходов

43
Q

Service charge

A

Плата за обслуживание

44
Q

Reasons

A

Причины

45
Q

Investigation

A

Расследование

46
Q

Checking account

A

Текущий счет

47
Q

Notification/communication (official)

A

Уведомление

48
Q

Checking account

A

Текущий счет

49
Q

Deposit

A

Вклад

50
Q

Savings account

A

сберегательный счёт

51
Q

Bill pay

A

Оплата счета

52
Q

Indication

A

Признак

53
Q

Disclaimer statement

A

Объявление об ограничении ответственности

54
Q

Debt

A

Долг

55
Q

Deductible

A

Франшиз

56
Q

Deposit

A

Вклад

57
Q

Supplementary/additional

A

Дополнительный

58
Q

Liability coverage

A

Одностороннее покрытие

59
Q

Appointment

A

Прием

60
Q

Other party

A

Вторая сторона

61
Q

Zip code

A

Индекс

62
Q

Plan of action

A

Курс действий

63
Q

Accountant

A

Бухгалтер

64
Q

Convenience

A

Удобство

65
Q

Balance adjustment

A

Перерасчет

66
Q

Hearing (meeting)

A

Заседание

67
Q

Temporary card

A

Временная карточка

68
Q

Slang for “late fee”

A

Просрочка

69
Q

Retention of Title

A

удержание прав собственности

70
Q

Marital status

A

Семейное положение

71
Q

Underscore (typing)

A

Нижний пробел

72
Q

Assistance

A

содействие

73
Q

Case manager

A

делопроизводитель

74
Q

Proof of necessity

A

доказать необходимость

75
Q

Towing

A

буксировка

76
Q

Special promotion

A

Акция