Customer Service Flashcards by JULIA KUZMINA

Q

Contractual

A

Договор

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Q

Fee

A

Ставка

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Q

Allowance

A

Пособие

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Q

Benefits

A

Выгоды

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Q

Appraiser

A

Оценщик

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Q

In-Network

A

В сети

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Q

Process it

A

Обрабатывать это

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Q

Update

A

Обновление

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Q

Follow-up

A

Последующая проверка

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Q

To affect

A

Повлиять

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Q

Representative

A

Представитель

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Q

Signature

A

Роспись; подпись

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Q

Member

A

Участник

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Q

Make an appt

A

Записаться на прием

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Q

Expedited services

A

Ускоренные услуги

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Q

Official notification

A

Уведомление

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Q

User ID

A

Имя потребителя

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Q

Up-to-date/current information

A

Актуальная информация

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Q

APR

A

ГПС-годовая процентная ставка

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Q

Co-pay

A

Доплата

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Q

Long-term

A

Долгосрочный

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Q

Payment cycle

A

Цикл расчетов

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Q

Certified letter

A

Заказное письмо

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Q

Report

A

Доклад; залог

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Q

Department of public social services

A

Отделение государственных социальных служб

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Q

Meter (device)

A

Счетчик

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Q

Eligibility

A

Приемлемость

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Q

Envelope

A

Конверт

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Q

Extension (phone number)

A

Дополнительный номер

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Q

Fraud alert

A

предупреждение о мошенничестве

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Q

Review

A

рассмотрение

Q

Rejected

A

Отклонено

Q

Unenroll

A

Отчислиться

Q

Front desk

A

Регистратура

Q

Deadline

A

Крайний срок

Q

Expiration date

A

Срок годности

Q

Prior authorization

A

Предварительное удостоверение

Q

Receipt

A

Квитанция

Q

Referral

A

Направление

Q

Fee schedule/price list

A

Прейскурант

Q

Fee for service

A

Система платных услуг

Q

Cost estimate

A

Смету расходов

Q

Service charge

A

Плата за обслуживание

Q

Reasons

A

Причины

Q

Investigation

A

Расследование

Q

Checking account

A

Текущий счет

Q

Notification/communication (official)

A

Уведомление

Q

Checking account

A

Текущий счет

Q

Deposit

A

Вклад

Q

Savings account

A

сберегательный счёт

Q

Bill pay

A

Оплата счета

Q

Indication

A

Признак

Q

Disclaimer statement

A

Объявление об ограничении ответственности

Q

Debt

A

Долг

Q

Deductible

A

Франшиз

Q

Deposit

A

Вклад

Q

Supplementary/additional

A

Дополнительный

Q

Liability coverage

A

Одностороннее покрытие

Q

Appointment

A

Прием

Q

Other party

A

Вторая сторона

Q

Zip code

A

Индекс

Q

Plan of action

A

Курс действий

Q

Accountant

A

Бухгалтер

Q

Convenience

A

Удобство

Q

Balance adjustment

A

Перерасчет

Q

Hearing (meeting)

A

Заседание

Q

Temporary card

A

Временная карточка

Q

Slang for “late fee”

A

Просрочка

Q

Retention of Title

A

удержание прав собственности

Q

Marital status

A

Семейное положение

Q

Underscore (typing)

A

Нижний пробел

Q

Assistance

A

содействие

Q

Case manager

A

делопроизводитель

Q

Proof of necessity

A

доказать необходимость

Q

Towing

A

буксировка

Q

Special promotion

A

Акция