Customer Persona

Question 1

are semi-fictional representations of your ideal customers based on data and research

Answer 1

Buyer personas

Question 2

___ shared a Customer Persona Template where a team can write about their assumptions about their customers. This persona will be the basis of the validation plan.

Answer 2

Carlo Valencia

Question 3

____ is about understanding the problems and needs of your customers, gaining more insights about them and confirming whether the idea is attractive to the target customer.

Answer 3

Customer Validation

Question 4

It is a simple tool for testing out your latest startup and product ideas

Answer 4

validation board

Question 5

___ is the practice of dividing a company’s customers into groups that reflect similarity among customers in each group.

Answer 5

Customer Segmentation

Question 6

three validation methods that we recommend for customer validation:

Answer 6

1.Interview/Observe
2.Pre-sell/Pitch
3. Concierge

Question 7

This method is used when you have little information about your customers. The goal is to validate your assumptions about your customers and find pain points.

Answer 7

Interview and Observation

Question 8

the person asking the questions or having casual conversation with the customer

Answer 8

Interviewer

Question 9

the person taking down notes

Answer 9

Documenter

Question 10

the person taking a video or photos of the interview

Answer 10

Observer

Question 11

This method involves pitching your idea to the customers even before the product has been built

Answer 11

Pre-sell or Pitch

Question 12

This method suggests that the team build a product with minimal technology as possible and deliver that product to the customers.

Answer 12

Concierge