Current Developments and Emerging Issues in PM Flashcards
What are the reasons for the role of management accountants changing?
- Elimination of routine jobs
- Line managers with accounting knowledge
- More forward looking information
- A wider role for the management accountants
What are the reasons of elimination of routine jobs
- Data generated from an “IT system”
- Changed quality and quantity of information used to make decisiions.
- Wide variety of reports that can be generated from IT systems.
- More analytical and interpretative skills required.
Why do line managers now have more accounting knowledge?
- Shift in responsibility for budgeting
- Shift in accountability of producing budgets
- Reporting to senior managers
- All changing the information needs for meetings - progression of organisation.
What difficulties may MA’s facce in the broadening of the role?
- Difficulty in interpreting mgmt expectations.
- Difficulty in adapting to differential styles of mgmt.
- Conflict w/ operational managers who may not want them to be involved.
What is Total Quality Management (TQM)
Continuous improvement in quality, productivity and effectiveness obtained by establishing mgmt responsibility for processes as well as outputs.
Also known as Kaizen
Why do we want to ensure goods are of a sufficently high quality?
- avoid goods being returned
- avoid wasted efforts of return
- avoid reputational damage.
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What is the definition of quality?
- Fitness of use
- The totality of characterisitics .. ability to satisfy customers’ stated or implied needs’
What is quality management?
Overseeing all the activities needed to achieve and maintain the required quality.
What are the costs associated with quality?
*** Costs of conformance **
* Prevention Costs - assurance
* Appraisal Costs- quality control
What is a lean system?
The idea of getting:
* To the right things
* To the right place
* At the right time - connecrted w/ RIFD technology
To reduce wastage, obsolescence, staff time and change org culture.
What is the five S concept
- Structurise- Logical for where inventory stored.
- Systemise - system for identifying inventory.
- Sanitise- look after inventory.
- Standardise - consistent approach.
- Self-discipline -reports should identify items stored incorrectly. It systems now manage quality not just finance.
What is the acronym for the problem solving approach?
- DMAIC
- Define - Define proble, clarify purpose, develop project plan.
- Measure- data collection to quantify the problem. CSF’s
- Analyze- consider process, materials, environmental factors and staff.
- Improve- develop solutions, implement.
- Control- monitor changes. Deal w/ problems arising. Control process.
What is lifecycle costing?
Seeks to ensure costs in all phase of product: design, manufacture, operation and end of life are exceeded by revenue.
What are the four principal lessons of Lifecycle costing?
- All costs considered when working out cost per unit and profitability
- Better chance of achieving target of cost reduction and profit.
- May costs are linked. Improved training reduce end-of-life costs.
- Costs are committed and incurred in the future because of decisions that have already been made.
Just-In-Time
Focus is on allowing the demand to demand to determine the production (‘demand-pull’ production).
Results in greater customer satisfaction, savings resulting from greater efficiency, and savings resulting from the need to have lower stock levels.