Culture and intro to hair styling Flashcards
What are the steps to the 4 step program?
- Mini pow wow
- Service consultation
- Service check
- Service completion
Where does your kit go when you are working on the clinic floor?
Under your station or in your locker
Where are food and drinks allowed?
In the future professional lounge.
Where are cell phones permitted?
In the future professional lounge.
How do you greet your service guest?
With a warm welcome and introduction.
What is the dress code?
All black
Name tag
Hair and makeup done before school
What time do you need to call in by if you are going to be late or absent?
What is the number?
8: 30am
(405) 928-5200
How do you get put back on track?
Singles on your worksheets. (Turning in incomplete)
Behind on theory tests.
Turning worksheet in late.
What day is mandatory.
Friday and Saturday
What are the three laws of the mind?
- You can’t avoid a don’t.
- You can only focus on one thing at a time.
- Move toward what you focus on.
What does F.A.C.E. Stand for?
F- Find what’s working
A- Acknowledge it
C- Celebrate it
E- Enjoy your victory
What is being forward focused?
Making a 10% shift
Being solution oriented
Managing no your thoughts and energy
What are the 3 P’s of an affirmation?
Personal
Positive
Present
What are the steps to the 2 minute plan?
- Wait to clean your service area
- escort your guest to the service desk
- introduce your guest to the service team
- pull product
- reserve a future time
- give one business card plus five
- ask for referrals
- say thank you
- clean your service area
What are the 10 opportunities?
- create magic
- identify challenges
- recommend solutions
- wash house
- educate your guest
- talk professionally
- the color bar
- style experience
- review recommendations
- two minute plan
Label the circle of influence.
stranger network professional friends intimate family professional neighborhood stranger
Where can you find the master of the month?
Who is it this month?
You can find it on plugged in. Answers change every month.
Name five mentors listed under “mentor” tab on plugged in.
Find five mentor that you are interested in on plugged in.
What is a look book and why is it important?
A look book is a collection of pictures to help with your consultation and show your work.
What is density?
The measurement of the number of individual strands on one square inch of the scalp.
What is texture?
The diameter of an individual hair strand.
What is porosity?
The ability of the hair to absorb moisture.
What is elasticity?
The ability of the hair to stretch and return to its original length without breaking.
What is formation?
Straight, wavy, curly, and extra curly.
What are the three draping procedures?
Single drape, Double drape, and Neck strip drape.
What does healthy hair contain?
protein, moisture, lipids, carbohydrates, and minerals
Why are finger waves important?
They help build dexterity, finger strength, and coordination.
They teach the art of hair sculpting.
What are the three cycles of hair growth?
- Anagen
- Catagen
- Telogen
