Culture and intro to hair styling

Question 1

What are the steps to the 4 step program?

Answer 1

1. Mini pow wow
2. Service consultation
3. Service check
4. Service completion

Question 2

Where does your kit go when you are working on the clinic floor?

Answer 2

Under your station or in your locker

Question 3

Where are food and drinks allowed?

Answer 3

In the future professional lounge.

Question 4

Where are cell phones permitted?

Answer 4

In the future professional lounge.

Question 5

How do you greet your service guest?

Answer 5

With a warm welcome and introduction.

Question 6

What is the dress code?

Answer 6

All black
Name tag
Hair and makeup done before school

Question 7

What time do you need to call in by if you are going to be late or absent?

What is the number?

Answer 7

8: 30am

(405) 928-5200

Question 8

How do you get put back on track?

Answer 8

Singles on your worksheets. (Turning in incomplete)
Behind on theory tests.
Turning worksheet in late.

Question 9

What day is mandatory.

Answer 9

Friday and Saturday

Question 10

What are the three laws of the mind?

Answer 10

1. You can’t avoid a don’t.
2. You can only focus on one thing at a time.
3. Move toward what you focus on.

Question 11

What does F.A.C.E. Stand for?

Answer 11

F- Find what’s working
A- Acknowledge it
C- Celebrate it
E- Enjoy your victory

Question 12

What is being forward focused?

Answer 12

Making a 10% shift
Being solution oriented
Managing no your thoughts and energy

Question 13

What are the 3 P’s of an affirmation?

Answer 13

Personal
Positive
Present

Question 14

What are the steps to the 2 minute plan?

Answer 14

1. Wait to clean your service area
2. escort your guest to the service desk
3. introduce your guest to the service team
4. pull product
5. reserve a future time
6. give one business card plus five
7. ask for referrals
8. say thank you
9. clean your service area

Question 15

What are the 10 opportunities?

Answer 15

1. create magic
2. identify challenges
3. recommend solutions
4. wash house
5. educate your guest
6. talk professionally
7. the color bar
8. style experience
9. review recommendations
10. two minute plan

Question 16

Label the circle of influence.

Answer 16

stranger 
network
professional
friends
intimate
family 
professional
neighborhood
stranger

Question 17

Where can you find the master of the month?

Who is it this month?

Answer 17

You can find it on plugged in. Answers change every month.

Question 18

Name five mentors listed under “mentor” tab on plugged in.

Answer 18

Find five mentor that you are interested in on plugged in.

Question 19

What is a look book and why is it important?

Answer 19

A look book is a collection of pictures to help with your consultation and show your work.

Question 20

What is density?

Answer 20

The measurement of the number of individual strands on one square inch of the scalp.

Question 21

What is texture?

Answer 21

The diameter of an individual hair strand.

Question 22

What is porosity?

Answer 22

The ability of the hair to absorb moisture.

Question 23

What is elasticity?

Answer 23

The ability of the hair to stretch and return to its original length without breaking.

Question 24

What is formation?

Answer 24

Straight, wavy, curly, and extra curly.

Question 25

What are the three draping procedures?

Answer 25

Single drape, Double drape, and Neck strip drape.

Question 26

What does healthy hair contain?

Answer 26

protein, moisture, lipids, carbohydrates, and minerals

Question 27

Why are finger waves important?

Answer 27

They help build dexterity, finger strength, and coordination.
They teach the art of hair sculpting.

Question 28

What are the three cycles of hair growth?

Answer 28

1. Anagen
2. Catagen
3. Telogen