Culture Flashcards

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1
Q

Business etiquette

A

Appropriate topics of
conversation, whether or not you should present
a gift, etc.

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2
Q

Non-verbal communication

A

Eye contact and
body language.

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3
Q

Monochronic

A

Time is seen as linear and sequential, and the focus is
placed on one thing at a time in a logical progression.

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4
Q

Polychronic

A

Time is seen as involving many things happening
simultaneously with the participation of many
people. Time is flexible, and schedules are not of primary
importance.

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5
Q

Sub-Culture

A

A cultural group within a larger or predominant culture is distinguished from it by factors such as class, ethnic background, religion, and lifestyle.

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6
Q

Counter-Culture

A

A culture that has values or lifestyles that are in opposition to those of the current accepted culture. Members of a counterculture openly reject the established cultural values that surround them.

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7
Q

Cultural Determinants

A

These are the main factors that shape the culture of a specific group. These include religion, politics, topography or geography, climate, and history.

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8
Q

Culture

A

Culture can be defined as all the ways of life including arts, beliefs, and institutions of a population that are passed down from generation to generation

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9
Q

What are cultural norms?

A

Cultural norms are rules or expectations of behavior and thoughts based on shared beliefs within a specific cultural or social group.

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10
Q

What does the term “blood diamond” mean?

A

This is because the bloodshed in conflict for these diamonds (or funded by these diamonds) is what is most memorable about them.

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11
Q

Rationalization

A

This term refers to any attempt to increase a
company’s effectiveness or efficiency, including
downsizing, cutbacks, layoffs, and relocating
corporate functions and activities to countries that
have cheaper labour and few or no union problems.

Example: Twitter

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12
Q

What are Geert Hofstede’s six cultural dimensions?

A

Power distance index (high versus low)
individualism versus collectivism,
masculinity versus femininity,
uncertainty avoidance index (high versus low)
long versus short-term orientation
indulgence versus restraint

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13
Q

What is the difference between a subculture and a counterculture?

A

A subculture is a culture shared by a smaller group of people who are also part of a larger culture but have specific cultural attributes that set them apart. Countercultures are groups whose members adopt cultural patterns in opposition to the larger culture.

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14
Q

Canadian Culture

A
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15
Q

Saudi Arabia Culture

A

-Revolves around the religion of Islam
-Activity stops five times a day for prayer
-Friday is the holiest day for Muslims;
the weekend begins on Thursday and ends on
Saturday
-Clothing is loose and flowing as the climate is
extremely hot
-Women must wear clothing that leaves
only the hands, feet, and face bare
-Criminal cases are tried under sharia
courts, which enforce a strict, conservative
the version of Sunni Islam

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16
Q

Japan Culture

A

-Predominant religious beliefs are Shintoism and Buddhism
-Belief in the “natural order of things” has translated into
hierarchical relationships among people
-Western culture is embraced, but traditional Japanese culture is
still dominant in terms of food choices, sports, and entertainment
-A definite sense of etiquette and rules of behaviour

17
Q

China Culture and Guanxi

A

Chinese business culture is largely influenced by Confucianism. Thus, primarily, the Confucian concept of Guanxi implies that a relationship network is crucial and based on the values of solidarity, loyalty, modesty and courtesy.

Guanxi: Guanxi refers to having personal trust and a strong relationship with someone, and can involve moral obligations and exchanging favours.

18
Q

India Culture

A

Can’t find anything

19
Q

Mexico Culture

A

Personal relationships, loyalty, strong hierarchy and status consciousness are the main characteristics of Mexican business culture.

20
Q

Brazil Culture

A

The final decisions are usually made by the highest-ranking person; therefore, it takes some time to make a deal. – In most Brazilian cities, working hours are 8:30 am to 5.00 pm with an hour or two in the middle for lunch.

21
Q

Time perception

A

Monochronic or Polychronic

22
Q

Spatial perception

A

Individual comfort levels with
personal space and physical contact

23
Q

Style of Dress for Japan

A

Japan expects conservative dress for men
and women and shoes should be slipped on for
easy removal.

24
Q

Style of Dress for Brazil

A

Brazil – casual for men, conservative for
women.

25
Q

How do we learn about our culture?

A

Some cultural traits can be studied and learned; others (like attitudes and values) can only be understood by living in a country and experiencing the culture first-hand.

26
Q

Extent of Foreign Operations

A

Primarily domestic operations that export to only one or two foreign markets don’t need to be as
conscious of cultural differences as businesses
that have manufacturing, retail, and other interests
in another country.

27
Q

Level of cultural awareness

A

Level of cultural awareness depends on how much
business a company does in a foreign country and
the type of business it does there.The level

28
Q

Control of Foreign Operations

A

Companies that have branch plants or distribution
outlets in other countries that are managed by
local people do not need to have as much
knowledge about cultural differences.

29
Q

Degree of Cultural Differences

A

-If the culture of the foreign market is similar to
Canadian culture, companies do not need to
spend much time examining cultural differences.
-When the language, habits, beliefs, and attitudes
of a culture are markedly different from
Canada’s, it is important to study the culture of

30
Q

What are the three major components of a “meeting culture”?

A
31
Q

Power Distance (PDI)

A

How the difference in power between people is perceived

32
Q

Uncertainty Avoidance (UAI)

A

How do various cultures adapt to change

33
Q

Masculinity vs Femininity (MAS)

A

The degree to which a culture values assertiveness, competitiveness, ambition, and the accumulation of material goods

34
Q

Individualism vs Collectivism (IDV)

A

The extent to which people
are expected to make their own decisions regarding their choice of education, job, etc.

35
Q

Orientation (LTO)

A

The degree to which cultures value short- or
long-term goals

36
Q

Indulgence vs Restraint (IND)

A

The extent to which people across different cultures control their desires or impulses

37
Q

Impact of Culture in Business

A

Culture’s role in business can be as important as the
influence of tariffs, legal regulations, and competition.

Failure to consider that influence could ruin a
negotiation, derail a marketing campaign, and cause
labour unrest.

38
Q

Canadian business people may encounter differences in which following areas?

A

-Child labour
-Discrimination – gender, race, sexual preference
-Wages- what is acceptable in that country
-Standards and practices
cultural norms
-Indigenous cultures