cultural awareness

Question 1

Ethnicity

Answer 1

Self defined group that is based on nationality,

language, or religion

Question 2

Race

Answer 2

social and political constructed categories

 based on skin color, facial features, ancestry and genetics

Question 3

Culture

Answer 3

Set of behaviors and guidelines that individuals use to

understand the world and how to live in it

Question 4

Diversity

Answer 4

 The inclusion of different races or cultures in a group or organization

Question 5

cultural competence and awareness

Answer 5

The ability to work in a system effectively in the context of cultural differences

Question 6

Unconsciously incompetent

Answer 6

Not being aware that one is lacking knowledge about

another culture

Question 7

Consciously incompetent

Answer 7

Being aware that one is lacking knowledge about another

culture

Question 8

Consciously competent

Answer 8

Learning about the client’s culture, verifying generalizations about the client’s culture, and providing culturally specific interventions

Question 9

Unconsciously competent

Answer 9

Automatically providing culturally congruent care to clients of diverse cultures

Question 10

Cultural causes of health disparities

Answer 10

Communication gaps
 Health beliefs
 Biases or stereotypes among health professionals
Tendency to judge individuals based on characteristics (real or imagined) of groups
 Language barriers

Question 11

patient barrier to eye care

Answer 11

From highest to lowers:

1. accessibility
2. trust
3. communication
4. cost
5. insurance
6. service
7. social support
8. spiritual issues
9. miscellaneous.

Question 12

patient and doctor eye care perceptions

Answer 12

older african america’s attitudes about vision and eye care is positive.
2. eye care providers belief about older african american attitudes about vision and eye care is negative.

Question 13

steps toward a cultural aware practice

Answer 13

1. Identify practice population
   a.  Demographics of location
    www.census.gov
2. Determine your practice population health risks
3. Develop Cultural Sensitivity  Increase patient comfort
   Interpreters, literature

Question 14

what is CLAS MANDATING

Answer 14

ARE REQUIREMENTS FOR ALL RECIPIENTS OF FEDERAL FUNDS.
Principal Standard
 Provide effective, equitable, understandable, and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy, and other communication needs

Question 15

WHAT IS CLAS STAND FOR

Answer 15

CULTURALLY AND LINGUISTICALLY APPROPRIATE SERVICES

Question 16

what is CLAS directed at

Answer 16

health care organizations

Question 17

CLAS Standards 5-8 communication

Answer 17

1. Offer language assistance to individuals at no cost to them to facilitate timely access to all health care and services.

2.  Inform all individuals of the availability of language assistance services clearly and in their preferred language, verbally and in writing.
3. Ensure the competence of individuals providing language assistance
4. Provide easy-to-understand print and multimedia materials and signage in the languages commonly used by the populations in the service area.

Question 18

what is generalization

Answer 18

Starting point
Points to common trends
More information needed to determine where a statement is appropriate to an individual
Necessary to understand groups, but they should not be imposed upon individuals within groups

Question 19

what is stereotype

Answer 19

Ending point

No attempt made to learn if an individual fits the statement

Question 20

example of generalization and stereotype

Answer 20

Assume there is the assumption that Mexicans have large families. If I meet Rosa, a Mexican woman, and I say to myself, “Rosa is Mexican; she must have a large family,”
I am stereotyping her.
But if I think, “Mexicans often have large families; I wonder if Rosa does,” I am making a generalization.

Question 21

asian

Answer 21

2nd fastest growing in US
5% of US population (14.4 million)
Represent 20 countries and more than 100 languages
Eye doctors don’t spend enough time
Physical contact may not be appropriate
A limp handshake may be a way of showing humility and respect
Address the oldest male in a group first

Question 22

african american

Answer 22

13.4% of US population (39.7 million)
Higher trust for eye doctors
Usually loyal to practice
More likely to purchase multiples – contacts and glasses
Prefer to have the doctor tell them what to do

Question 23

hispanic

Answer 23

 More than 37.4 million in US (13.3 %)
 1 in 4 will need a translator
 Refers to groups from the Caribbean, Cuba, Mexico, Puerto Rico, Central and South America
RESPETO – respect ; use family name and speak to patient
PERSONALISMO –importance of personal relationships; friendly, genuine concern; sit close to patient
 LA FAMILIA – involve family in decision
Doctors should wear professional attire, display diplomas

Question 24

muslims

Answer 24

 Religion
Over 6 million in US
Optometry doesn’t exist in Muslim countries
Too much contact of opposite sex is disrespectful