CUES Flashcards
When you hear this CUE: Someone comes in late and takes too long for introductions.
Move to this STRUCTURE: Agenda
When you hear this CUE: When a discussion gets stuck in the negative AND it is time to end the meeting.
Move to this STRUCTURE:: Agenda
When you hear this CUE: The speaker gets stuck on what does not work.
Move to this STRUCTURE: Group Communications Agreement
When you hear this CUE: The speaker insists that there is no hope in finding a solution.
Move to this PROCESS: Values We Strive to Maintain/Group Wisdom
When you hear this CUE: Speaker expresses intense feelings (anger, grief, fear)
Move to this STRUCTURE:
When you hear this CUE: Speaker addresses a basic issue or question that might be clarified by the group.
Move to this PROCESS: Group Wisdom
When you hear this CUE: Speaker is discouraged and needs new options to a long-standing problem.
Move to this PROCESS: Problem Solving
When you hear this CUE: Speaker has talked a long time and others are waiting.
Move to this STRUCTURE: Agenda
When you hear this CUE: Speaker is critical of others (name calling, bullying, etc.)
Move to this STRUCTURE: Group Communication Agreement
When you hear this CUE: Speaker insists that he is right and will not yield to any other ideas.
Move to this STRUCTURE: Values We Strive to Maintain
When you hear this CUE: Meeting is ending in a negative discussion
Move to this STRUCTURE: Agenda-Always close on an up note.
When you hear this CUE: Speaker is demonstrating “one upmanship”.
Move to this STRUCTURE: Values We Strive to Maintain
When you hear this CUE: Speaker is looking for information on a particular subject the group may have experienced.
Move to this PROCESS: Group Wisdom
When you hear this CUE: Speaker has gone through a laundry list of things they have tried everything, and nothing worked.
Move to this PROCESS: Problem Solving
When you hear this CUE: Speakers get into a heated discussion and on opposite sides of the issue.
Move to this STRUCTURE: Values We Strive to Maintain
