CSVCSP3 Flashcards

1
Q

BG1

A

This meeting is about you

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2
Q

BG2

A

What’s your main concern that you would like addressed today?

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3
Q

BG3

A

What’s important to you?

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4
Q

BG4

A

Tell me about your family. Any living parents? Sibling?

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5
Q

BG5

A

What do you enjoy doing? Any hobbies?

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6
Q

BG6

A

What about your spouse? What’s he/she like to do?

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7
Q

BR1

A

Describe your ideal retirement to me: What do you want it to be about?

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8
Q

BR2

A

Describe your ideal retirement to me: What activities do you want to do? Anything else?

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9
Q

BR3

A

Tell me about the retirement plans you have in place

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10
Q

BR4

A

How do you and your spouse make financial decisions?

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11
Q

BR5

A

Describe to me the advisor relationship you have: What services do they provide?

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12
Q

BR6

A

Describe to me the advisor relationship you have: What would an ideal advisor relationship look like to you?

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13
Q

BI1

A

When you think about drawing income during retirement, what comes to mind?

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14
Q

BI2

A

What is your plan for taking income from your accounts when you retire?

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15
Q

BI3

A

How will you decide which accounts to withdraw from? What’s your process?

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16
Q

BI4

A

How will the two of you coordinate your accounts?

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17
Q

BC1

A

What plans do you have in place should one of you become incapacitated?

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18
Q

BC2

A

What’s your spouse’s understanding of your finances?

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19
Q

BC3

A

Who else has an understanding of your assets?

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20
Q

BC4

A

Do you have a POA? What have you communicated to your POA?

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21
Q

BM1

A

How do you go about managing your various accounts?

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22
Q

BM2

A

What about your spouse? How does she go about it?

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23
Q

BM3

A

What’s your strategy for the ongoing monitoring of your accounts? (What’s your process?)

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24
Q

BM4

A

Describe your relationship with the _____ advisor:

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25
Q

BM5

A

How did you all begin working together?

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26
Q

BM6

A

In addition to making periodic investment recommendations, how does he incorporate your various accounts?

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27
Q

BM7

A

What’s your asset allocation?

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28
Q

BM8

A

How did you and your advisor select this allocation?

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29
Q

BL1

A

What financial legacy would you like to leave?

30
Q

BL2

A

What’s this money for in addition to retirement?

31
Q

BL3

A

What plans do you have in place?

32
Q

BL4

A

How have these plans benn coordinated across your various accounts?

33
Q

Income I1

A

What difficulties could you face when taking income from your various accounts in retirement?

34
Q

Income I2

A

What concerns do you have about replacing your monthly paycheck?

35
Q

Income D1

A

How would you feel about having to manage changes to your income stream during retirement?

36
Q

Income D2

A

How will this work with your plans to __________?

37
Q

Income D3

A

What changes would you have to make if your income varied during retirement?

38
Q

Income Im1

A

What would the consequences be of not having a plan to replace your income during retirement?

39
Q

Income Im2

A

What would the impact be on your retirement?

40
Q

Income Trial Close

A

Are you committed to fixing this issue?

41
Q

Incap I1

A

What concerns do you have about your spouse’s ability to take over the finances in case you are unavailable to do so?

42
Q

Incap I2

A

Describe to me the difficulties your spouse might experience if you were unable to make decisions about your finances?

43
Q

Incap Dev1

A

What other steps would your spouse need to take if you were unable to take care of financial matters?

44
Q

Incap Dev2

A

What would be her reaction if she had this sudden responsibility?

45
Q

Incap Dev3

A

How do you think she will feel having this responsibility for an extended period of time?

46
Q

Incap Im1

A

Tell me about the potential outcomes if iyou do not have a plan in place.

47
Q

Incap Im2

A

What would be the impact on your spouse’s ability to remain retired?

48
Q

Incap Trial Close

A

Are you prepared to address this issue?

49
Q

Manage I1

A

What challenges could you face without a plan to manage your assets through retirement?

50
Q

Manage I2

A

What difficulties could arise when managing your own assets?

51
Q

Manage Dev1

A

Let’s say the market suddenly dropped by 30% or 40%, what steps would you take?

52
Q

Manage Dev2

A

How would your spouse respond?

53
Q

Manage Dev3

A

What effect would a 30% or 40% drop have on your retirement plans?

54
Q

Manage Im1

A

What would be the consequences of not having a plan to manage your assets through retirement?

55
Q

Manage Im2

A

What would the impact be to your retirement plans if you do not take action to address this matter?

56
Q

Manage Trial Close

A

Are you ready to correct this issue?

57
Q

Leg I1

A

With your accounts spread across multiple institutions, what obstacles could your spouse face when taking over the assets?

58
Q

Leg I2

A

What concerns do you and your spouse have about the management of your estate?

59
Q

Leg Dev1

A

Describe to me the steps your spouse would need to take to organize the assets.

60
Q

Leg Dev2

A

How would she respond?

61
Q

Leg Dev3

A

What would the response be from your family or charities if your assets did not transition based on your wishes?

62
Q

Leg Im1

A

What is the impact to your family if you do not put a plan in place to effectively transfer your wealth when you pass away?

63
Q

Leg Im2

A

What would be the consequences of not having a plan to effectively transfer your wealth?

64
Q

Leg Trial Close

A

Do you want to work on this as well?

65
Q

CA Step 1

A

Let me make sure I captured our conversation correctly. From what you told me, your main concerns are:

66
Q

CA Step 2

A

Summarize each concern

67
Q

CA Step 3

A

Did I capture our conversation well?

68
Q

CA Step 4

A

If my team and I work on a plan that addresses these issues, are you willing to commit to the changes we might recommend?

69
Q

CA Step 5

A

This is what we do every day?working with clients such as yourself in similar financial situations. I think you’ll be pleased with the plan that will address these matters.

70
Q

CA Step 6

A

Next Meeting