CSR midterm Flashcards

1
Q

What’s the definition of CSR?

A

CSR defines society in it’s widest sense and on many levels, to include all stakeholders and constituent groups that maintain an ongoing interest in the organization operations.

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2
Q

What’s a CSR Company?

A

A company linking ethical values, transparency, employee good relations, compliance with legal requirements and overall respect for the communities in which they operate.

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3
Q

What are the 3 different arguments for CSR?

A
  1. Economic Argument: CSR for economic self-interest, brand image, competitive advantage can increase sales.
  2. Rational Argument: CSR for minimizing restrictions on operations. Follow the law, no need to adapt.
  3. Moral Argument: What’S the right thing to do? Why does a firm exist?
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4
Q

What are the 2 different approach to Ethic?

A
  1. Utilitarian Approach, moral judgement based on the consequences of acts. How many people will it impact, badly or goodly? If there is a greater amount of people that will benefit from it then we go forward.
  2. Deontological Approach: Moral judgement based on the human duty to do the right thing. Every human being are ends and should never be considered as means.
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5
Q

What’s the difference between the Friedman shareholder theory and the Freeman Stakeholder Theory?

A

Friedman shareholders theory thinks that the social responsability of a business is to generate profits and maximise the value for their owners, all resources shall lead to profit and the happiness of the shareholder.

Freeman stakeholder theory believes that the firm should take into consideration all the stakeholders that are impacted by the company’s activities. In fact the economy needs to be put at the service of the society and not the other way around.

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6
Q

What’s the difference between the theory of business and the neo-classical theories?

A

The theory of business wants to optimise collective value and takes into account all the business participants. (collective business)
While, the neo-classical theories opted to maximise firm value and shareholder’s wealth by taking into account the law and the firm’s owners. (single firm)

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7
Q

What are the 3 pillars of sustainability?

A

Environment, society and economy

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8
Q

Why is time such a central concept to sustainability?

A

Because sustainable development is the development that meets the needs of the present without compromising the ability of future generations to meet their owns.
Sustainability creates a temporal trade-off.

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9
Q

What’s short-termism?

A

Short-termism is when you favorise the short-term, always taking decisions leading to benificial outcomes in the short-term even though it can damage the long-term. While sustainability tries to guide firm to make long-term decisions, shareholders tend to don’t car about the future.

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10
Q

What is consumerism?

A

It’s when consumption is a central aspect of your daily life, it’s an attribute the society, consumption is a central engine for society.

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11
Q

What are the alternative paths to consumerism?

A

Recycle
Repair
Reuse
Reduce
Refuse
Rethink

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12
Q

What are 3 steps to integrate business and society?

A
  • Identifying the point of intersection (inside-out, outside-in)
    -Priorising, choosing which issues to address
  • Creating a corporate social agenda
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13
Q

What are the inside-out linkage and the outside-in linkages?

A

Inside-out linkages: Activities in the value chain touches the community = negative or positive impact of the support activities (infrastructures, HR, IT, Procurement)
and the primary activities (Logistics, Operations, Marketing&sales, after-sales service).

Outside-in linkages: Competitive context which significantly affects it’s abilities to carry out it’s strategy. Including the local demand conditions, the related and supporting industries, the factors conditions and the context for firm strategy and rivalry.

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14
Q

What are the different Social Issues?

A

Generic Social Issue: Important for the society but not affected by the company’s operations.

Value Chain Social Impacts: Social issue that is significantly affected by a company’s activities.

Social Dimensions of competitive context: Social issues in the external environment that affects the drivers of a company’s competitiveness.

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15
Q

What is the difference between responsive CSR and Strategic CSR?

A

Responsive CSR is about mitigating the adverse effects of business activities and caring about the societal concerns of the stakeholders. While strategic CSR is about transforming the value-chain activities to benefit society and do things differently while integrating the in and out dimensions.

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16
Q

What are the different steps of organizational learning?

A
  1. Defensive: deny practices, outcomes and responsabilities.
  2. Compliance: Comply to the law, adopt the policies requested.
  3. Managerial: Integrating CSR into daily operations, embed the societal issue in their core management processes.
  4. Strategic: CSR as a competitive advantage, societal issue is integrated in their core business strategy.
  5. Civil: Promoting collective actions, every one needs to do it.
17
Q

What are the steps of the Issue Maturity in the learning approach to CSR?

A
  1. Latent: Almost no pressure from stakeholders, only a few communities and NGO’s are talking about it.
  2. Emerging: The pressure from stakeholders starts, there is political and media awareness around the issue and scientific researches starts.
  3. Consolidating: High pressure from stakeholders leading to some voluntary actions, collective actions occurs, firms are starting to establish initiative regarding the issue.
  4. Institutionalized: Legislation and standards defines, norms are established the embedded practices become normal part of the business model.
18
Q

What are the tactics of socialization to induce newcomers to accept unethical work?

A
  • Co-option: Rewards for cooperating in corruption (bribe)
  • Incrementalism: newcomers are gradually introduces to corrupt acts
  • Compromise: Participate in corruption volontarily or not to avoid conflicts or the missing information proof.
19
Q

What are the 6 strategies of rationalization?

A
  1. Denial of responsability: pretends the corruption is the only option the actor has
  2. Denial of injury: assume that no one is harmed by their corruption therefore its not bad.
  3. Denial of victim: pretends the victims of the corrupted act deserves what is happening to them.
  4. Social weighting: either condemn the condemner by assuming they are not to critisize or comparing itself to someone worse
  5. Appeal to higher loyalties: Argue that the corruption was made because they had to please someone higher in hierarchy
  6. Metaphor of the ledger: actors beleive they are entitled to do that, they earned the right to do bad things.
20
Q

Rationalization and socialization are faciliated by:

A

-Group attractiveness (social cocoon)
-Mutual support of rationalisation and socialisation
-euphemistic language (downplaying/concealing)