CSCP Exam 1 Flashcards

1
Q

The factors to consider in the make-or-buy decision include costs, proprietary knowledge, and:.

A. design history.
B. available capacity.
C. inventory balance.
D. warehouse location.

A

Correct Answer: B

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2
Q

Using an independent service provider for logistics would be most appropriate in which of the following situations?
A. A shoe company that wants to penetrate a foreign market
B. A business that owns plants and warehouses globally
C. A financial services company that wants to expand its services
D. A cable television company that wants to add services

A

Correct Answer: A

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3
Q
QUESTION 1
Which of the following are components of fulfillment lead time?
A. order processing
II. assembly and shipping
III. invoicing and collection
B. I
C. II
D. I and II
E. II and III
F. I, II and III
A

Correct Answer: C

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4
Q
Which of the following is the most systematic approach to allocating indirect costs?
A. activity-based costing
B. financial accounting
C. managerial accounting
D. process indirect costing
A

Correct Answer: A

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5
Q

What happens to variability when independent processes are combined to form a larger process?
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A. variability of individual processes cancel out each other, resulting in a small overallvariability
B. variability of the total time is equal to the variability of the component with the largestvariability
C. variability of the total time equals the sum of the variability in all the component times
D. variability of the total time is equal to the variability of the component with the smallestvariability

A

Correct Answer: C

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6
Q
In order to be counted "perfect" when calculating the perfect-order measure, in addition to the order containing the correct goods, which of the following must also
be perfect?
A. order must ship complete
II. order must arrive on-time
III. paperwork associated with order must be accurate and complete
B. I
C. II
D. I and II
E. II and III
F. I, II and III
A

Correct Answer: E

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7
Q

What is the impact on customer service level (CSL) of increasing safety stock?
A. CSL increases
B. CSL decreases
C. CSL remains constant
D. no relationship exists between CSL and safety stock

A

Correct Answer: A

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8
Q

What is the impact on annual holding costs of increasing the order quantity?
A. annual holding costs decrease
B. annual holding costs increase
C. annual holding costs remains constant
D. cannot tell impact on annual holding cost

A

Correct Answer: B

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9
Q

What is the impact on annual holding costs of decreasing the order quantity?
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A. annual holding costs decrease
B. annual holding costs increase
C. annual holding costs remains constant
D. cannot tell impact on annual holding cost

A

Correct Answer: A

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10
Q
Which of the following cycles delivers products to meet customer demand?
A. design
B. fulfillment
C. production
D. replenishment
A

Correct Answer: B

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11
Q

What is the inventory needed to support normal operations called?
A. cycle stock
B. maintenance, repair, and operating supplies
C. safety stock
D. buffer stock
E. pipeline stock

A

Correct Answer: A

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12
Q

What is the unintended effect of customers requiring complete shipments?
A. Customers requiring complete shipments have no impact on the supply chain.
B. Customers tend to purchase in smaller quantities to ensure shipments are complete.
C. Suppliers have to maintain much higher inventory levels.
D. Suppliers will not have as much inventory since orders are shipped complete.

A

Correct Answer: C

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13
Q
All of the following are modules of a transportation management system EXCEPT:
A. carrier management
B. delivery scheduling
C. shipment tracking
D. vehicle routing
E. yard management
A

Correct Answer: E

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14
Q
All of the following are modules of a transportation management system EXCEPT:
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A. carrier management
B. materials handling
C. transportation network design
D. transportation planning
E. vehicle maintenance
A

Correct Answer: B

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15
Q
Which of the following types of relations do most humans naturally assume that systems are?
A. single-valued
B. multi-valued
C. continuous
D. monotonic
E. linear
A

Correct Answer: E

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16
Q

Assuming no quantity discounts, what is true about the relationship between annual holding costs and annual ordering costs at the minimal total cost?
A. annual holding costs is less than annual ordering costs
B. annual holding costs is greater than annual ordering costs
C. annual holding costs equals annual ordering costs
D. cannot tell the relationship between the annual holding costs and annual ordering costs

A

Correct Answer: C

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17
Q
Which type of model facilitates the study of system behavior under the most realistic business conditions?
A. conceptual
B. mathematical
C. narrative
D. physical
E. simulation
A

Correct Answer: E

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18
Q
Which type of model is used to predict and optimize the performance of a supply chain?
A. conceptual
B. mathematical
C. narrative
D. physical
E. simulation
A

Correct Answer: B

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19
Q

At present, which of the following is true about collaborative planning across ownership boundaries?
A. It never happens.
B. It is the exception rather than the rule.
C. It is the rule rather than the exception.
D. It always occurs.

A

Correct Answer: B

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20
Q

Which of the following is the most serious challenge to collaborative planning?
A. common communication medium
B. standard protocols for exchanging data
C. motivation to share confidential information
D. applications for forecasting and planning

A

Correct Answer: C

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21
Q
Which planning system determines when the necessary labor and equipment will have to be available to perform the work?
A. DRP
B. MPS
C. MRP
D. CRP
E. RCCP
A

Correct Answer: D

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22
Q
Which of the following intrinsic product qualities concern the "form" of the product?
A. bulk vs. packaged
II. hazardousness
III. state (solid, liquid, gas)
B. I
C. II
D. III
E. I and II
F. I and III
A

Correct Answer: E

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23
Q
Which of the following has the push-pull boundary furthest upstream on the supply chain?
A. custom product
B. configured product
C. private labeled product
D. off-the-shelf product
A

Correct Answer: A

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24
Q
What impact does lumping have on the demand signal in terms of timing?
A. it delays the timing
B. it speeds up the timing
C. it has no effect on the timing
D. it minimizes the need for signals
A

Correct Answer: A

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25
Q
Which of the following products most likely creates the greatest amount of stress on its supply chain?
A. functional products
B. seasonal products
C. innovative products
D. mature product
A

Correct Answer: C

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26
Q

Which of the following is true about low density products?
A. the transportation container will “cube out” before it “weighs out”
B. the transportation container will “weigh out” before it “cubes out”
C. the transportation container has to be marked hazardous
D. the transportation will most likely be by air

A

Correct Answer: A

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27
Q

What is the value of the tracking signal if there is no bias?
A. 0
B. 1
C. 10
D. 100
E. tracking signals have no relationship to bias

A

Correct Answer: A

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28
Q
ERP systems typically use which of these scheduling techniques?
A. forward
B. backward
C. push
D. pull
E. delay
A

Correct Answer: B

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29
Q
Which of the following planning systems would the demand forecast typically be fed into first?
A. DRP
B. MPS
C. MRP
D. CRP
E. business plan
A

Correct Answer: A

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30
Q

When classifying products as either A, B or C items, which of the following best describes A items?
A. 20% of the items that represent 80% of sales
B. 30% of the items that represent 50% of sales
C. 30% of the items that represent 15% of sales
D. 50% of the items that represent 50% of sales
E. 50% of the items that represent 5% of sales

A

Correct Answer: A

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31
Q
All of the following are extrinsic factors that influence demand for a product EXCEPT:
A. customer product requirements
B. customer corporate objectives
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C. business cycle
D. product positioning
A

Correct Answer: D

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32
Q
Which of the following would be forecasted?
A. dependent demand
B. independent demand
C. raw materials
D. indirect demand
E. purchased parts
A

Correct Answer: B

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33
Q

Which of the following supply chain perspectives is being pursued if a company’s initiatives include barcoding, RFIDs, and EDI as the primary drivers of supply
chain excellence?
A. independent functional areas loosely coupled
B. procurement viewpoint
C. logistics viewpoint
D. information system viewpoint
E. BPR and operations innovation viewpoint

A

Correct Answer: D

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34
Q
All of the following helps build a brand EXCEPT:
A. reputation
B. product functionality
C. advertising and promotion
D. polling customers of competitors
E. awareness among buyers
A

Correct Answer: D

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35
Q
Which term best corresponds to the distribution side of the supply chain?
A. downstream
B. mainstream
C. upstream
D. value stream
E. North Star
A

Correct Answer: A

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36
Q
Which of the following departments contributes the least to the base product?
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A. R & D
B. Engineering
C. Manufacturing
D. Marketing and Sales
A

Correct Answer: D

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37
Q
Which of the following do many practitioners associate with the term "collaboration" as applied to supply chains?
A. information sharing
B. collaborative planning
C. joint decision making
D. supply chain restructuring
A

Correct Answer: A

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38
Q
All of the following are dimensions of flexibility EXCEPT:
A. product mix
B. design changeover
C. product pricing
D. product volume
E. rerouting
A

Correct Answer: C

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39
Q

All of the following are reasons why a top-down approach is a necessity to be effective at the supply chain level EXCEPT:
A. avoiding local optimums
B. interdependence of departments and businesses
C. one-way information sharing
D. knowledge sharing needed to solve problems

A

Correct Answer: C

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40
Q
What term is used to describe the basic product or service, the supply chain that delivers it, plus other features and factors that go along with the product or
service?
A. chain product
B. extended product
C. functional product
D. mature product
E. global product
A

Correct Answer: B

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41
Q
Which of the following are extended product factors?
A. dealer quality
II. after sale service
III. warranty
B. I
C. II
D. III
E. II and III
F. I, II and III
A

Correct Answer: E

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42
Q
Which of the following are extended product factors?
A. financing for purchase
II. ease of doing business
III. product returns
B. I
C. II
D. III
E. II and III
F. I, II and III
A

Correct Answer: E

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43
Q
Which of the following terms emphasizes financial success and strategic positioning?
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A. supply chain
B. value chain
C. product chain
D. profit chain
A

Correct Answer: B

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44
Q

If a company targets cost reduction across the supply chain with benefits shared among partners, which stage of supply chain management capability would it be at
with respect to removing cost from the supply chain?
A. dysfunctional
B. infrastructure
C. cost reduction
D. collaboration
E. strategic contribution

A

Correct Answer: E

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45
Q

All of the following are tasks required to better manage supply chains EXCEPT:
A. designing supply chains for strategic advantage
B. implementing collaborative relationships
C. develop software systems
D. manage supply chain information
E. removing cost from the supply chain

A

Correct Answer: C

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46
Q
What type of supply chain is required for innovative products?
A. responsive
B. efficient
C. available
D. strategic
E. collaborative
A

Correct Answer: A

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47
Q

All of the following are attributes of economic difference factors EXCEPT:
A. per capita income differences
B. different financial capabilities
C. inadequate skills and number of workers
D. no common currency
E. missing natural resource requirements

A

Correct Answer: D

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48
Q
All of the following are attributes of geographic difference factors EXCEPT:
A. trading blocs
B. physical distance
C. poor access/transportation
D. adverse or different climate
A

Correct Answer: A

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49
Q
What does the "A" in the CAGE framework stand for?
A. administrative
B. accountable
C. activity
D. application
E. automated
A

Correct Answer: A

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50
Q
What does the "G" in the CAGE framework stand for?
A. general
B. gain
C. geographic
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D. globalization
A

Correct Answer: C

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51
Q
All of the following are independent demand items EXCEPT:
A. component parts
B. finished goods
C. parts for testing
D. service parts
A

Correct Answer: A

52
Q
Which of the following corresponds to the area labeled "A" in the House of Quality shown below?
A. "how" or product/service features
B. "how much"
C. "what" or customer requirements
D. "why" or competitive assessment
E. correlation matrix
A

Correct Answer: C

53
Q
Which of the following corresponds to the area labeled "D" in the House of Quality shown below?
A. "how" or product/service features
B. "how much"
C. "what" or customer requirements
D. "why" or competitive assessment
E. correlation matrix
A

Correct Answer: B

54
Q
Which of the following corresponds to the area labeled "E" in the House of Quality shown below?
A. "how" or product/service features
B. "how much"
C. "what" or customer requirements
D. "why" or competitive assessment
E. correlation matrix
A

Correct Answer: E

55
Q

Which type of product or process development project is it when Subway introduces a new sandwich with ham and turkey?
A. enhanced existing or derivative products
B. next generation product or new platform
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C. radical breakthrough
D. research/advanced development
E. partnership projects

A

Correct Answer: A

56
Q
What does the "I" in DMAIC stand for?
A. implement
B. improve
C. independent
D. information
E. integrate
A

Correct Answer: B

57
Q
What does the "P" in PDCA stand for?
A. partnership
B. performance
C. phased
D. plan
E. process
A

Correct Answer: D

58
Q
What does the "C" in PDCA stand for?
A. capacity
B. capital
C. change
D. check
E. collaborate
A

Correct Answer: D

59
Q

What method is used to justify a strategic project?
A. making changes to management structure
B. incorporation of new technology
C. develop strategic capability
D. financial discounted cash flow methods

A

Correct Answer: C

60
Q
Which of the following is one of the five common barriers companies face when implementing a project?
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A. competition
B. confusion
C. cash flow
D. research and development
E. performance
A

Correct Answer: B

61
Q
All of the following are major factors for describing customer buying patterns EXCEPT:
A. product volume
B. order frequency
C. product mix
D. transportation mode
E. product lot size
A

Correct Answer: D

62
Q
The top 20% of customers often account for what percentage of sales?
A. 20%
B. 40%
C. 60%
D. 80%
E. almost 100%
A

Correct Answer: D

63
Q

Which of the following does research indicate to be true about setting objectives?
A. most companies set too few
B. most companies set too many
C. most companies don’t have any objectives
D. most companies actually set an appropriate number of objectives

A

Correct Answer: B

64
Q
Which of the following intrinsic product qualities concern the "density" of the product?
A. weight-to-volume ratio
II. value-to-weight ratio
III. solid vs. liquid vs. gas state
B. II
C. I and II
D. I and III
E. II and III
F. I, II and II
A

Correct Answer: B

65
Q
Which of these supply chain types correspond to the phrase "source centrally, bought locally"?
A. customer-centric
B. functional-centric
C. product-centric
D. process-centric
A

Correct Answer: B

66
Q
Which of these supply chain types would copier toner probably be distributed using?
A. customer-centric
B. functional-centric
C. product-centric
D. process-centric
A

Correct Answer: B

67
Q

All of the following are situations where a product-centric supply chain would be preferred EXCEPT:
A. varied customer base with differing requirements
B. multiple products with differing production technologies
C. cost-driven business
D. homogeneous customer base
E. capital-intensive production technology

A

Correct Answer: A

68
Q
All of the following are intangible assets EXCEPT:
A. human capital
B. information
C. financial assets
D. organization capital
A

Correct Answer: C

69
Q

All of following are benefits of S&OP EXCEPT:
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A. creates a common set of numbers and assumptions
B. creates a detailed production and purchase plan
C. adds visibility for both sales and operations
D. facilitates team building between sales and operations

A

Correct Answer: C

70
Q
All of the following are typically contributed exclusively by operations during an S&OP meeting EXCEPT:
A. direct-shipment customers
B. replenishment policies
C. supplier sourcing strategy
D. new product supply chain setup
E. cost reductions
A

Correct Answer: A

71
Q

All of the following are contributed by sales during an S&OP meeting EXCEPT:
A. competitive response time requirements
B. new product plans and requirements
C. stocking strategy by echelon
D. metrics for customer service
E. market trends

A

Correct Answer: C

72
Q

All of the following are typically contributed exclusively by operations during an S&OP meeting EXCEPT:
A. new product plans and requirements
B. production locations and third party sources
C. methods for information exchange
D. capacity constraints and plans for addressing them
E. alternate paths to end-users

A

Correct Answer: A

73
Q
Which of the following corresponds to the lead logistics provider?
A. 3PL
B. 4PL
C. LLP
D. SCOR
E. TCP
A

Correct Answer: B

74
Q
What does the "P" in 3PL stand for?
A. package
B. partner
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C. party
D. performance
E. planning
A

Correct Answer: C

75
Q
Which of the following partnership agreement articles corresponds to "hierarchy of individuals or positions on both sides of the partnership who will resolve issues"?
A. organization process boundaries
B. nonexclusive provision
C. mediation and conflict resolution
D. intellectual property
E. decision escalation
A

Correct Answer: E

76
Q
Which of the following partnership agreement articles corresponds to "each partner's rights to trade secrets, trademarks, copyrights, and patents arising from the
partnership"?
A. organization process boundaries
B. nonexclusive provision
C. mediation and conflict resolution
D. intellectual property
E. decision escalation
A

Correct Answer: D

77
Q
What type of partnership is it when a company joins forces with another who has complementary, nonoverlapping skills?
A. complementary
B. horizontal
C. vertical
D. enabling
E. collaboratory
A

Correct Answer: C

78
Q

All of the following are true of SCOR EXCEPT:
A. developed by the Supply Chain Council
B. based on four broad processes: PLAN, SOURCE, MAKE and DELIVER
C. applies to all industries
D. incorporates supply chain architectures, performance measures and best practices
E. consists of 5 levels

A

Correct Answer: B

79
Q
All of the following are level 1 processes EXCEPT:
A. source
B. make
C. enable
D. deliver
E. return
A

Correct Answer: C

80
Q
What type of partnership results when partners are at different echelons, probably adjoining, of the supply chain?
A. complementary
B. composite
C. horizontal
D. vertical
E. reinforcing
A

Correct Answer: D

81
Q
QS-9000 is a quality standard for which industry?
A. automotive
B. grocery
C. retail
D. aerospace
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E. pharmaceuticals
A

Correct Answer: A

82
Q

Which of the following are criteria for a core competency?
A. provides access to a wide variety of markets
II. contributes to perceived customer benefits
III. is difficult to imitate
B. II
C. I and II
D. I and III
E. II and III
F. I, II and III

A

Correct Answer: E

83
Q
Which of the following is a document issued by a carrier, acknowledging that specified goods have been received for transport to a named place of delivery to a
designated person?
A. advance shipping notice
B. bill of lading
C. bill of materials
D. invoice
E. packing slip
A

Correct Answer: B

84
Q
Which of the following documents govern all the legal aspects of physical carriage ?
A. advance shipping notice
B. bill of lading
C. bill of materials
D. invoice
E. packing slip
A

Correct Answer: B

85
Q
Which of the following is a document that itemizes in detail the contents of a shipment to a customer but that is not used for governing the shipment's
transportation?
A. advance shipping notice
B. bill of lading
C. bill of materials
D. invoice
E. packing slip
A

Correct Answer: E

86
Q
Which of the following documents is sent by a supplier to the customer indicating when an order will be shipped?
A. advance shipping notice
B. bill of lading
C. bill of materials
D. invoice E. packing slip
A

Correct Answer: A

87
Q

Which statement concerning supply chains is most often true?
A. Most supply chains are designed.
B. Most supply chains evolve over time through a series of independent decisions.
C. Most supply chain flows are linked in relatively simple and straight-forward ways.
D. Most supply chains are replacing information with inventory.

A

Correct Answer: B

88
Q
All of the following are parameters of the EOQ EXCEPT:
A. demand
B. ordering cost
C. order quantity
D. holding cost
E. item purchase price
A

Correct Answer: C

89
Q
Which of the following is not one of the five management processes in the SCOR model?
A. plan
B. control
C. source
D. make
E. deliver
A

Correct Answer: B

90
Q
All of the following are management processes in the SCOR model EXCEPT:
A. plan
B. source
C. manage
D. make
E. deliver
A

Correct Answer: C

91
Q
Which of the following refers to the flow of products returned for repairs, recycles, or disposal?
A. forward supply chain
B. reverse supply chain
C. repairs supply chain
D. recycling supply chain
E. returns supply chain
A

Correct Answer: B

92
Q

All of the following are basic flows within supply chains EXCEPT:
A. flow of physical materials and services
B. flow of cash upstream toward raw material
C. vertical flow of knowledge between product development partners
D. reverse flow of products
E. flow of information back and forth along the chain

A

Correct Answer: C

93
Q
All of the following are examples of services within the supply chain EXCEPT:
A. warehousing
B. transportation
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C. janitorial
D. production
E. utilities
A

Correct Answer: D

94
Q

Non-communist governments impact supply chains in all of the following ways EXCEPT:
A. build infrastructure
B. provide pricing structure for products and services
C. enforce regulations
D. levy or forgive taxes
E. create a business friendly climate or not

A

Correct Answer: B

95
Q
A significant impact on the supply chain can be made by all of the following stake holders EXCEPT:
A. government
B. universities
C. trade associations
D. competitors
E. consumers
A

Correct Answer: E

96
Q
All of the following flow through the reverse supply chain EXCEPT:
A. remanufactured goods
B. obsolete goods
C. information flows
D. cash or credits
E. components for replacement or repair
A

Correct Answer: A

97
Q

Which of the following organizations developed the Supply-Chain Operations Reference (SCOR) model?
A. Association for Operations Management ()
B. Global Supply Chain Forum (GSCF)
C. Supply Chain Council (SCC)
D. Institute of Supply Management (ISM)
E. Council of Supply Chain Management Professional (CSCMP)

A

Correct Answer: C

98
Q
All of the following are characteristics of functional products EXCEPT:
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A. relatively low contribution margins
B. stable demand
C. very few stockouts
D. end-of-season markdowns
E. little variety
A

Correct Answer: D

99
Q

Which of the following is true about a periodic review policy?
A. fixed quantity at fixed intervals
B. fixed quantity at variable intervals
C. variable quantities at fixed intervals
D. variable quantities at variable intervals

A

Correct Answer: C

100
Q
Which replenishment policy tends to have the greatest safety stock?
A. just-in-time policy
B. continuous review policy
C. periodic review policy
D. risk pooling policy
A

Correct Answer: C

101
Q
What is missing from the economic order quantity formula?
A. purchase price per item
B. quantity discount
C. demand per period
D. order quantity
E. inspection costs per order
A

Correct Answer: C

102
Q
All of the following are reasons why inventory is subject to shrinkage EXCEPT:
A. theft
B. deterioration
C. rework
D. scrap
E. evaporation
A

Correct Answer: C

103
Q

All of the following are components of ordering cost EXCEPT:
A. clerical work of preparing and releasing orders
B. taxes and insurance
C. receiving orders
D. incoming inspections
E. physical handling of goods

A

Correct Answer: B

104
Q
All of the following are components of holding cost EXCEPT:
A. cost of capital invested
B. clerical work of receiving orders
C. obsolescence
D. taxes and insurance
E. spoilage
A

Correct Answer: B

105
Q

All of the following are components of stockout costs EXCEPT:
A. lost sales
B. backorder costs
C. expediting
D. additional production and purchasing costs
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E. backlog cost

A

Correct Answer: E

106
Q
What action has members of supply chains historically taken to protect themselves against variability in supply and demand?
A. improving quality
B. holding inventory
C. sharing information
D. shortening lead times
E. decreasing costs
A

Correct Answer: B

107
Q
What action has typically been taken over the last decade or so by members of supply chains to decrease variability in supply and demand?
A. improving quality
B. holding inventory
C. sharing information
D. shortening lead times
E. decreasing costs
A

Correct Answer: D

108
Q
What initiative has members of supply chains taken recently to decrease variability in supply and demand?
A. improving quality
B. holding inventory
C. sharing information
D. shortening lead times
E. decreasing costs
A

Correct Answer: C

109
Q
What does the "P" in CPFR stand for?
A. package
B. partnership
C. performance
D. planning
E. process
A

Correct Answer: D

110
Q
What does the "R" in CPFR stand for?
A. rapid
B. reengineering
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C. replenishment
D. research
E. risk
A

Correct Answer: C

111
Q
What does the "C" in CPFR stand for?
A. capacity
B. collaborative
C. cross-functional
D. customer
E. cooperative
A

Correct Answer: B

112
Q
What does the "F" in CPFR stand for?
A. forecasting
B. freight
C. fulfillment
D. functional
E. fuzzy
A

Correct Answer: A

113
Q
All of the following processes are excluded from SCOR v.7.0 EXCEPT:
A. sales and marketing
B. research and technology development
C. product development
D. product transactions
E. information technology
A

Correct Answer: D

114
Q

SCOR applies to all of the following activities EXCEPT:
A. all customer interactions from order entry through paid invoice
B. all product transactions
C. all market interactions from understanding aggregate demand throughorderfulfillment
D. sales and marketing (defined as demand generation)

A

Correct Answer: D

115
Q
Supply chains and supply chain processes exist in which of the following organizations?
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A. for-profit organizations
II. non-profit organizations
III. charitable organizations
B. I
C. II
D. I and II
E. I and III
F. I, II and III
A

Correct Answer: E

116
Q
Supply chains and supply chain processes exist in which of the following organizations?
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A. for-profit organizations
II. governmental organizations
III. military organizations
B. I
C. II
D. I and II
E. I and III
F. I, II and III
A

Correct Answer: E

117
Q
Which of the following is a type of value that supply chains can and must create?
A. financial value
II. customer value
III. social value
B. I
C. II
D. I and II
E. II and III
F. I, II and III
A

Correct Answer: E

118
Q
Which of the following planning systems deal exclusively with independent demand items?
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A. DRP
II. MPS
III. MRP
B. I
C. II
D. III
E. I and II
F. II and III
A

Correct Answer: D

119
Q
Which of the following planning systems examine both independent and dependent demand items:
A. DRP
II. MPS
III. MRP
B. I
C. II C. III
D. I and II
E. II and III
A

Correct Answer: C

120
Q
What other term is sometimes substituted for "Check" of the PDCA?
A. analyze
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B. control
C. change
D. document
E. study
A

Correct Answer: E

121
Q

Which of the following best corresponds to the definition of throughput time?
A. Throughput time is the time between completion of two discrete units of production.
B. Throughput time is the length of time from when materials enter a production facility until itexits.
C. Throughput time is the time from when raw materials are paid for to the time payment offinished goods is received.
D. Throughput time is the time from receipt of a customer’s order to the delivery of theproduct.

A

Correct Answer: B

122
Q
Which of the following are components of a perfect order?
A. right quantity
II. right place
III. right price
B. I
C. II
D. I and II
E. I and III
F. I, II and III
A

Correct Answer: E

123
Q
Which of the following are components of a perfect order?
A. right product
II. right time
III. right quantity
B. I
C. II
D. I and II
E. I and III
F. I, II and III
A

Correct Answer: E

124
Q

Which statement concerning physical cost and mediation costs is most often true?
A. The physical and market mediation costs are approximately the same for supply chains,independent of whether the chain supports innovative or functional
products.
B. The physical cost exceeds the market mediation costs for the supply chain of a functionalproduct.
C. The market mediation costs exceed the physical costs for the supply chain of a functionalproduct.
D. Neither cost is taken into consideration when designing and managing a supply chain.Product?

A

Correct Answer: B

125
Q

All of the following are characteristics of functional products EXCEPT:
A. product life cycle is greater than 2 years
B. the contribution margin is between 5 and 20%
C. it has only 10 to 20 products in each product category
D. its average stock out rate is between 10 and 40 %

A

Correct Answer: D

126
Q

Which of the following is a characteristic of a market responsive supply chain?
A. maintains high utilization rate with regards to manufacturing
B. suppliers are selected primarily to reduce cost
C. its product design strategy utilizes modular design to allow for postponement ofdifferentiation in products
D. meets predictable demand efficiently at the lowest possible cost

A

Correct Answer: C