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csc9 Flashcards

1
Q

What percentage of EC volume is B2B?

A

85%

Example sentence: Dell engages in B2B transactions.

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2
Q

What kind of transactions does Dell engage in?

A

B2B

Example sentence: Dell primarily uses e-commerce for purchasing parts.

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3
Q

What does Dell primarily use for purchasing parts?

A

e-commerce

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4
Q

What does B2C stand for?

A

Business-to-Consumer

B2C EC includes retail transactions.

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5
Q

What type of transactions are included in B2C EC?

A

Retail transactions

Example sentence: The typical shopper at Amazon.com is individual shoppers.

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6
Q

Who is the typical shopper at Amazon.com?

A

Individual shoppers

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7
Q

What is another term for e-tailing?

A

Retailers selling online

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8
Q

What does C2B stand for?

A

Consumer-to-Business

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9
Q

In C2B, who sells products or services?

A

Individuals

Example sentence: Priceline.com is known for its C2B travel service.

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10
Q

What is Priceline.com known for?

A

C2B travel service

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11
Q

What does intrabusiness EC refer to?

A

EC within a company

B2E stands for Business-to-Employees.

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12
Q

What does B2E stand for?

A

Business-to-Employees

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13
Q

Who are mobile employees?

A

Field representatives

B2ME stands for Business-to-Mobile Employees.

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14
Q

What is B2ME?

A

Business-to-Mobile Employees

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15
Q

What does C2C stand for?

A

Consumer-to-Consumer

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16
Q

What is an example of C2C?

A

eBay sales

Another example of C2C is Craigslist ads.

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17
Q

Give another example of C2C.

A

Craigslist ads

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18
Q

What does c-commerce refer to?

A

Collaborative Commerce

Example sentence: Collaborative commerce involves designing a new product together.

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19
Q

What is an example of c-commerce activity?

A

Designing a new product together

20
Q

When was the term electronic commerce introduced?

A

Early 1990s

Example sentence: EC applications expanded rapidly with the commercialization of the Internet.

21
Q

What expanded rapidly with the commercialization of the Internet?

A

EC applications

22
Q

What are dot-coms?

A

Internet start-ups

Example sentence: All companies in developing countries have a web presence today.

23
Q

Do all companies in developing countries have a web presence today?

A

Yes

24
Q

When did the emphasis of EC shift from B2C to B2B?

A

1999

25
Q

What did EC emphasize in 2001?

A

B2E, c-commerce, e-government, e-learning, m-commerce

26
Q

When did social networks start receiving attention in the context of EC?

A

2005

27
Q

Which year did EC add social commerce channels?

A

2009

Example sentence: Commercial activities have increased on platforms like Facebook and Twitter.

28
Q

Can you name two social media platforms where commercial activities have increased?

A

Facebook and Twitter

29
Q

What is the largest EC company in the world?

A

Alibaba Group (China)

Alibaba Group is based in China.

30
Q

Where is Alibaba Group based?

A

China

31
Q

EC is related to which academic disciplines?

A

Accounting, business law, computer science, consumer behavior, economics, engineering, finance, human resource management, management, management information systems, marketing, public administration, robotics

Example sentence: Amazon, eBay, AOL, Yahoo! impacted EC in its early years.

32
Q

What companies impacted EC in its early years?

A

Amazon, eBay, AOL, Yahoo!

33
Q

Which company has had the most impact on EC since 2001?

A

Google

34
Q

What does Google excel at in EC?

A

Targeting advertisements

Google is considered more than a search engine today.

35
Q

What is Google considered today?

A

More than a search engine

36
Q

What does Google employ in EC?

A

Innovative models

Google impacts lives through organizational and individual activities.

37
Q

In what ways does Google impact lives?

A

Organizational and individual activities

38
Q

What percentage of dot-coms lacked financial skills?

A

62%

39
Q

What percentage of dot-coms had little experience with marketing?

A

50%

40
Q

What problems did many companies have with order fulfillment?

A

Satisfactory order fulfillment

Many companies struggled with having enough inventory.

41
Q

What problems did many companies have with inventory?

A

Enough inventory

42
Q

When did many Web 2.0 and social commerce start-ups collapse?

A

2008

43
Q

Is the EC field in decline due to failures?

A

No

44
Q

Is the dot-com failure rate increasing or decreasing?

A

Decreasing sharply

The EC field is experiencing consolidation.

45
Q

What is happening in the EC field?

A

Consolidation

46
Q

Which pure EC companies are expanding?

A

Amazon.com, Netflix

Click-and-mortar models like Amazon.com are successful.

47
Q

Does the click-and-mortar model work?

A

Yes

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