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United Prep > CRM/TEM > Flashcards

CRM/TEM Flashcards

1
Q

What is the S in the CRM/TEM?

A

Situational Awareness

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2
Q

What is the L in the CRM/TEM?

A

Leadership Effectiveness

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3
Q

What is the A in the CRM/TEM?

A

Automation Management

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4
Q

What is the P in the CRM/TEM?

A

Planning and Decision Making

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5
Q

What is the M in the CRM/TEM?

A

Monitor/Cross Check

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6
Q

What is the C in the CRM/TEM?

A

Communication

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7
Q

What is the W in the CRM/TEM?

A

Workload Management

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8
Q

Which CRM/TEM Principle is most important to you?

A
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9
Q

What is the objective or goal of the CRM/TEM Program?

A

To maximize flight safety by minimizing incidents and accidents caused by human factors

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10
Q

Can you describe the CRM/TEM program?

A

CRM/TEM is represented in the CRM/TEM model. Safe Operations is depicted at the top of the model and represents the desired operating environment. As a crew encounters operational threats or human error, there is a potential to move away from the safe operations area. If the trend continues, the result may be an incident or accident. Effective application of CRM/TEM skills creates a pathway from an incident/accident and will turn a divergent trend back to safe operations. The response to threats, errors, and Undesired Aircraft State is in the pathway to the right of each condition, showing the effect each has in moving the flight away from an incident/accident towards safe operations. Implied and Embedded in the arrow are the seven CRM skills.

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11
Q

What is Crew Resource Management?

A

behavioral skills used to effectively communicate and manage resources augmenting technical expertise to create a more productive, safe crew environment.

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12
Q

What is Threat and Error Management?

A

The process of managing operational threats and human errors.
Threat management reduces the potential for pilot error, while error management mitigates the negative consequences of errors.
TEM promotes vigilance versus complacency by implementing an active, continuous process of identifying and preparing for threats and identifying and repairing errors at the earliest opportunity.

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13
Q

What is a Threat?

A

Threats are operational events that are outside of the crewmember’s influence, increase operational complexity, and require increased attention to maintain safety margins.

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14
Q

What is an Error?

A

Errors are deviations from desired performance due to neglected or improper procedures.

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15
Q

What are UAS or Undesired Aircraft States?

A

Undesired Aircraft State (UAS) refers to a position, attitude, condition, or configuration of an aircraft that reduces safety margins. It is a safetycompromising state that results from ineffective error management.

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16
Q

What is your first question for the crew during debrief?

A

Through the CRM/TEM lense, what went well?

17
Q

What is the second question for the crew during debrief?

A

Through the CRM/TEM lense, what could we have done better?

18
Q

Once the crew has evaluated it’s performance during debrief, what is the third and final question?

A

What will we do next time?

19
Q

What are the core four principles?

A

Safe, Caring, Dependable, Efficient

20
Q

What principle can you use to defend against threats in the operating environment?

A

Preparation (prepare)

21
Q

What principle can you use to defend against errors in the operating environment?

A

Repair

22
Q

What principle can you use to defend against UAS in the operating environment?

A

Recover

23
Q

What are the 13 preflight briefing items?

A

Maintenance status, fuel plan, Weather/windshear, notams, taxi plan/hot spots, evacuation duties, takeoff performance, RTO criteria, departure clearance, departure SID review, engine failure procedures, terrain/obstacles, threats

24
Q

What are the personal threats we face?

A

Personal stressors, fatigue, currency, distractions

25
Q

What are the environmental threats we face?

A

Clearance/reroute, runway change, ground ramp, cabin, weather, terrain, ops pressure, airport/runway

26
Q

What are the technical threats we face?

A

Aircraft/systems, MX/MELs, performance, automation

27
Q

What three categories lead to an incident or accident in the CRM TEM model?

A

Threats, errors, undesired aircraft states

28
Q

What is SLAP/D MCCW?

A
  1. Situational Awareness
  2. Leadership Effectiveness
  3. Automation Management
  4. Planning and Decision Making
  5. Monitor and Cross Check
  6. Communication
  7. Workload Management
29
Q

What are the seven CRM/TEM crews use?

A

SLAP/D M/CCW

United Prep (3 decks)

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