CRM/TEM Flashcards
Crew Resource Management (CRM)
Augments technical expertise to create a
more productive, safe crew environment. CRM focuses on the behavioral skills
used to effectively communicate and manage resources.
Threat and Error Management (TEM)
Refers to the process of managing
operational threats and human errors. Threat management reduces the
potential for pilot error, while error management mitigates the negative
consequences of errors. These combined techniques are known as threat and
error management, or TEM. TEM promotes vigilance versus complacency by
implementing an active, continuous process of identifying and preparing for
threats and identifying and repairing errors at the earliest opportunity.
Threats
are operational events that are outside of the crewmember’s
influence, increase operational complexity, and require increased attention to
maintain safety margins.
Errors
are deviations from desired performance due to neglected or improper
procedures.
Undesired Aircraft State (USA)
refers to a position, attitude, condition, or
configuration of an aircraft that reduces safety margins. It is a safety-compromising state that results from ineffective error management
Seven CRM/TEM skills
Situational Awareness
Leadership Effectiveness
Planning and Decision Making
Communication
Monitor/Cross Check
Workload Management
Automation Management
CORE4
Safe
Caring
Dependable
Efficient