CRM/TEM

Question 1

Crew Resource Management (CRM)

Answer 1

The augmentation of technical expertise to create a more productive, safe crew environment. CRM focuses on the behavioral skills used to effectively communicate and manage resources.

Question 2

Threats

Answer 2

Operational events that are outside of the crewmember’s influence, increase operational complexity, and require increased attention to maintain safety margins.

Question 3

Errors

Answer 3

Deviations from desired performance due to neglected or improper procedures.

Question 4

Undesired Aircraft State (UAS)

Answer 4

A position, attitude, condition, or configuration of an aircraft that reduces safety margins. It is a safety-compromising state that results from ineffective error management.

Question 5

Threat and Error Management (TEM)

Answer 5

The process of managing operational threats and human errors.
* Threat management reduces the potential for pilot error.
* Error management mitigates the negative consequences of errors.

TEM promotes vigilance versus complacency by implementing an active, continuous process of identifying and preparing for threats and identifying and repairing errors at the earliest opportunity.

Question 6

Undesired Aircraft State (UAS)

Answer 6

A position, attitude, condition, or configuration of an aircraft that reduces safety margins. It is a safety-compromising state that results from ineffective error management.

Question 7

What are the seven CRM/TEM skills?

Answer 7

• Situational Awareness
• Leadership Effectiveness
• Planning and Decision Making
• Communication
• Monitor/Cross Check
• Workload Management
• Automation Management

Question 8

Crew Debrief Process

Answer 8

• “What went well?”
• “What could have gone better?”

“Why?” – Review the Seven CRM/TEM Skills

• “What will we do next time?”