CRM Incidents & Accidents Flashcards

1
Q

Hazard Call
“Attention Crew! At Station!

When is used?

A

On the ground ONLY

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2
Q

Hazard Call
“Attention Crew! At Station!

Two Meanings/Reasons when you here it?

A
  1. To immediately make the crew aware that something happened that requires an increase level of alertness and may possibly require an evacuation.
  2. To reassure the crew that the flight crew is not incapacitated and that they are dealing with the event
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3
Q

Call
“Attention Crew! At Station!

What call is called?

A

Hazard Call

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4
Q

Hazard Call
“Attention Crew! At Station!

Immediate actions

A

Cabin crew disengage from their activities and report to their alert stations waiting for instructions.

Make sure passengers remain seated and mentally prepare for an evacuation.

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5
Q

Hazard Call
“Attention Crew! At Station!

Examples of when it can occurs

A
  • rejected take off (RTO)
  • ground collision
  • emergency after landing
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6
Q

What’s BRAN stand for?

A

Benefit
Risk
Alternative
Nothing

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7
Q

What is ERG?

A

Emergency Response Guide

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8
Q

Self-help exit briefing

A

I would like to make you aware you are sitting in an emergency exit row.

  • you may be required to operate this exit in an emergency
  • please study the placard in front of you and the safety card in your seat pocket with the exit operation instructions

If you would like to move out you have any questions please let me know now

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9
Q

What is ERG used for?

A

For aircraft incidents that involve dangerous goods

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10
Q

Where can you find the ERG on the plane?

A

In the Aircraft library

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11
Q

Acronym for when off-loading a bag from the cabin for carriage in the hold and what it stands for

A
Medication
E-cigarettes 
Lithium batteries 
Travel documents 
Smart Bag (is it a Smart bag?)
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12
Q

Role in the fire drill

A

Fire fighter
Communicator
Coordinator

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13
Q

Who is overall in charge in the fire drill

A

The Coordinator

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14
Q

Fumo vaporoso in inglese

A

White wispy /uispi/ smoke

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15
Q

“Due scariche di BCF” in inglese

A

Two second burst /burst/ of BCF

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16
Q

Le fiamme sono spente, in inglese

A

The flames are out

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17
Q

Fire-fighting OVEN pratical

Steps?

A
  • pull the circuit breaker
  • switch off the main electric power
  • grab your equipment
  • test BCF
  • wear gloves
  • Position yourself behind oven door and use it as a shield /shiild/
  • crack open the oven door and use a burst of BCF
  • close the door
  • recheck
  • dump the object down on a nonflammable surface
  • Check for secondary heat source
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18
Q

Who are ‘Special categories of passengers’? SCPs

A
  • person with reduce mobility
  • infant
  • deportees and prisoners
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19
Q

What NITS stand for?

A

Nature of incident
Intention
Time
Special instructions

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20
Q

PBE stand for

A

Protective breathing equipment

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21
Q

Different types of PBEs

A

Drawer /dreigher/

Air-liquid

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22
Q

How long PBEs last for?

A

Minimum 15 minutes

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23
Q

Drager(PBE) pre flight checks

A

It’s in place
The box is not distorted

(A380 - the indicator is green)

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24
Q

Air-liquid (PBE) pre flight checks

A

Indicatore is green

Green locking seal is intact

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25
Role in an Medical Action Plan
Assessor Supporter Collector Communicator
26
Assessor responsibilities
- take responsibility for the situation - assesses the causality - summon help from another crew member
27
Collector responsibilities
Collect medical equipment and assemble it
28
Supporter responsibilities
- Go to the scene and support the assessor - help move the causality - clear the area - carries out CPR with the assessor
29
Communicator responsibilities (medical )
- inform the SCCM and the Commander - keep flight crew updated - request merlino is contacted
30
What is AVPU
A scale to monitor level of consciousness
31
AVPU acronym stand for (medical)
A - Alert V - voice responsive P - pain responsive U - unresponsive
32
Primary survey acronym
``` Danger Response Send Airway Breathing CPR Defibrillator ```
33
Order of equipment when assessor ask to the collector
Defibrillator M5 Oxygen Resuscitation kit
34
Minimum age for use of defibrillator
1 year old
35
What UPK stand for
Universal Precaution Kit
36
What is a IMR
Incident Management Report
37
Who initiate an IMR
``` Incident Management Report The DCCMs (Duty Cabin Crew Managers) after an incident onboard with the aim to arrange appropriate support for the crew involved ``` Example - all cases where SEP equipment has been used onboard - a drill has been initiated - down route incident
38
‘Just safety’ culture meaning
report safety concerns and errors without fear People are not blamed for ‘honest errors’ but to the other hand there’s no tolerance for negligence (incuria)
39
When do an AIR report
Every time there’s an event that involves safety of crew, passengers and aircraft being put at risk. A AIR report must be submitted via the Coruson App
40
What is an ASR a d who / when has to be submitted
Air Safety Report Submitted by the commander following any incident or technical defect which posed a risk to the safety of crew, passengers and aircraft
41
Who is ICAO and what they do
International Civil Aviation Organisation They are responsible for international security standard.
42
What’s DfT and what they do
Department For Transport Determine security rules and risk to civil aviation in the UK
43
How quickly we acclamitise in a different time zone?
2 hours per day
44
Legally max flying hour in a calendar year
900
45
Legally max flying hour in any 12 months
1000
46
Legally max flying hour in aby 28 days
100
47
Allowable extension to FDP WITHOUT inflight rest
1 hour, twice in 7 consecutive days
48
Allowable extension to FDP Commander’s discretion
2 hours with 2 flight crew | 3 hours with 3 flight crew
49
New emergency commands
Open seatbelts Leave bags Get out Come this way Jump jump Keep moving
50
Door security checks on 777
The red arrow is continuous and aligned Door is in manual (lever) Clear and clear (girt bars)
51
Door security checks on 787
The green door lock indicator is illuminated The door is in manual (lever)
52
A320 Exam How long does the drop drop oxygen last for?
15 minutes
53
A320 Exam At what cabin altitude the drop down mask will drop in a decompression
14000 feet
54
A320 Exam Using the FAP, how is the evacuation alarm silenced
Press the EVAC RESET button
55
A320 Exam Where is the water shut-off valve located in the fwd galley on NEO 320 or 321
At floor level
56
777 Exam Where are the water extinguisher
D1L and D4R
57
787 Exam Where are the water extinguishers
1L and 4L
58
787 Exam How is passenger cabin oxygen supplied in a decompression
Gaseous oxygen system
59
Acronym H.O.T. stand for?
Hidden Obvious Typical
60
AvMed S.A.M.P.L.E. Acronym
``` S sign and symptoms A allergies M medication P past medical history L last meal and drink E event history (what’s happened) ```
61
AvMed What must be complete following a medical incident onboard
An AIR report
62
AvMed Definition of Hyperventilation Signs Treatment
Casualty’s rate of breathing increases and carbon dioxide levels goes down Anxiety/panic Rapid deep breathing Red, flushed appearance Dizzy Ask causality to follow your breathing rate Ask open questions to encourage them to talk Ask to breath in and out of a paper back Drink some water slowly Ativan, in case of se ere attack and with MedLink permission
63
AvMed Definition of STROKE Signs Treatment
disruption of the blood supply to the brain due to a clot or a damage in an artery. ``` Paralysis of one side of the body Headache Red/flushed colour Slow nosy breathing Slurred speech ``` ``` Use FAST to recognise it F face, falls on one side A arms can they raise both arms S speech, is it slurred? T time, call medlink ``` ``` Reassure History Upright Origen 4Lm Nothing by mouth MedLink ```
64
AvMed Definition of Angina Signs Treatment
Less blood supply to the heart due to a narrowing of the coronary arteries Central chest pain Difficult breathing Pale, cold and clammy Reassure History Check if they have taken their medication If they don’t have it with them and they normally take a spray for angina, give them Nitrolingual spray (GTN) Seated position Give oxygen 4L x m If it doesn’t improve, treat as Heart attack
65
AvMed Definition of DVT Signs Treatment
a blood clot in a vein usually in the leg ``` Pain in leg Swelling and redness in leg Enlarged vain Don’t move around Don’t massage the area as it could move the clot ``` ``` Reassure History Raise leg to a level position Offer pain relief Contact MedLink ```
66
AbMed Definition of Heart attack Signs Treatment
Tight chest pain , jaw and arms Difficult breathing Pale, cold and clammy Vomit and nausea ``` Reassure History Seated upright and still oxygen Contact MedLink ``` Oxygen Aspirin Temgesic (if MedLink authorises it)
67
AvMed Bleeding from head Actions?
Keep them still Apply pressure for at least 10 minutes to stop the bleeding Apply bandages Apply cold press/ice park wrapping in a cloth MedLink
68
AvMed Definition of Hypovolaemic shock Signs Treatment
Loss of a large amount of blood or fluids Pale, cold and clammy Thirsty Weak and rapid pulse Rapid breathing ``` Reassure History Treat the cause Keep them warm Give oxygen MedLink ```
69
Definition of Sepsi Signs Treatment
A complication of an infection. The casualty’s immune system attack their own body ``` High temperature Weakness Difficult breathing Pale, cold and clammy Not urinating for a day ``` Reassure Oxygen Healthcare Professional can use M5 for a check up of the casualty (blood pressure, antibiotics...)
70
AvMed Burns Treatment
Keep under water for at least 10 minutes Water-jel dressing Skin tact dressing on top Pain relief
71
AvMed Choking Treatment Treatment for child
Ask if they are choking Encourage to cough 5 back blows followed by 5 abdominal thrusts Encourage to cough 5 back blows followed by 5 CHEST thrusts
72
AvMed How many passengers seats per one M2 kit?
100
73
AvMed Paperwork to complete after opening M5 kit
``` Incident form Kit opened letter Used on flight label Sealed with red sealed Record seal number on AML part 2 ```
74
AvMed Treatment for Ashma
Advise to use their own medication Ventolin- use spacer if they struggling to use the inhaler If they struggle, use felt cup
75
A320 exam How to reset the CAUT botton
Pressing the CAUT botton
76
787 exams Where are survival pack on 787-900
1L 2L 3R 4R
77
787 exam WhereM5 on 787-900
2L
78
787 exam ELT - where?
1L | 4R
79
787 exam Highest PA priority in the cabin
4*