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Recurrent 2021 > CRM Incidents & Accidents > Flashcards

CRM Incidents & Accidents Flashcards

1
Q

Hazard Call
“Attention Crew! At Station!

When is used?

A

On the ground ONLY

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2
Q

Hazard Call
“Attention Crew! At Station!

Two Meanings/Reasons when you here it?

A
  1. To immediately make the crew aware that something happened that requires an increase level of alertness and may possibly require an evacuation.
  2. To reassure the crew that the flight crew is not incapacitated and that they are dealing with the event
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3
Q

Call
“Attention Crew! At Station!

What call is called?

A

Hazard Call

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4
Q

Hazard Call
“Attention Crew! At Station!

Immediate actions

A

Cabin crew disengage from their activities and report to their alert stations waiting for instructions.

Make sure passengers remain seated and mentally prepare for an evacuation.

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5
Q

Hazard Call
“Attention Crew! At Station!

Examples of when it can occurs

A
  • rejected take off (RTO)
  • ground collision
  • emergency after landing
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6
Q

What’s BRAN stand for?

A

Benefit
Risk
Alternative
Nothing

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7
Q

What is ERG?

A

Emergency Response Guide

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8
Q

Self-help exit briefing

A

I would like to make you aware you are sitting in an emergency exit row.

  • you may be required to operate this exit in an emergency
  • please study the placard in front of you and the safety card in your seat pocket with the exit operation instructions

If you would like to move out you have any questions please let me know now

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9
Q

What is ERG used for?

A

For aircraft incidents that involve dangerous goods

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10
Q

Where can you find the ERG on the plane?

A

In the Aircraft library

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11
Q

Acronym for when off-loading a bag from the cabin for carriage in the hold and what it stands for

A 
Medication
E-cigarettes 
Lithium batteries 
Travel documents 
Smart Bag (is it a Smart bag?)
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12
Q

Role in the fire drill

A

Fire fighter
Communicator
Coordinator

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13
Q

Who is overall in charge in the fire drill

A

The Coordinator

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14
Q

Fumo vaporoso in inglese

A

White wispy /uispi/ smoke

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15
Q

“Due scariche di BCF” in inglese

A

Two second burst /burst/ of BCF

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16
Q

Le fiamme sono spente, in inglese

A

The flames are out

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17
Q

Fire-fighting OVEN pratical

Steps?

A
  • pull the circuit breaker
  • switch off the main electric power
  • grab your equipment
  • test BCF
  • wear gloves
  • Position yourself behind oven door and use it as a shield /shiild/
  • crack open the oven door and use a burst of BCF
  • close the door
  • recheck
  • dump the object down on a nonflammable surface
  • Check for secondary heat source
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18
Q

Who are ‘Special categories of passengers’? SCPs

A
  • person with reduce mobility
  • infant
  • deportees and prisoners
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19
Q

What NITS stand for?

A

Nature of incident
Intention
Time
Special instructions

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20
Q

PBE stand for

A

Protective breathing equipment

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21
Q

Different types of PBEs

A

Drawer /dreigher/

Air-liquid

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22
Q

How long PBEs last for?

A

Minimum 15 minutes

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23
Q

Drager(PBE) pre flight checks

A

It’s in place
The box is not distorted

(A380 - the indicator is green)

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24
Q

Air-liquid (PBE) pre flight checks

A

Indicatore is green

Green locking seal is intact

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25
Q

Role in an Medical Action Plan

A

Assessor
Supporter
Collector
Communicator

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26
Q

Assessor responsibilities

A
  • take responsibility for the situation
  • assesses the causality
  • summon help from another crew member
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27
Q

Collector responsibilities

A

Collect medical equipment and assemble it

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28
Q

Supporter responsibilities

A
  • Go to the scene and support the assessor
  • help move the causality
  • clear the area
  • carries out CPR with the assessor
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29
Q

Communicator responsibilities (medical )

A
  • inform the SCCM and the Commander
  • keep flight crew updated
  • request merlino is contacted
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30
Q

What is AVPU

A

A scale to monitor level of consciousness

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31
Q

AVPU acronym stand for (medical)

A

A - Alert

V - voice responsive

P - pain responsive

U - unresponsive

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32
Q

Primary survey acronym

A 
Danger
Response
Send
Airway
Breathing 
CPR 
Defibrillator
33
Q

Order of equipment when assessor ask to the collector

A

Defibrillator
M5
Oxygen
Resuscitation kit

34
Q

Minimum age for use of defibrillator

A

1 year old

35
Q

What UPK stand for

A

Universal
Precaution
Kit

36
Q

What is a IMR

A

Incident
Management
Report

37
Q

Who initiate an IMR

A 
Incident Management Report
The DCCMs (Duty Cabin Crew Managers) after an incident onboard with the aim to arrange appropriate support for the crew involved

Example

  • all cases where SEP equipment has been used onboard
  • a drill has been initiated
  • down route incident
38
Q

‘Just safety’ culture meaning

A

report safety concerns and errors without fear

People are not blamed for ‘honest errors’ but to the other hand there’s no tolerance for negligence (incuria)

39
Q

When do an AIR report

A

Every time there’s an event that involves safety of crew, passengers and aircraft being put at risk.
A AIR report must be submitted via the Coruson App

40
Q

What is an ASR a d who / when has to be submitted

A

Air Safety Report

Submitted by the commander following any incident or technical defect which posed a risk to the safety of crew, passengers and aircraft

41
Q

Who is ICAO and what they do

A

International
Civil
Aviation
Organisation

They are responsible for international security standard.

42
Q

What’s DfT and what they do

A

Department
For
Transport

Determine security rules and risk to civil aviation in the UK

43
Q

How quickly we acclamitise in a different time zone?

A

2 hours per day

44
Q

Legally max flying hour in a calendar year

A

900

45
Q

Legally max flying hour in any 12 months

A

1000

46
Q

Legally max flying hour in aby 28 days

A

100

47
Q

Allowable extension to FDP

WITHOUT inflight rest

A

1 hour, twice in 7 consecutive days

48
Q

Allowable extension to FDP

Commander’s discretion

A

2 hours with 2 flight crew

3 hours with 3 flight crew

49
Q

New emergency commands

A

Open seatbelts
Leave bags
Get out

Come this way
Jump jump
Keep moving

50
Q

Door security checks on 777

A

The red arrow is continuous and aligned
Door is in manual (lever)
Clear and clear (girt bars)

51
Q

Door security checks on 787

A

The green door lock indicator is illuminated

The door is in manual (lever)

52
Q

A320 Exam

How long does the drop drop oxygen last for?

A

15 minutes

53
Q

A320 Exam

At what cabin altitude the drop down mask will drop in a decompression

A

14000 feet

54
Q

A320 Exam

Using the FAP, how is the evacuation alarm silenced

A

Press the EVAC RESET button

55
Q

A320 Exam

Where is the water shut-off valve located in the fwd galley on NEO 320 or 321

A

At floor level

56
Q

777 Exam

Where are the water extinguisher

A

D1L and D4R

57
Q

787 Exam

Where are the water extinguishers

A

1L and 4L

58
Q

787 Exam

How is passenger cabin oxygen supplied in a decompression

A

Gaseous oxygen system

59
Q

Acronym H.O.T. stand for?

A

Hidden
Obvious
Typical

60
Q

AvMed

S.A.M.P.L.E. Acronym

A 
S sign and symptoms 
A allergies
M medication
P past medical history 
L last meal and drink
E event history (what’s happened)
61
Q

AvMed

What must be complete following a medical incident onboard

A

An AIR report

62
Q

AvMed

Definition of
Hyperventilation

Signs

Treatment

A

Casualty’s rate of breathing increases and carbon dioxide levels goes down

Anxiety/panic
Rapid deep breathing
Red, flushed appearance
Dizzy

Ask causality to follow your breathing rate
Ask open questions to encourage them to talk
Ask to breath in and out of a paper back
Drink some water slowly
Ativan, in case of se ere attack and with MedLink permission

63
Q

AvMed

Definition of
STROKE

Signs

Treatment

A

disruption of the blood supply to the brain due to a clot or a damage in an artery.

Paralysis of one side of the body
Headache
Red/flushed colour
Slow nosy breathing
Slurred speech 
Use FAST to recognise it
F face, falls on one side
A arms can they raise both arms 
S speech, is it slurred?
T time, call medlink 
Reassure
History
Upright
Origen 4Lm 
Nothing by mouth
MedLink
64
Q

AvMed

Definition of
Angina

Signs

Treatment

A

Less blood supply to the heart due to a narrowing of the coronary arteries

Central chest pain
Difficult breathing
Pale, cold and clammy

Reassure
History
Check if they have taken their medication
If they don’t have it with them and they normally take a spray for angina, give them Nitrolingual spray (GTN)
Seated position
Give oxygen 4L x m
If it doesn’t improve, treat as Heart attack

65
Q

AvMed

Definition of
DVT

Signs

Treatment

A

a blood clot in a vein usually in the leg

Pain in leg
Swelling and redness in leg
Enlarged vain
Don’t move around
Don’t massage the area as it could move the clot 
Reassure
History
Raise leg to a level position
Offer pain relief
Contact MedLink
66
Q

AbMed

Definition of
Heart attack

Signs

Treatment

A

Tight chest pain , jaw and arms
Difficult breathing
Pale, cold and clammy
Vomit and nausea

Reassure
History
Seated upright and still
oxygen
Contact MedLink

Oxygen
Aspirin
Temgesic (if MedLink authorises it)

67
Q

AvMed

Bleeding from head
Actions?

A

Keep them still
Apply pressure for at least 10 minutes to stop the bleeding
Apply bandages
Apply cold press/ice park wrapping in a cloth
MedLink

68
Q

AvMed

Definition of
Hypovolaemic shock

Signs

Treatment

A

Loss of a large amount of blood or fluids

Pale, cold and clammy
Thirsty
Weak and rapid pulse
Rapid breathing

Reassure
History
Treat the cause
Keep them warm
Give oxygen
MedLink
69
Q

Definition of
Sepsi

Signs

Treatment

A

A complication of an infection. The casualty’s immune system attack their own body

High temperature
Weakness
Difficult breathing
Pale, cold and clammy
Not urinating for a day

Reassure
Oxygen
Healthcare Professional can use M5 for a check up of the casualty (blood pressure, antibiotics…)

70
Q

AvMed

Burns

Treatment

A

Keep under water for at least 10 minutes
Water-jel dressing
Skin tact dressing on top
Pain relief

71
Q

AvMed

Choking

Treatment

Treatment for child

A

Ask if they are choking
Encourage to cough
5 back blows
followed by 5 abdominal thrusts

Encourage to cough
5 back blows
followed by 5 CHEST thrusts

72
Q

AvMed

How many passengers seats per one M2 kit?

A

100

73
Q

AvMed

Paperwork to complete after opening M5 kit

A 
Incident form
Kit opened letter
Used on flight label
Sealed with red sealed
Record seal number on AML part 2
74
Q

AvMed

Treatment for Ashma

A

Advise to use their own medication
Ventolin- use spacer if they struggling to use the inhaler
If they struggle, use felt cup

75
Q

A320 exam

How to reset the CAUT botton

A

Pressing the CAUT botton

76
Q

787 exams

Where are survival pack on 787-900

A

1L
2L
3R
4R

77
Q

787 exam

WhereM5 on 787-900

A

2L

78
Q

787 exam

ELT - where?

A

1L

4R

79
Q

787 exam

Highest PA priority in the cabin

A

4*

Recurrent 2021 (1 decks)

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