CRM - Administration Flashcards

0
Q

What are the 6 general classes of risk?

A
Juridical
Economic
Legal
Physical
Political
Social
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1
Q

What is risk?

A

Uncertainty that might be positive or negative given a set of circumstances

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2
Q

What is risk management?

A

The process of managing uncertainty of exposures that affect an organizations assets and financial statements using identification, analysis, control, financing and administration

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3
Q

What are the 5 steps of the risk management process?

A
Identification 
Analysis
Control
Financing
Administration - implement & monitor
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4
Q

Discuss how risk administration supports the risk management program

A

Identify skills attributes and traits of risk mgr
Develop internal & external members if team
Using technology for communication
Developing & implementing risk mgmt policies and procedures
Addressing internal and external consulting services
Addressing ethics in risk mgmt
Addressing how risk mgmt can be effective in the organization culture

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5
Q

Discuss the demands and skill set required if an effective risk manager

A

Technical - 5 steps to RM process
Management - POLC - planning, organizing, leading, controlling
Personal, professional & technical, managerial

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6
Q

Discuss the value an effective risk mgr adds to an organization

A

Elevates the importance and support of risk mgmt
Supports mgmt decisions to achieve planning and budget
Reduce frequency and severity
Improves morale and productivity
Protects brand and reputation

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