Crisis Management Flashcards
Stress
a normal reaction to daily existence
eustress
Stress that presents the opportunity for personal growth and satisfaction
distress
Stress that leaves you feeling drained and irritable because it presents no opportunity for personal growth or is caused by troubles
homeostasis
Your mind and body register the event simultaneously and you respond by moving in a way that helps you regain your balance
General Adaptation Syndrome
is an outline of how a person responds to any stimuli which causes stress.
The Body’s Response
- Alarm Phase. “fight or flight response.”
- Resistance Phase. the body ready to deal with the perceived threat by adapting body systems.
- Exhaustion Phase. physical and psychological stores of energy are depleted
The Mind’s Response
- Alarm Phase: reacts with surprise and anxiety
- Resistance Phase: We can address the stressor productively and manage other aspects
- Exhaustion Phase: depleted your internal resources.
theory of cognitive appraisal.
assessment of past experiences and the meanings you have assigned to them
Critical stress
results from an incident that places demands on an officer that are above and beyond the normal call of duty.
chronic stress
experienced by law enforcement personnel is often cumulative over time and affects an individual physiologically and psychologically.
Burnout
When your reserves of adaptability and energy are totally depleted and despite a vacation, you find it difficult to return to work.
overload
Prior to suffering burnout
underload
occurring when little or no demands are made on the officer leading to boredom
Identify Warning Signs of Suicide
- Observable signs of depression.
- Taking unnecessary risks. Reckless and dangerous behavior
- Dramatic mood swings.
- Behavioral disturbances.
Typical Stages of Alcoholism among Police Officers
- On the job sobriety – complete their shift in sobriety. Their drinking is confined to off-duty hours.
- Self-control weakens – The officer begins to drink before their shift and perhaps on their meal break.
- The problem becomes visible – As the officer begins to drink more frequently on-duty, their ability to function and cope on the job diminishes.
Types of Mental Health Professionals
A Psychiatrist is a medical doctor whose emphasis is on treating mental health issues through medication. Some psychiatrists also do talk therapy.
A Psychologist is a doctoral level mental health professional who is trained in talk therapy, as well as in conducting evaluations and testing.
A Clinical Social Worker is a master’s level mental health professional whose training is in talk therapy.
Crisis
A crisis is an unexpected or arbitrary event so overwhelming that it temporarily destabilizes an otherwise healthy individual.
Crisis victims may experience
- loss of dignity
- loss of power
- loss of security
Crime Victim’s Compensation Program
Crime victims- awards are granted for medical expenses, lost earnings, burial expenses, counseling services, cost of repair or replacement of essential personal property, relocation expenses for victim and family, transportation expenses for court appearances
What is the Deadline for Filing?
Claims must be filed within one (1) year after occurrence or death.
Safe Horizon
- Safe Horizon is a not-for-profit corporation
- Safe Horizon’s goal is to offer a comprehensive array of services to all types of crime victims throughout the city
Safe Horizon Hotline
Provides crisis counseling, services, information and referrals for crime victims 24 hours a day.
Project SAFE
a home security program for senior citizens, provides emergency burglary repair, lock installation and lock exchange.
LifeNet
- LifeNet is a treatment referral program
- LifeNet personnel are accessible 24 hours a day, 7 days a week, and 365 days a year.
