Crew Terms

Question 1

A /C

Answer 1

Aircraft

Question 2

FWD

Answer 2

Forward part of the aircraft.

Question 3

Near the back of the aircraft?

Answer 3

AFT

Question 4

Passengers on the aircraft.

Answer 4

PAX

Question 5

PC

Answer 5

First class/Premium Cabin

Question 6

JC

Answer 6

Business Class

Question 7

WC/PY

Answer 7

PREMIUM ECONOMY CABIN

Question 8

Economy Class

Answer 8

YC

Question 9

Area in passenger cabin located closer to centre of cabin

Answer 9

INBOARD

Question 10

Area in passenger cabin located closest to exterior of cabin.

Answer 10

OUTBOARD

Question 11

The layout of the interior passenger accommodation

Answer 11

CONFIGURATION

Question 12

In Flight Entertainment. The entertainment system onboard which displays TV, movies, games and other features

Answer 12

IFE

Question 13

RHS

Answer 13

The right hand side of the aircraft when viewed from the tail to the nose.

Question 14

LHS

Answer 14

The left hand side of the aircraft when viewed from the tail to the nose.

Question 15

INOP

Answer 15

Inoperable. Not functioning or working.

Question 16

U/S

Answer 16

Unserviceable. Not functioning or working.

Question 17

TECH CREW

Answer 17

Pilots- Captain, First Officer and Second Officer

Question 18

OBM

Answer 18

On Board Manager
Management team onboard an aircraft

Question 19

CPM

Answer 19

Crew Performance Manager
Manager of aircrew who works on the ground

Question 20

CSM/FSD

Answer 20

Customer Service Manager
Overall Onboard Manager

Question 21

CSS/CS

Answer 21

Customer Service Supervisor
Onboard Manager in Premium Economy and Economy

Question 22

CBT

Answer 22

Computer Based Training
Interactive training conducted on a computer

Question 23

Estimated time of arrival

Answer 23

ETA

Question 24

ETD

Answer 24

Estimated time of departure.

Question 25

TOD

Answer 25

Top of Descent Start of Descent phase.

Question 26

PIL

Answer 26

Passenger Information List List of all passengers onboard the aircraft which shows their location and special requirements,

Question 27

BFA/CFA

Answer 27

Flight Attendant who has gone through specific training which allows them to work in the Business and First Premium

Question 28

FA/AC

Answer 28

Flight Attendant Flight Attendant who works in Economy and Premium Economy Cabins

Question 29

PDF

Answer 29

Performance Development Form Form completed onboard on Flight Attendants on their performance

Question 30

Map that shows seat locations, galleys, bathrooms and other areas of an aircraft

Answer 30

LOPA Location of Passenger Accommodation

Question 31

Department of company who maintains our cleanliness of cabin and washrooms

Answer 31

FLEET

Question 32

Team of International Crew Co-ordinators who help manage day to day needs of Cabin Crew teams

Answer 32

BOS Base Operational Support

Question 33

UPLINE

Answer 33

On Slip away from home port.

Question 34

OPS

Answer 34

Operations Operational team who manage crew compliment requirements and trip allocations

Question 35

ATC

Answer 35

Air Traffic Control Service provided on ground which direct aircraft on the ground and through airspace

Question 36

Digital interactive system on IPAD which includes seat map, passenger information, special requirements, crew compliment and forms

Answer 36

RED

Question 37

TUBS

Answer 37

Drawers Standard Units used onboard to stow items

Question 38

Containers used to store tubs and items

Answer 38

ATLAS BOX

Question 39

BODUM

Answer 39

Containers used to make and deliver tea and coffee from

Question 40

Plastic glassware delivered with beverages in Economy cabin

Answer 40

STYRENE

Question 41

Soft Drinks Mixture of cans of soft drinks

Answer 41

SPLITS

Question 42

Paper Towel

Answer 42

GALLEY ROLL

Question 43

A selection of items for comfort such as toothbrushes, socks, eyeshades, moisturisers and earplugs

Answer 43

AMENITIES

Question 44

Menu Select

Answer 44

Qantas offering of pre ordered meal from the menu

Question 45

Special Meals ordered for a variety of reasons including dietary and religious

Answer 45

SPML

Question 46

Slip

Answer 46

Time in port When you are upline i.e in the UK – this is referred to ‘slip time’.

Question 47

QAL

Answer 47

Qantas Airways Limited Legacy cabin crew are employed by QAL

Question 48

QCCA

Answer 48

Qantas Cabin Crew Australia Cabin Crew hired within the last 15 years are employed by a subsidiary called QCCA.