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Qantas > Crew Terms > Flashcards

Crew Terms Flashcards

1
Q

A /C

A

Aircraft

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2
Q

FWD

A

Forward part of the aircraft.

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3
Q

Near the back of the aircraft?

A

AFT

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4
Q

Passengers on the aircraft.

A

PAX

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5
Q

PC

A

First class/Premium Cabin

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6
Q

JC

A

Business Class

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7
Q

WC/PY

A

PREMIUM ECONOMY CABIN

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8
Q

Economy Class

A

YC

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9
Q

Area in passenger cabin located closer to centre of cabin

A

INBOARD

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10
Q

Area in passenger cabin located closest to exterior of cabin.

A

OUTBOARD

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11
Q

The layout of the interior passenger accommodation

A

CONFIGURATION

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12
Q

In Flight Entertainment. The entertainment system onboard which displays TV, movies, games and other features

A

IFE

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13
Q

RHS

A

The right hand side of the aircraft when viewed from the tail to the nose.

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14
Q

LHS

A

The left hand side of the aircraft when viewed from the tail to the nose.

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15
Q

INOP

A

Inoperable. Not functioning or working.

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16
Q

U/S

A

Unserviceable. Not functioning or working.

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17
Q

TECH CREW

A

Pilots- Captain, First Officer and Second Officer

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18
Q

OBM

A

On Board Manager
Management team onboard an aircraft

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19
Q

CPM

A

Crew Performance Manager
Manager of aircrew who works on the ground

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20
Q

CSM/FSD

A

Customer Service Manager
Overall Onboard Manager

21
Q

CSS/CS

A

Customer Service Supervisor
Onboard Manager in Premium Economy and Economy

22
Q

CBT

A

Computer Based Training
Interactive training conducted on a computer

23
Q

Estimated time of arrival

24
Q

ETD

A

Estimated time of departure.

25
Q

TOD

A

Top of Descent
Start of Descent phase.

26
Q

PIL

A

Passenger Information List

List of all passengers onboard the aircraft which shows their location and
special requirements,

27
Q

BFA/CFA

A

Flight Attendant who has gone through specific training which allows them to work in the Business and First Premium

28
Q

FA/AC

A

Flight Attendant

Flight Attendant who works in Economy and Premium Economy Cabins

29
Q

PDF

A

Performance Development Form

Form completed onboard on Flight Attendants on their performance

30
Q

Map that shows seat locations, galleys, bathrooms and other areas of an
aircraft

A

LOPA
Location of Passenger Accommodation

31
Q

Department of company who maintains our cleanliness of cabin and washrooms

32
Q

Team of International Crew
Co-ordinators who help manage day to day needs of Cabin Crew teams

A

BOS
Base Operational
Support

33
Q

UPLINE

A

On Slip away from home port.

34
Q

OPS

A

Operations
Operational team who manage crew compliment requirements and trip
allocations

35
Q

ATC

A

Air Traffic Control
Service provided on ground which direct aircraft on the ground and through airspace

36
Q

Digital interactive system on IPAD which includes seat map, passenger
information, special requirements, crew compliment and forms

37
Q

TUBS

A

Drawers
Standard Units used onboard to stow items

38
Q

Containers used to store tubs and items

39
Q

BODUM

A

Containers used to make and deliver tea and coffee from

40
Q

Plastic glassware delivered with beverages in Economy cabin

41
Q

Soft Drinks
Mixture of cans of soft drinks

42
Q

Paper Towel

A

GALLEY ROLL

43
Q

A selection of items for comfort such as toothbrushes, socks, eyeshades,
moisturisers and earplugs

44
Q

Menu Select

A

Qantas offering of pre ordered meal from the menu

45
Q

Special Meals ordered for a variety of reasons including dietary and religious

46
Q

Slip

A

Time in port
When you are upline i.e in the UK – this is referred to ‘slip time’.

47
Q

QAL

A

Qantas Airways Limited

Legacy cabin crew are employed by QAL

48
Q

QCCA

A

Qantas Cabin Crew Australia
Cabin Crew hired within the last 15 years are employed by a subsidiary called QCCA.

Qantas (2 decks)

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