Crew Resource management Flashcards
1
Q
Crew resource management is?
A
Behavioral approach to reducing human error in high-risk activities
2
Q
Who and when was CRM developed
A
1979
NASA
3
Q
What are Gordon Dupont dirty dozen human risk factors.
A
Lack of communication Complacency Lack of knowledge Distraction Lack of teamwork Fatigue Lack of resources Stress Lack of assertiveness Pressure Lack of awareness Norms
4
Q
CRM is an error management model that includes what 3 activities?
A
Avoidance
Entrapment
Mitigating consequences
5
Q
6 points that serve CRM in the fire service well, are?
A
Communication skills Teamwork Task allocation Critical decision making Situational awareness Debriefing
6
Q
What is the first link of errors that leads to calamity
A
Loss of situational awareness
7
Q
Whonis the best person to lead change in the fire service
A
The captain
8
Q
CRM promotes what?
A
Teamwork for the common good.
