Cram Cards Flashcards
A chart that illustrates a process by stringing together a series of boxes to indicate activities is known as:
A flow chart
A computer search that uses AND, OR, and NOT statements to frame the relationship between words and/or phrases is known as:
A Boolean search
a document tht is written as an attempt to persuade the reader(s) to embrace a product, service or idea is known as:
A proposal
A document written to convince a reader to adopt a certain point of view and/or purse a given lline of action is an example of:
persuasion
A fact or concept that is considered to be ‘factual, nonjudgemental information’ that can easily be accessed from many sources need not be documented. This is because it is considered to be: (one of the following)
- Banal information
- Stipulated information
- extraneous information
- Common knowledge
Banal (means commonplace information)
A formal written communication is usually addressing only a single point written from a member of an organization to someone outside of that organization is known as:
A letter
A job applicant whose career features some gaps in emplyement would be best served to submit a resume that follows which style?
Functional Format
A job candidate who wishes to hi-light employements but still provide limited information on his/her educational background would be well served to submit a resume that features which format?
A Combined Format
A __ is a preview of contents of a formal report written to a recipient outside of the writer’s organization.
Letter of Transmittal
A major consideration for technical writers who are writing for a cultural audience different from their own is that
The work will not be read in the same cultural context in which it was written.
A technical description is best described as: (one of the following)
- a verbal representation of something better illlustrated by a graphic
- an expanded definintion that emphasizes physical details
- an expanded definition that contains mathematical component(s)
- any description of any item discussed in a technical document
an expanded definintion that emphasizes physical details
A technical drawing that shows the relationship of each part of an object by expanding the spatial juxtaposition between parts is: (one of the following)
- an exterior view
- a cross section view
- an exploded view
- a cutaway view
An Exploded View
an abstract that includes all of the major points of the main docmuent is referred to as: (one of the following)
- a descriptive abstract
- a research abstract
- a technial abstract
- an informational abstract
A Descriptive Abstract
An encapsulated, usually single page, summation of a formal report written to provide decision makers with an overview of the longer version is known as: (one of the following)
- an introduction
- an executive summary
- an abstraact
- a prolog
An executive summary
an informal report that presents objective, detailed descriptions of problems for the reader’s comparisions and evaluations is known as:
- a recommendaiton report
- a problem analysis
- a progess report
- an evaluation
A problem analysis
An information source that is published at regular intervals is known as a:
- periodical
- magazine
- professional journal
- professional abstract
Periodical
Good news stated immediatly is an important characteristic of:
- a negatice buisness letter
- a neutral buisness letter
- any buisness letter
- a positive buisness letter
A positive business letter
Of the following, which is considered to be the least formal of all written communications?
- A letter
- a memo
- an email
- a report
An email
process descriptions provide:
- a sequence of steps presented ina manner that allows the reader to preform that sequence of steps
- a sequence of steps presented in shich a manner that the reader understands that sequence of steps
- standard opperating procedures for writing technical manuals
- a sequence of steps presented in such a manner that the reader could illustrate those steps
A sequence of steps presented in such a manner that the reader understands that sequence of steps
Standard information that is applicable to more than one report or circumstance is known as:
- boilerplate
- armorplate
- interchangeable data
- commonality data
Commonality Data
Technical authors are most frequently writing for readers who:
- tend to only scan the document in question
- are as equally informed about the topic as the writer
- are less informed about the topic than the writer
- are skeptical of the information being presented by the writer.
Are less informed about the topic than the writer
Technical docmuents are organized into:
- a begining, middle, and an end
- an introduciton, an explenation, and a summary
- an abstract, a body, and a conclusion
- a table of contents, a report, and an index
An abstract, a body, and a conclusion
Technical writers should avoid the use of the blue color 10% RS in their documents because:
- the color blue invokes negative emotions in many people
- studies have shown that about 10% of the female populaiton experience some degree of blue color blindness
- blue blends too easily with black, thus, its use does not justify the use of this color over the use of black only
- blue colors do not reporduce well on photocopying equipment
Blue colors do not reproduce well on photocopying equipment.
Technical writing is defined as:
- all written communicaitons done on the job
- all writings of scientific nature
- all written communcations designed to inform rather than entertain
- any written communicaiton that is clear, consise, and brief
Any written communication that is clear, concise, and brief
The feature of technical writing that allows the writer to express his or her attitude is known as:
- tone
- style
- format
- character
Tone
The most frequently read section of a formal proposal is the:
- technical section
- managerial section
- cost section
- executive summary
Executive Summary
The primary role of white space in page design is to:
- draw reader’s attention to docment pages
- give visual balanace to docmuent pages
- Clearly seperate text from graphics
- make individual lines of text easier to read
Clearly separate text from graphics
The technical writer should always bear in mind that he/she:
- should maintain personal integrity by writting in amanner which suits his/her own needs
- always write for the needs of the reader rather than his/her own needs
- should seek to combine the needs of the reader with the whishes of the writer
Always write for the needs of the reader than his/her own needs
The use of columns within a text document is a writer’s device to:
- make a short document appear longer and more important
- deal with odd sized paper
- make their document stand out from others written on the same topic
- keep the interest of the reader by breaking up long and intimidating appearing lines.
Keep the interest of the reader by breaking up long and intimidating appearing lines
Two main clauses connected by conjunctions defines a _____ sentence:
- complex
- single
- compound
- compound-complex
Compound
When a technical writer groups lists of items into catagories, the process is known as:
- classification
- difision
- catagorization
- grouping
Grouping
When a writer compares two or more subjects, he/she is:
- emphasizing the difference between or among the subjects in question
- offering judgements on the subjects in quesion
- ephasizing similarities between the subjects in quesiton
- using allegory to define the subjects in question
Emphasizing the difference between or among the subjects in question
When borrowing graphics from a federal docment, it is usually:
- necessary to contact the Library of Congress to obtain written permission to use the graphic
- necessary to contact the specific federal agency that published the document to obtain written permission to use the graphic
- not necessary to seek permisison to borrow graphics from a federal document, as very few of them are copywrighted
- necessary to get written permisison to borrow the graphic from the writer’s congressperson.
Not necessary to seek permission to borrow graphics from a federal document, as very few of them are copyrighted
When writing a long docmuent, the author must be aware that many readers will not carefully read the entire instrument. A good way to increase the effictiveness of the docment is to:
- include a brief summary
- write different parts to meet the needs of different readers
- write in a compelling style that captures the interest of all readers
- avoid writing longer docmuents
Write different parts to meet the needs of different readers
When writing a neutral letter, the author must realize that:
- it will be of less interest to the reader; thus, the style canb e more relaxed than positive or negative letters.
- the letter will probably be scanned rather than read
- since the neutral letters do not carry the impact of either a positive or negative letter, they must be short
- because the reader generally has no direct personal interest in the letter, the author must be absolutely clear as to the purpose of the communication
The letter will probably be scanned rather than read
When writing instructions, it is very important that the writer do which of the following?
- know exactly for whom the instructions are being written
- make extensive use of graphics and illustraitons
- provide multi-lingual safety warnings
- write for the least skilled reader who might possibly attempt the task.
Know exactly for whom the instructions are being written
When writing process descriptions, it is especially important that the writer:
- be as brief as possible
- be completely comprehensive
- understands and meets the needs of his/her particular readership
- write in the most non-technical manner possible
Be as brief as possible
Which of the following font styles would you consider to be the most appropriate for a formal report?
- Baskerville Old Face
- Algerian
- Ariel
- Book Antiqua
Ariel
Writers should try to avoid using bar charts to show data that are
- illustrated by bars of nearly equal length
- illustrated by bars that are noticeably different lengths
- illustrated by bars of greatly different lengths
- Both A & C
Illustrated by bars of nearly equal length
Writing an outline allwos the technical writer to:
- refine the wording of critical points
- decide upon a personal style
- organize critical points in preperation for writing the draft
- do both A & C
Organize critical points in preparation for writing the draft
