CQIB 2 Flashcards
Matthew states “Everyone at work must use reusable Keep Cups. It doesn’t matter if anyone is worried these cups may spread germs. It is our duty to do the right thing to save the environment”.
This is an example of which approach to answering an ethical issue?
a. Deontology
b. Consequentialism
c. Character-based
d. Virtue
a. Deontology
Ethics is based on values. In order to respond to “What should I do?”, it is important for you to personally consider which one of the following?
a. What does society expect me to value?
b. What do I value in the way I live my life?
c. What are the values of the people around me?
d. How does this fit with my family, cultural norms, religious beliefs or traditions?
b. What do I value in the way I live my life?
If using virtue ethics to make an ethical decision, you are:
a) refusing to use people as a “means to an end”.
b) applying an absolute value approach to your actions.
c) moving towards being the best version of yourself possible.
d) required to be true to yourself when making ethical decisions and identify what it would be like if we lived up to our own standards.
a. (a) and (b)
b. (b) and (c)
c. (c) and (d)
d. (a), (c), and (d)
c. (c) and (d)
What is the decision-making process of expediency?
a. To make an easy decision, but not necessarily the best possible decision
b. To conclude that the best solution is to make no decision
c. Correctly frame the problem in order to make the right decision
d. To make a slow, deliberate decision over a fast, intuitive decision
a. To make an easy decision, but not necessarily the best possible decision
The Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry (2017-2019) was established to investigate the conduct of financial services entities. In his final report Commissioner Hayne outlined six key underlying principles to inform the conduct of the financial services industry. These six key principles include:
a. Obey the law, Act truthfully, Deliver service with reasonable care and skill
b. Provide services that are fit for purpose, Do not mislead or deceive, Act fairly.
c. Obey the law. Maintain strong profit, Provide quality service, Charge fees for service
d. When acting for another, act in the best interests of that other, be honest, be truthful
b. Provide services that are fit for purpose, Do not mislead or deceive, Act fairly.
In a team meeting regarding a recent complaint from a customer, Grayson suggests waiting until the complaint goes through an external dispute resolution body, as it may not even get that far. Grayson is using which of the following influences to ethical decision making:
a. Framing
b. Fast and Slow Thinking
c. Not Thinking
d. Do nothing
d. Do nothing
When recording all information about a particular ethical dilemma, it’s essential know the issues you are facing by looking at the facts and having a clear understanding of who the various stakeholders are.”
What step of the five-step ethical decision model is this statement referring to?
a. Step One - Recognise & Define
b. Step Two - Potential Actions
c. Step Three - Discuss with Others
d. Step Four - Implementation
a. Step One - Recognise & Define
The concept of Corporate Social Responsibility (CSR) is generally understood to mean that corporations have a degree of responsibility not only for the economic consequences of their activities, but also for the social and environmental implications. Which of the following is CSR not responsible for:
a. Conducting business in an ethical way, in the interests of the wider community.
b. A willingness to do more than just meet regulatory requirements.
c. Balancing shareholder interests against the interests of the wider community.
d. Ensuring the RBA meets it’s inflation target.
d. Ensuring the RBA meets it’s inflation target.
A profession is a disciplined group of individuals who adhere to ethical standards. Professionals are best described as someone who:
a. positions themselves as possessing special knowledge and skills in a widely recognised body of learning derived from research, education and training at a high level, and is recognised by the public as such.
b. uphold the principles, laws, ethics and conventions of a profession as a way of practice.
c. are governed by codes of ethics, and profess commitment to competence, integrity and morality, altruism, the promotion of the public good within their expert domain, are accountable to those served and to society
d. listen to their customers, act accordingly, do the right thing.
c. are governed by codes of ethics, and profess commitment to competence, integrity and morality, altruism, the promotion of the public good within their expert domain, are accountable to those served and to society
Is a machine-learning algorithm morally responsible for the decisions that it makes?
a. Yes, because the effects of its decisions are morally important
b. No, because it is not a moral agent who can distinguish between right and wrong
c. Yes, because it intentionally brought about the consequences of the decision
d. No, because its decision-making process is based on subjective historical data
b. No, because it is not a moral agent who can distinguish between right and wrong
When applying Step Two – Potential Actions of the ethical decision model you must ask yourself which of the following questions?
a) Are there any legal, regulatory or policy positions relating to this issue?
b) Is there anything I would do differently if faced with a similar situation in the future?
c) Are there precedents or similar situations that you can learn from?
d) How does your self-interest impact your decision making?
a. (b) only
b. (a) & (b)
c. (a) & (c)
d. (a), (c) & (d)
c. (a) & (c)
Sue states after getting off a call “I just feel that customer is going to lodge a complaint against me. I’m going to send an email to my manager outlining the situation”.
Sue is using which decision-making approach?
a. Intuition
b. Deontology
c. Group thinking
d. Consequentialism
a. Intuition
A bank’s ‘liquidity’ can be best described as its ability to do which of the following?
a. Manage risk and withstand losses without becoming insolvent
b. Meet all anticipated expenses using cash, or assets that can be easily converted to cash
c. Comply with long-term obligations and continue operations into the foreseeable future
d. Generate earning compared to its expenses and other relevant costs over a specific period
b. Meet all anticipated expenses using cash, or assets that can be easily converted to cash
Which of the following is traded in the commodities market?
A. Currency
B. Electricity
C. Corporate bonds
D. Forward rate agreements
B. Electricity
The Australian government announces a $2.0 billion investment in infrastructure for alternative energy. This large-scale investment will impact on banking operations and investment decisions.
The decision is an example of which of the following?
A. Fiscal Policy
B. External Policy
C. Monetary Policy
D. Regulation impact
A. Fiscal Policy
The primary purpose of Australia’s monetary policy is to
A. maintain full employment
B. Influence the spending pattern of households
C. Control Revenue sources such as borrowing funds
D. Manage inflation and preserve the value of money
D. Manage inflation and preserve the value of money
Which of the following non-authorised deposit-taking institutions would chiefly provide borrowing and lending services to government agencies and large business?
A. Finance company
B. Securitisation vehicle
C. Cash Management Trust
D. Money Market Corporation
D. Money Market Corporation
The main purpose of financial intermediation is to
A. facilitate and co-ordinate the payment of interest to savers on funds deposited
B. lend funds to borrowers and therefore take on risk of non-payment of loans
C. Store saver’s deposits for safe-keeping and ensure savers can access their funds when required
D. pool the funds deposited by savers to provide loans to borrowers or investor to generate alternative income
D. pool the funds deposited by savers to provide loans to borrowers or investor to generate alternative income
World Water Corporation issues new shares direct to the public to fund capital works
This is an example of which market?
A. Primary Market
B. Secondary Market
C. Exchange-traded market
D. Over the counter market
A. Primary Market
What is the main threat posed to a bank’s profitability arising from new technologies of bitcoin and blockchain?
A. The use of artificial intelligence in both vehicles means there is less of a role for human traders
B. Both technologies rely on the honesty and ethics of it’s users, so banks no longer have an oversight or centralised role
C. They both use peer to peer technology meaning no-third party central authority is required to process payments or reconciliations
D. The amount of customer data collected by both technologies means they will soon overtake the role of traditional banks and central authorities
C. They both use peer to peer technology meaning no-third party central authority is required to process payments or reconciliations
Which of the following would be considered a ‘macroeconomic’ indicator?
A. Barriers to entry
B. Marginal tax rates
C. Gross domestic product
D. Market concentration index
C. Gross domestic product
The liquidity coverage ratio (LCR) requires Australian ADI’s to hold sufficient liquid assets to meet
A. 30 day net cash outflows
B. 60 day net cash outflows
C. 90 day net cash outflows
D. 120 day net cash outflows
A. 30 day net cash outflows
The Reserve Bank of Australia is responsible for:
a. operating the national payments system
b. implementing the National Credit Code (NCC)
c. regulating financial advice provided to retail clients
d. ensuing that financial institutions remain financially sound
a. operating the national payments system
Which regulators are part of the Council of Financial Regulators?
a) Reserve Bank of Australia
b) Australian Competition and Consumer Commission
c) Australian Transaction Reports and Analysis Centre
d) Australian Prudential Regulation Authority
a. (b) & (c)
b. (a) & (d)
c. (c) & (d)
d. (a), (c) & (d)
b. (a) & (d)