CPO General III Flashcards
Name the Cooper color codes (4)
Code White
Code Yellow
Code Orange
Code Red:
An Unaware Mindset is Code____
Code White
A mindful mindset towards POSSIBLE threats is Code____
Code Yellow
What you thought was going to happen… has happened! Take immediate action!
Code Red
Ideal CPO mindset at all times.
Code Yellow
Aware mindset towards SPECIFIC threats
Code Orange
These are skills that are used in everyday life to communicate and interact with other people.
Interpersonal Skills
As a CPO, name 5 types of individuals it is important to get along with.
Principal Team 3rd Parties Waiters/Venue Staff Drivers
Search for a “________” when dealing with clients and principals.
Happy Medium
Give an example of a Client and a principal
Universal Rcords
Justin Bieber
When you say “No” to a principal for their own security, it is vital to______
Give the reason.
How can a lack of interpersonal skills and lack of integrity jeopardize an operation ?
If 3rd parties andlocal staff, don’t like you. They would like to see you fail or make a fool out of yourself.
Local staff can be useful because____
- they are an extra set of eyes and ears in case of an incident
Give 5 Interpersonal Skills
Polite, Confident
Good verbal and non verbal communication
Listening skills
Integrity, Patience, Respect, Negotiation