CPCU 520 ch 1 - review notes Flashcards

1
Q

Property Casualty Insurance Classifications

A

Legal form of ownership
Place of incorporation
Licensing status
Insurance distribution systems and channels

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Proprietary insurers

A

Stock insurers, Lloyds, insurance exchanges
Most prevalent type of proprietary insurer in US=stock insurers
Formed for purpose of earning profit for its owners

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Cooperative insurers

A

Owned by policyholders, formed to provide ins protection to policyholders at minimum cost

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Cooperative insurer types

A

Mutal Insurers (largest), reciprocal insurance exchanges, fraternal organizations, other cooperatives

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Attorney in fact

A

manager of reciprocal exchange

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Captive insurer/formalized self insurance purpose

A

Fund the losses of their owners

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Cooperative insurers

A

Captive insurers, risk retention groups, purchasing groups

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Only unincorporated insurers permitted in most states

A

Reciprocal insurance exchanges

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Distribution systems used by most insureres

A

Independent agency/brokerage marketing
Direct writer
Exclusive agency

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Common distribution channels

A
Internet
 call centers
direct response
group marketing
financial institutions
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Five major goals of insurers

A
Earn a profit
Meet customer needs
Comply w/ legal requirements
Diversify risk
Fulfill duty to society
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Internal constraints in achieving insurer’s major goals

A
Efficiency
Expertise
Size
Financial resources
Other--lack of name recognition/poor reputation
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

External constraints in achieving insurer’s major goals

A
Regulation
Rating agencies
Public opinion
Competition
Economic conditions
Insurance marketing/distribution
Other - catastrophes/disregard for law & order/legal changes affecting liability claims
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Rating agencies

A

AM Best, Standard & Poor’s, Moody’s

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

measures of insurer profitability based on premium consider:

A

Premium growth issues and the rate of growth sustained over time

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Ratios used to measure insurer’s underwriting performance

A

Loss ratio, expense ratio, combined ratio (trade basis)

17
Q

Specific measures of insurer’s operational performance

A

Investment income ratio, overall operating ratio, return on equity

18
Q

Measures of customer satisfaction

A
retention ratio (policy count, premium volume, both)
lapse ratio (number of policies lapsed/number of policies written @ beginning of period
19
Q

Core functions of typical insurer

A

Marketing/distribution
Underwriting
Claims

20
Q

Supporting functions of typical insurer

A
Risk control
Premium auditing
Actualrial
reinsurance
Information technology
21
Q

Other common functional areas of typical insurer

A
Investments
Accounting/finance
Customer service
Legal/compliance
HR
Special investigation unit
22
Q

Reciprocal exchange (interinsurance exchange)

A

Owned by policyholders, unincorporated assoc, purpose of providing insurance to members/subscribers and managed by attorney in fact. Members share profits in same amounts of insurance purchased

23
Q

FAIR plans

A

Pool through which private insurers address need for prop insurance on urban proprties, esp those susceptible to loss by riot/civil commotion

24
Q

Residual market

A

Make insurance available thru shared risk to thsoe who cannot obtain covg in admitted mkt

25
Surplus lines broker
Places business w/ insurers not lic in state in which transaction occurs, but permitted to write ins b/c covg not available thru std mkts
26
Independent agy/brokerage system
Producers are indpendent contractors, sell ins as reps of several unrelated insurers
27
Direct writer system
agents are direct employees of insurer
28
Exclusive agy mkt system
Agents sell ins exclusively for 1 insurer or assoc group of insurers
29
UW guidelines/UW guide
communicates underwriting policy/specifies attributes of acct insurer is willing to insure