CPC Tenets

Question 1

Tenet 1.0

Answer 1

Confidentiality

Question 2

1.1

Answer 2

Share on an “as needed” basis

Question 3

1.2

Answer 3

Files and Data Secure

Question 4

1.3

Answer 4

Inform consumers or mandated disclosure

Question 5

Tenet 2.0

Answer 5

Professionalism

Question 6

2.1

Answer 6

No discrimination

Question 7

2.2

Answer 7

Assess consumer needs: Before and During

Question 8

2.3

Answer 8

Render message faithfully:

• content and spirit
• language understood
• correct errors

Question 9

Tenet 3.0

Answer 9

Conduct

Question 10

3.1

Answer 10

Consult with appropriate people

Question 11

3.2

Answer 11

Decline assignments when not competent:

• physical
• mental
• emotional

Question 12

3.3

Answer 12

Avoid dual or conflicting roles

Question 13

3.4

Answer 13

Comply with established workplace codes of conduct

• notify personnel
• seek resolution

Question 14

3.5

Answer 14

Unobtrusive manner and dress

Question 15

3.6

Answer 15

No mind altering drugs

Question 16

3.7

Answer 16

Disclose actual or perceived conflicts of interests

Question 17

3.8

Answer 17

Avoid conflicts of interest

Question 18

3.9

Answer 18

Refrain from using confidential information for personal, monetary, or professional gain

Question 19

3.10

Answer 19

Refrain from using confidential interpreted information for the benefit of personal or professional afflictions or entities

Question 20

Tenet 4.0

Answer 20

Respect for Consumers

Question 21

4.1

Answer 21

Language preferences

Question 22

4.2

Answer 22

Have professional demeanor

Question 23

4.3

Answer 23

Consent of consumers for interns

Question 24

4.4

Answer 24

Facilitate communication access and equality, support full interaction and independence of consumers

Question 25

Tenet 5.0

Answer 25

Respect for colleagues

Question 26

5.1

Answer 26

Maintain civility

Question 27

5.2

Answer 27

work cooperatively with team:

• consult before assignment
• provide assistance
• monitor accuracy of message

Question 28

5.3

Answer 28

Approach colleagues privately for breeches:

- file formal grievance if unsuccessful of habitual breeches

Question 29

5.4

Answer 29

Assist and encourage:

• share information
• serve as mentors

Question 30

5.5

Answer 30

Consent of colleagues before bringing an intern

Question 31

Tenet 6.0

Answer 31

Business practices

Question 32

6.1

Answer 32

Accurately represent qualifications

Question 33

6.2

Answer 33

Honor professional commitments

Question 34

6.3

Answer 34

Promote conditions conductive to effective communication

Question 35

6.4

Answer 35

Inform all parties if late or unable to fulfill assignment

Question 36

6.5

Answer 36

Decline or discontinue if unsafe, unhealthy assignment

Question 37

6.6

Answer 37

Refrain from harassment

Question 38

6.7

Answer 38

Render pro bono services fairly

Question 39

6.8

Answer 39

Charge fair and reasonable fees

Question 40

Tenet 7.0

Answer 40

Professional Development

Question 41

7.1

Answer 41

Increase knowledge and skills:

• higher education
• workshops
• mentoring
• community events
• independent studies

Question 42

7.2

Answer 42

Know new laws, policies and regulations