CPC Tenets Flashcards
Tenet 1.0
Confidentiality
1.1
Share on an “as needed” basis
1.2
Files and Data Secure
1.3
Inform consumers or mandated disclosure
Tenet 2.0
Professionalism
2.1
No discrimination
2.2
Assess consumer needs: Before and During
2.3
Render message faithfully:
- content and spirit
- language understood
- correct errors
Tenet 3.0
Conduct
3.1
Consult with appropriate people
3.2
Decline assignments when not competent:
- physical
- mental
- emotional
3.3
Avoid dual or conflicting roles
3.4
Comply with established workplace codes of conduct
- notify personnel
- seek resolution
3.5
Unobtrusive manner and dress
3.6
No mind altering drugs
3.7
Disclose actual or perceived conflicts of interests
3.8
Avoid conflicts of interest
3.9
Refrain from using confidential information for personal, monetary, or professional gain
3.10
Refrain from using confidential interpreted information for the benefit of personal or professional afflictions or entities
Tenet 4.0
Respect for Consumers
4.1
Language preferences
4.2
Have professional demeanor
4.3
Consent of consumers for interns
4.4
Facilitate communication access and equality, support full interaction and independence of consumers
Tenet 5.0
Respect for colleagues
5.1
Maintain civility
5.2
work cooperatively with team:
- consult before assignment
- provide assistance
- monitor accuracy of message
5.3
Approach colleagues privately for breeches:
- file formal grievance if unsuccessful of habitual breeches
5.4
Assist and encourage:
- share information
- serve as mentors
5.5
Consent of colleagues before bringing an intern
Tenet 6.0
Business practices
6.1
Accurately represent qualifications
6.2
Honor professional commitments
6.3
Promote conditions conductive to effective communication
6.4
Inform all parties if late or unable to fulfill assignment
6.5
Decline or discontinue if unsafe, unhealthy assignment
6.6
Refrain from harassment
6.7
Render pro bono services fairly
6.8
Charge fair and reasonable fees
Tenet 7.0
Professional Development
7.1
Increase knowledge and skills:
- higher education
- workshops
- mentoring
- community events
- independent studies
7.2
Know new laws, policies and regulations
