CPC Midterms 1

Question 1

came from the Latin word “ comunicare ”, meaning, to share or to make common is the exchange of ideas from one person to another.

Answer 1

Communication

Question 2

an exchange of facts, ideas, opinions, or emotions by two or more persons – Newman and Summer

Answer 2

Communication

Question 3

The exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior.

Answer 3

Communication

Question 4

Components of Communication

Answer 4

Have an objective
Consider your audience
Be Clear
Check for understanding

Question 5

Is the type of communication we use when we talk to or communicate with ourselves.

Answer 5

Intrapersonal Communication

Question 6

Is the type of communication we do when we talk with another person or a group of people.
It involves both verbal and non-verbal communication channels

Answer 6

Interpersonal Communication

Question 7

occurs when two people communicate face to face.

Answer 7

Dyadic Communication

Question 8

occurs when three or more individuals, connected with mutual objectives, purpose, or identity, are communicating.

Answer 8

Small Group Communication

Question 9

is the type of communication that occurs when a person delivers a speech in a public setting.

Answer 9

Public Communication

Question 10

Three reasons why a speaker would deliver a speech in public:

Answer 10

✓ To entertain
✓ To inform
✓ To persuade

Question 11

also called the “one is to many” type of communication. It uses the media as its medium to communicate to mass audience.

Answer 11

Mass Communication

Question 12

includes oral (spoken) and written communication.

Answer 12

Verbal Communication

Question 13

Types of Verbal Communication

Answer 13

Emotive
Evasive
Jargon
Argot
Abstract
Overly Abstract

Question 14

• refers to a wide array of behaviors by which we communicate messages without the use of the voice. – McDermott (2008).

Answer 14

Non-verbal Communication

Question 15

Five non-verbal behaviors/ elements

Answer 15

Vocalics
Proxemics
Chronemics
Artifacts
Movement

Question 16

Principles of Communication

Answer 16

• Completeness
• Conciseness
• Consideration
• Concreteness
• Clarity
• Correctness
• Courtesy

Question 17

Defined philosophically, would mean the right behavior that a person demonstrates in a given situation

Answer 17

Ethics

Question 18

Refers to how a person’s values influence the conduct of his interaction with another person or a group of people. Maintaining patience in weighing speaking and listening duri ng an interaction; Evaluating how much criticism or praise to give a person; and applying appropriate emotional appeal are important things to consider.

Answer 18

Communication Ethics

Question 19

10 Basics of Ethical Communication

Answer 19

1. Seek to “elicit the best” in communications and interactions with other group members.
2. Listen when others speak.
3. Speak non - judgmentally.
4. Speak from your own experience and perspective, expressing your own thoughts, needs, and feelings.
5. Seek to understand others (rather than to be “right” or “more ethical than thou”).
6. Avoid speaking for others.
7. Manage your own personal boundaries: share only what you are comfortable sharing.
8. Respect the personal boundaries of others.
9. Avoid interrupting and side conversations.
10. Make sure that everyone has time to speak, that all members have relatively equal “air time” if they want it.

Question 20

Key Principles of Ethical Communication

Answer 20

1. Honesty
2. Openness to Others Views
3. Commitment
4. Consensus Building

Question 21

the process of one-way communication, whereby a sender transmits a message and a receiver absorbs it.

Answer 21

Linear Communication

Question 22

Components of Linear Communication

Answer 22

Sender
Encoding
Decoding
Message
Channel
Receiver
Noise

Question 23

describes communication as a process in which participants alternate positions as sender and receiver and generate meaning by sending messages and receiving feedback within physical and psychological contexts

Answer 23

Interactional Communication

Question 24

Components of Interactive Model

Answer 24

Encoder-Source-Decoder
Message
Feedback
Field of Experience

Question 25

a two-way process that acknowledges the active participation of both the sender and receiver in constructing meaning.

Answer 25

Transactional Communication

Question 26

Factors affecting transactional Model

Answer 26

Social Context
Cultural Context
Relational Context

Question 27

is the world wide movement toward economic, financial, trade, and communications integration

Answer 27

Globalization

Question 28

defined as the values, attitudes, and ways of doing things that a person brings with him from the particular place where he was brought up as a child.

Answer 28

Cultural Identity

Question 29

how one’s membership to a particular race affects how one interacts with co-workers of
different races.

Answer 29

Racial Identity

Question 30

How a person from a different culture interact with one another

Answer 30

Ethnic Identity

Question 31

How different societies view the roles of men and women

Answer 31

Gender Identity

Question 32

Own unique personality traits and how he esteems himself

Answer 32

Individual Personalities

Question 33

Level of society

Answer 33

Social Class

Question 34

“Generation gap”

Answer 34

Age Identity

Question 35

Different roles of a person in his or her life

Answer 35

Role Identity

Question 36

Global Issues affecting Communication

Answer 36

1. The Issue of Face-to-Face Communication
2. The Issue on social Network
3. The Issue on Cultural Competent Workers