Course 5: Remote Monitoring & Management Flashcards
OvrC is an online platform that
A) Connects two or more remote networks
B) Tracks remotely connections into a network
C) Allows techs to manage networks remotely
D) Allows users to connect to a remote network
C) Allows techs to manage networks remotely
How do dealerships pay the cost of integrating OvrC?
A) Yearly Subscription
B) Individual user licenses
C) There is no cost
D) One-time license fee
C) There is no cost
What equipment do you need to manage an entire network with OvrC?
A) An OvrC Pro router or hub
B) An OvrC-enabled Switch or AP
C) Any managed router or switch
D) Any managed switch or AP
A) An OvrC Pro router or hub
Which statement best describes OvrC Pro?
A) OvrC Pro lets customers manage their own networks
B) OvrC Pro lets techs manage devices without a UI
C) OvrC Pro lets customers manage a single device
D) OvrC Pro lets techs manage an entire network
D) OvrC Pro lets techs manage an entire network
What can customers do with OvrC Home?
A) Access a managed device’s native UI
B) Reset devices and create WiFi profiles
C) Set up virtual local area networks
D) Save files and turn off network devices
B) Reset devices and create WiFi profiles
OvrC organizes accounts by:
A) Names, dates, and locations
B) Usernames and passwords
C) Customers and locations
D) Issues and connected devices
C) Customers and locations
Why shouldn’t you connect customer locations to your PCNA account?
A) Customers might gain access to your network
B) You’re not authorized to add customers to PCNA
C) Customers aren’t certified network administrators
D) Your PCNA account is meant for learning OvrC
D) Your PCNA account is meant for learning OvrC
What two components make up a good device name?
A) MAC address and tag number
B) Username and password
C) Date and IP address
D) Description and location
D) Description and location
Why is it important to name devices with a description and location?
A) To discourage the theft of network equipment
B) So techs will know the ports where devices connect
C) To prevent confusion with devices in other networks
D) So a specific device can be easily located in a list
D) So a specific device can be easily located in a list
What information should be kept on a device’s notes? Select all that apply
A) Dealership phone number B) Firmware Install dates C) Customer phone number D) Configuration changes E) Username and password F) Time zone settings
B, D, E
Creating groups in OvrC Allows you to organize _______
A) Customers into a single location
B) Products available in Inventory
C) Employees who work together
D) Network sites and locations
C) Employees who work together
Rebooting a device is a good place to start troubleshooting because it ________
A) Updates and backs up configurations
B) Saves power and increases speed
C) Restores connections and clears data
D) Restores files and protects equipment
C) Restores connections and clears data
How can a managed power unit help you remotely control an unmanaged device?
A) By creating a bridge between a device and the router
B) By protecting devices from excessive voltage
C) By letting you reboot and schedule device availability
D) By giving unmanaged devices access to the internet
C) By letting you reboot and schedule device availability
Power conditioning means:
A) Tripping a breaker in the event of a power spike
B) Powering on devices in a specific sequence
C) Compensating for the resistance caused by birds
D) Maintaining consistent voltage and AC frequency
D) Maintaining consistent voltage and AC frequency
How does a surge protector safeguard equipment during a power spike?
A) Sends notifications to OvrC about a power event
B) Cuts off all voltage before it reaches equipment
C) Limits the voltage that can reach equipment
D) Tells the managed power unit to disconnect
C) Limits the voltage that can reach equipment
