Course 1 Flashcards

1
Q

Agile

A

A project management approach in which project phases overlap and tasks are completed in iterations

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2
Q

Authority

A

Refers to one’s ability to make decisions for the project that impact the organization

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3
Q

Barrier

A

Something that can get in the way of project progress

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4
Q

Buzzword

A

A word or phrase that is popular for a period of time or in a particular industry

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5
Q

C-Suite

A

All the “chief” level officers in an organization

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6
Q

Change agent

A

A person from inside an organization who helps the organization transform by focusing on improving organizational effectiveness and development

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7
Q

Change Management

A

The process of delivering a completed project and getting people to adopt it

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8
Q

Classic Structure

A

An organizational structure with a traditional, top-down reporting hierarchy

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9
Q

Closing

A

The phase at the end of a project during which team members’ work is celebrated and how the project went is evaluated

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10
Q

Contract Work

A

Work done for a company by non-employees on a project-by-project basis

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11
Q

Corporate governance

A

The framework by which an organization achieves its goals and objectives

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12
Q

Cross-functional team

A

Team members who have different skill sets and may even work in different departments but are all working towards the successful completion of a project

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13
Q

Culture mapping

A

A tool that can illustrate a company’s culture and how the company’s values, norms, and employee behavior may be affected by change

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14
Q

Delegation

A

Assigning tasks to individuals or resources who can best complete the work

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15
Q

Deliverable

A

A specific task or outcome

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16
Q

DMAIC

A

A strategy for process improvement; refers to the five phases in the Lean Six Sigma approach: define, measure, analyze, improve, and control

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17
Q

Effective Communication

A

Refers to being transparent, upfront with plans and ideas, and making information available

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18
Q

Escalation paths

A

Refers to the courses for communicating risks to the right people at the right time

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19
Q

Executing

A

Completing the tasks necessary to achieve the project goals

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20
Q

Feedback mechanism

A

A tool that can capture input from stakeholders, such as a survey

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21
Q

Floating task

A

A task for which a change in its delivery would not affect the project’s overall success or impact its timeline

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22
Q

Flowchart

A

A tool that can visualize a project’s development process

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23
Q

Functional manager

A

The leader of a department in a functional (Classic) organization

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24
Q

Functional organizations

A

An organization divided into departments based on function; also called a Classic organization

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25
Q

Governance

A

The management framework within which decisions are made and accountability and responsibility are determined

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26
Q

Influencing without authority

A

Refers to a project manager’s ability to guide teammates to complete their assigned work without acting as their direct managers

27
Q

Initiation

A

The project phase that is the launchpad for the entire project; project goals, deliverables, resources, budget, and people are identified at this stage

28
Q

Internship

A

A short-term way to get hands-on experience in an industry

29
Q

Interpersonal skills

A

The behaviors used to interact with others; skills than can help one influence without authority, including communication, negotiation, conflict mediation, and understanding motivations

30
Q

Iterative

A

Refers to phases and tasks that overlap or happen at the same time that other tasks are being worked on

31
Q

Kanban

A

An Agile approach and a tool that provides visual feedback about the status of the work in progress through the use of Kanban boards or charts.

32
Q

Lean Six Sigma

A

A combination of two “parent” project management methodologies: Lean and Six Sigma; used for projects that have goals to save money, improve quality, and move through processes quickly

33
Q

Lean

A

A methodology in which the main principle is the removal of waste within an operation

34
Q

Linear

A

A project structure in which the previous phase or task has to be completed before the next can start

35
Q

Matrix structure

A

A hybrid organizational structure that is like a grid; includes direct higher-ups to report to, as well as stakeholders from other departments or programs

36
Q

Mission

A

Clarifies what the “what,” “who,” and “why” of the organization

37
Q

Organizational culture

A

Employees’ shared values and the organization’s values, mission, history, and so on; a company’s personality

38
Q

Organizational structure

A

The way a company or organization is arranged

39
Q

Ownership

A

When people feel like they are empowered to take responsibility for the successful completion of their tasks

40
Q

Planning

A

Making use of productivity tools and creating processes; creating and maintaining plans, timelines, schedules, and other forms of documentation to track project completion

41
Q

Program Manager

A

A project manager who manages multiple projects for specific products, teams, or programs

42
Q

Project

A

A unique endeavor which usually includes a set of unique deliverables; a series of tasks that need to be completed to reach a desired outcome

43
Q

Project governance

A

The framework for how project decisions are made

44
Q

Project life cycle

A

The basic structure for a project; consists of four different phases: initiate the project, make a plan, execute and complete tasks, and close the project

45
Q

Project management

A

The application of knowledge, skills, tools, and techniques to project activities to meet the project requirements

46
Q

Project management methodology

A

A set of guiding principles and processes for owning a project throughout its life cycle

47
Q

Project management office

A

An internal group at a company that defines and maintains project management standards across the organization

48
Q

Project manager

A

Individual who shepherds projects from start to finish and serves as a guide for their team, using their impeccable organizational and interpersonal skills every step of the way

49
Q

Project task

A

An activity that needs to be accomplished within a set period of time by the project manager, the project team, or the stakeholder

50
Q

Reporting chart

A

A diagram showing the relationships among people and groups within the organization and who each person or group reports to

51
Q

Resource availability

A

Knowing how to access the people, equipment, and budget needed for a project

52
Q

Resources

A

Anything needed to complete a project, such as people, equipment, software programs, vendors, and physical space or locations

53
Q

Retrospective

A

A workshop or meeting with the project team to note best practices and learn how to manage a project more effectively the next time

54
Q

Risk

A

A potential event which can occur and have an impact on a project

55
Q

Scrum

A

An Agile framework that focuses on developing complex projects through collaboration and an iterative process. Work is completed by small, cross-functional teams led by a Scrum Master and is divided into short Sprints with a set list of deliverables

56
Q

Six Sigma

A

A methodology used to reduce variations by ensuring that quality processes are followed every time

57
Q

Sprint

A

A phase in the Agile project management approach which has a defined duration with a set list of deliverables

58
Q

Stakeholder

A

People who are interested in and affected by the project’s completion and success

59
Q

Steering committees

A

A group that decides on the priorities of an organization and manages the general course of its operations

60
Q

Transferable skill

A

An ability that can be used in many different jobs and career paths

61
Q

Urgency

A

Getting team members to understand that the project is important and to identify what actions need to be taken to move the project along

62
Q

Values

A

Principles that describe how employees are expected to behave

63
Q

Waterfall

A

A project management methodology that refers to the sequential ordering of phases