COUNSELING MICRO SKILLS

Question 1

It encourage clients to talk and show that the counselor is interested in what’s being said.

Answer 1

ATTENDING BEHAVIOR

Question 2

It helps guide the counseling conversation and may assist in enriching the client’s story.

Answer 2

QUESTIONING

Question 3

Allows the counselor to confirm with the client that they are being heard correctly.

Answer 3

RESPONDING

Question 4

Used to bring out underlying feelings.

Answer 4

Noting and Reflecting

Question 5

Allows counselor to identify discrepancies and incongruities in the client’s or their own communication.

Answer 5

CLIENT OBSERVATION

Question 6

Assist clients to increase their self-awareness. Also, it can be used to highlight discrepancies that clients have previous been unaware of.

Answer 6

CONFRONTATION

Question 7

Direct client’s conversational flow into certain areas.

Answer 7

FOCUSING

Question 8

May facilitate change in the way a client chooses to think or act.

Answer 8

INFLUENCING

Question 9

Important and polite when speaking or listening to another person.

Answer 9

EYE CONTACT

Question 10

WHAT ARE THE TWO MAIN TYPES OF QUESTIONS USED IN COUNSELING?

Answer 10

OPEN AND CLOSED QUESTION

Question 11

A type of question that cannot be answered in a few words, they encourage client to speak and offer an opportunity for the counselor to gather information?

Answer 11

OPEN QUESTIONS

Question 12

Questions that begin with: what, why, could, how?

Answer 12

OPEN QUESTIONS

Question 13

A process of reflecting on your own skills, your professional strengths and limitations.

Answer 13

SELF EVALUATION

Question 14

Providing the client with the opportunity to review the counseling process can be tremendously beneficial for both counselor and client alike.

Answer 14

CLIENT FEEDBACK

Question 15

Enables counselor to come together and discuss individual cases, ethical dillemas and brainstorm intervention options. A process that can increase counselor accountability and improve the quality of service offered to clients.

Answer 15

PEER REVIEW

Question 16

Integral part of counseling practice. Counselor can enhance their skill and knowledge base, ensure responsible and ethical practice and monitor their self-care and professional competence.

Answer 16

PROFESSIONAL SUPERVISION

Question 17

A type of questions that cannot be answered with a minimal response. Questions begin with: is, are, or do

Answer 17

CLOSED QUESTIONS

Question 18

FIVE PROBLEM QUESTIONING TECHNIQUES

Answer 18

• BOMBARDMENT
• MULTIPLE QUESTIONS
• QUESTIONS AS STATEMENTS
• QUESTIONS AND CULTURAL DIFFERENCES
• WHY QUESTIONS

Question 19

This occurs when counselors get caught into a pattern of asking too many questions one after the other.

Answer 19

BOMBARDMENT

Question 20

This occurs when counselors ask several questions at once

Answer 20

MULTIPLE QUESTIONS

Question 21

This occurs when a counselor needs to be aware of any cultural influences that may make asking questions inappropriate for clients from a specific culture.

Answer 21

QUESTION AND CULTURAL DIFFERENCES

Question 22

When counselor ask many “WHY” questions

Answer 22

WHY QUESTIONS

Question 23

Also known as intentional listening, involve fully attending to the client, thus allowing them to explore their feelings and thoughts more completely.

Answer 23

ENCOURAGERS

Question 24

Useful to help clients organize their thinking

Answer 24

SUMMARIZING

Question 25

Active ways of communicating to the client that they have been listened to.

Answer 25

PARAPHRASING AND SUMMARISING

Question 26

The counselor chooses the most important details of what the client has just said and reflects them back to the client. Can be just a few words or one or two brief sentences.

Answer 26

PARAPHRASE

Question 27

A brief statements of longer excerpts from the counseling session.

Answer 27

SUMMARIES

Question 28

Similar to paraphrasing except this skill concentrates upon capturing the emotional tones and phrases.

Answer 28

REFLECTION OF FEELING

Question 29

Brings out clarification of feelings and emotions and allows the counselor to emphathise with how the client may be feeling and/or how the client was affected by the event.

Answer 29

REFLECTION OF FEELING

Question 30

FOUR DISCREPANCIES DURING THE COUNSELING PROCESS

Answer 30

* THOUGHTS AND FEELINGS * THOUGHTS AND ACTIONS * FEELING AND ACTIONS * COMBINATION OF THOUGHTS, FEELINGS AND ACTIONS

Question 31

This is kind of area a counselor can focus on the counseling session, it begins the counseling session by focusing on totally on the personal aspects of the clients; demographics, history and the reasons why counseling is sought, from the client.

Answer 31

INDIVIDUAL FOCUS

Question 32

Through this the client is encouraged to perceive their experience in a more positive fashion.

Answer 32

INTERPRETATION/ REFRAMING

Question 33

Providing the client with factual information that may assist them in some way

Answer 33

INFORMATION GIVING

Question 34

Encourage client to view life situations from an alternative frame of reference

Answer 34

INTERPRETATION/ REFRAMING

Question 35

Concerned with how the client reacts to the counselor, because this could be an indication of how the client develops in relation to other people.

Answer 35

MUTUALITY FOCUS

Question 36

Concerns siblings, parents, chilldren. Flexibility is required in the definition of “family” as it can have different meanings to different people.

Answer 36

FAMILY FOCUS

Question 37

Counselor may disclose information about themselves.

Answer 37

INTERVIEWER FOCUS

Question 38

The counselor understand how a client is influenced y the community, in which they grew up, but this cam extended to other issues such as gender,race, ethnicity, religion, socio-economic status to gain a greater understanding of the person the client is today.

Answer 38

CULTURAL/ENVIRONMENTAL/CONTEXT FOCUS

Question 39

As no problem isolated, the client will often speak of friends, colleagues, extended family members and other individuals that are somehow connected with the reason for the client seeking counseling.

Answer 39

OTHER FOCUS

Question 40

Attention is given to the reason why the client sought counseling

Answer 40

MAIN THEME OR PROBLEM FOCUS