Counseling and the Diagnostic Interview for the Speech Language Pathologist ( Chapter 2 ) Flashcards
How do we empower our clients?
- to give power, a greater sense of confidence, and self-esteem.
- By creating a non judgmental space for their normal human emotions
What is empathy and how do we do it?
- identification with the thoughts, feelings, and attitudes of the client .
- Listen to them
What does it mean to be present?
- Recognize emotion does not fix
- Being not always need doing
What is the locus of control?
- Internal locus of control
- External locus of control
Internal locus of control
choosing how they want to react – challenge
denotes a feeling that the events in the individual’s life are within his or her power or ability to manage.
External locus of control
crying
believe that the events in their lives happen to them and that people do things to them.
How should we give praise and feedback?
- Amplify strengths
- For every 1 negative have 3 positives essential
- Trust and insurance of critical feedback
- To feel encourage
Be familiar with the levels of listening?
- Level 1 Listening (internal Listening)
- Level 2 Listening (Focused Listening)
- Level 3 Listening (Global Listening)
- Level 3 Listening (Global Listening)
o”listening” with all your senses and being aware of shifts in the client’s posture and changes in energy and mood and tuning into what is not verbalized.
- Level 2 Listening (Focused Listening)
o”listening” to the meaning behind the client’s words and reflecting everything back to the client.
- Level 1 Listening (internal Listening)
olistening that is full of “mind chatter” and egotistical in nature interpreting what is spoken as being about oneself.
What is a word trap and how do you avoid those?
- commonly relied upon default phrases that limit possibility (e.g., “I should/you should”).
- Limiting phrases
- You could!!! Possibilities open internal to external
- Give choices !!
- Trap but —- deflating —– substitute and
- Cant —- don’t say it !!!
Be familiar with acknowledging versus complimenting.
-Compliment is nonspecific and focuses on what the individual did for you rather than on who the individual is “being” to you.
A true acknowledgement is spoken directly to the other person, is specific, and reflects a ton of admiration.
Reflecting and clarifying
- say what the client is saying “paraphrasing”
Summary probe
- an interview tool that is a tactful way to consolidate or steer the conversation back on track and also to gain clarification on the facts.
Clearing
allowing clients time to tell their story, feel sorry for themselves, and release their negative emotions.
Powerful questions
- open-ended, curious, introspective, and thought-provoking questions.
“what about that is important to you”
Meta-view
- an interviewing/coaching tool that enables the client to gain a perspective on his or her situation
- trip into the future or a helicopter view
Reframing
- a counseling tool that enables the client to redefine the problem into something positive.
Acknowledging
- to recognize as being valid or having force or power.
- highlight internal strengths
Using silence
- presence — connected
- absence
- honor the clients time to think by giving them silence
Post evaluation tool kit.
- Flow talk
- Highlight positive attributes and general strengths
- Clarify your role
- Hight light communication
- Collaborate with the family diagnosis
- Written recommendation
- Question and answer period
- One important take -away
- Flow talk
o Engaging in a moment of flow talk proves as a soothing and humane transition in an otherwise stressful situation. It is important for your professional interaction with your client and his or her family.
o casual conversation or “chit chat” that helps the clinician build a rapport with the client.
- Hight light communication
o features of communication that are found to be areas of strength for the client.
