Counseling and the Diagnostic Interview for the Speech Language Pathologist ( Chapter 2 )

Question 1

How do we empower our clients?

Answer 1

• to give power, a greater sense of confidence, and self-esteem.
• By creating a non judgmental space for their normal human emotions

Question 2

What is empathy and how do we do it?

Answer 2

• identification with the thoughts, feelings, and attitudes of the client .
• Listen to them

Question 3

What does it mean to be present?

Answer 3

• Recognize emotion does not fix

- Being not always need doing

Question 4

What is the locus of control?

Answer 4

• Internal locus of control

- External locus of control

Question 5

Internal locus of control

Answer 5

choosing how they want to react – challenge

denotes a feeling that the events in the individual’s life are within his or her power or ability to manage.

Question 6

External locus of control

Answer 6

crying

believe that the events in their lives happen to them and that people do things to them.

Question 7

How should we give praise and feedback?

Answer 7

• Amplify strengths
• For every 1 negative have 3 positives essential
• Trust and insurance of critical feedback
• To feel encourage

Question 8

Be familiar with the levels of listening?

Answer 8

• Level 1 Listening (internal Listening)
• Level 2 Listening (Focused Listening)
• Level 3 Listening (Global Listening)

Question 9

• Level 3 Listening (Global Listening)

Answer 9

o”listening” with all your senses and being aware of shifts in the client’s posture and changes in energy and mood and tuning into what is not verbalized.

Question 10

• Level 2 Listening (Focused Listening)

Answer 10

o”listening” to the meaning behind the client’s words and reflecting everything back to the client.

Question 11

• Level 1 Listening (internal Listening)

Answer 11

olistening that is full of “mind chatter” and egotistical in nature interpreting what is spoken as being about oneself.

Question 12

What is a word trap and how do you avoid those?

Answer 12

• commonly relied upon default phrases that limit possibility (e.g., “I should/you should”).
• Limiting phrases
• You could!!! Possibilities open internal to external
• Give choices !!
• Trap but —- deflating —– substitute and
• Cant —- don’t say it !!!

Question 13

Be familiar with acknowledging versus complimenting.

Answer 13

-Compliment is nonspecific and focuses on what the individual did for you rather than on who the individual is “being” to you.

A true acknowledgement is spoken directly to the other person, is specific, and reflects a ton of admiration.

Question 14

Reflecting and clarifying

Answer 14

• say what the client is saying “paraphrasing”

Question 15

Summary probe

Answer 15

• an interview tool that is a tactful way to consolidate or steer the conversation back on track and also to gain clarification on the facts.

Question 16

Clearing

Answer 16

allowing clients time to tell their story, feel sorry for themselves, and release their negative emotions.

Question 17

Powerful questions

Answer 17

• open-ended, curious, introspective, and thought-provoking questions.

“what about that is important to you”

Question 18

Meta-view

Answer 18

• an interviewing/coaching tool that enables the client to gain a perspective on his or her situation
• trip into the future or a helicopter view

Question 19

Reframing

Answer 19

• a counseling tool that enables the client to redefine the problem into something positive.

Question 20

Acknowledging

Answer 20

• to recognize as being valid or having force or power.

- highlight internal strengths

Question 21

Using silence

Answer 21

• presence — connected
• absence
• honor the clients time to think by giving them silence

Question 22

Post evaluation tool kit.

Answer 22

• Flow talk
• Highlight positive attributes and general strengths
• Clarify your role
• Hight light communication
• Collaborate with the family diagnosis
• Written recommendation
• Question and answer period
• One important take -away

Question 23

• Flow talk

Answer 23

o Engaging in a moment of flow talk proves as a soothing and humane transition in an otherwise stressful situation. It is important for your professional interaction with your client and his or her family.

o casual conversation or “chit chat” that helps the clinician build a rapport with the client.

Question 24

• Hight light communication

Answer 24

o features of communication that are found to be areas of strength for the client.