counseling Flashcards

1
Q

What are some techniques leaders may use during the directive approach to counseling?

A

Corrective Training

Commanding

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2
Q

What Field Manual covers counseling?

A

FM 6-22 Appendix B

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3
Q

What are the characteristics of effective counseling

A

Purpose: Clearly define the purpose of the counseling.
Flexibility: Fit the counseling style to the character of each subordinate and to the relationship desired.
Respect: View subordinates as unique, complex individuals, each with a distinct set of values, beliefs, and attitudes.
Communication: Establish open, two-way communication with subordinates using spoken language, nonverbal actions, gestures, and body language. Effective counselors listen more than they speak.
Support: Encourage subordinates through actions while guiding them through their problems.

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4
Q

hat are the three approaches to counseling?

A

Directive
Non-directive
Combined

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5
Q

Explain the advantages and disadvantages of Directive counseling.

A

Advantages:
Quickest method.
Good for people who need clear, concise direction.
Allows counselors to actively use their experience.
Disadvantages:
Doesn’t encourage subordinates to be part of the solution.
Tends to treat symptoms, not problems.
Tends to discourage subordinates from talking freely.
Solution is the counselor’s, not the subordinate’s.

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6
Q

Explain the advantages and disadvantages of Non-Directive counseling.

A

Advantages:
Encourages maturity.
Encourages open communication.
Develops personal responsibility.

Disadvantages:
More time-consuming
Requires greatest counselor skill.

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7
Q

Explain the advantages and disadvantages of Combined counseling.

A
Advantages:
Moderately quick.
Encourages maturity.
Encourages open communication.
Allows counselors to actively use their experience.

Disadvantages:
May take too much time for some situations.

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8
Q

What are the three major categories of developmental counseling?

A

Event counseling
Performance counseling
Professional growth counseling

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9
Q

What are some examples of Event counseling?

A
Instances of superior or substandard performance.
Reception and Integration Counseling.
Crisis Counseling
Referral Counseling
Promotion Counseling
Separation Counseling
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10
Q

What areas would you cover in a reception and integration counseling?

A

Chain of command familiarization.
Organizational standards.
Security and safety issues.
Noncommissioned officer (NCO) support channel (who is in it and how it is used).
On- and off-duty conduct.
Personnel/personal affairs/initial and special clothing issue.
Organizational history, structure, and mission.
Soldier programs within the organization, such as Soldier of the Month/Quarter/Year, and educational and training opportunities.
Off limits and danger areas.
Functions and locations of support activities.
On- and off-post recreational, educational, cultural, and historical opportunities.
Foreign nation or host nation orientation.
Other areas the individual should be aware of as determined by the leader.

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11
Q

What are the 4 stages of the Counseling Process?

A

Identify the need for counseling.
Prepare for counseling.
Conduct counseling.
Follow up.

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12
Q

What are the steps required to prepare for counseling?

A
Select a suitable place.
Schedule the time.
Notify the subordinate well in advance.
Organize information.
Outline the counseling session components.
Plan your counseling strategy.
Establish the right atmosphere.
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13
Q

A counseling session consists of what 4 basic components?

A

Opening the session.
Discussing the issues.
Developing the plan of action.
Recording and closing the session.

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14
Q

What is counseling?

A

Counseling is the process used by leaders to review with a subordinate the subordinate’s demonstrated performance and potential.

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15
Q

What are some counseling techniques leaders may explore during the nondirective or combined counseling approaches?

A

Suggesting Alternatives
Recommending
Persuading
Advising

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16
Q

How many human needs are there?

A

4 (Physical, Social, Security and Higher (Religious))

17
Q

What is tact?

A

A keen sense of what to do or say in order to maintain good relations with others and to avoid offense

18
Q

What is the objective of counseling?

A

For one person to help another

19
Q

What are the 7 steps to problem solving?

A
ID the problem
Gather information
Develop criteria
Generate possible solutions
Analyze possible solutions
Compare possible solutions
Make and implement the decision
20
Q

What is communications?

A

Communications is the flow or exchange of information and ideas from one person to another.

21
Q

Faulty communications causes most problems. True or false?

A

true

22
Q

Leaders should seek to develop and improve what three leader counseling skills?

A

Active Listening
Responding
Questioning

23
Q

To insure that they understand the message sent to them, the receiver should send what back to the transmitter?

A

Feedback

24
Q

What are the qualities of an effective counselor?

A
Respect for subordinates
Self-awareness
Cultural awareness
Empathy
Credibility
25
Q

In communications, your exchange of information has three important parts. What are they?

A

Message
Content
Context

26
Q

Name some good conditions that make for good discipline

A
High performance standards
Loyalty to superiors and subordinates
Competitive activities
Tough training
Open channel of communications
27
Q

What course of action should a supervisor take when a subordinate has been performing below his/her usual standards?

A

Counsel about substandard performance.
Attempt to define the problem with the soldier.
Afford opportunity and time to solve the problem.
Make a written statement of counseling

28
Q

What are the stresses that influence behavior?

A
Fear
Hunger
Illness
Anxiety
Fatigue
29
Q

By neglecting the welfare of your Soldiers, you will probably do what?

A

Lose their respect and loyal cooperation

30
Q

What form is used for counseling?

A

DA Form 4856 E