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Promotion Board > Counseling > Flashcards

Counseling Flashcards

1
Q

What are some techniques leaders may use during the directive approach to counseling?

A
  1. Corrective Training

2. Commanding

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2
Q

What Field Manual covers counseling?

A

FM 6-22 Appendix B

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3
Q

What are the characteristics of effective counseling

A
  1. Purpose
  2. Flexibility
  3. Respect
  4. Communication
  5. Support
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4
Q

What are the three approaches to counseling?

A
  1. Directive

2. Non-directive 3. Combined

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5
Q

Explain the advantages and disadvantages of Directive counseling.

A

Advantages:
Quickest method.
Good for people who need clear, concise direction. Allows counselors to actively use their experience.
Disadvantages:
Doesn’t encourage subordinates to be part of the solution. Tends to treat symptoms, not problems.
Tends to discourage subordinates from talking freely.
Solution is the counselor’s, not the subordinate’s.

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6
Q

Explain the advantages and disadvantages of Non-Directive counseling.

A 
Advantages:
Encourages maturity.
Encourages open communication. Develops personal responsibility.
Disadvantages:
More time-consuming
Requires greatest counselor skill.
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7
Q

Explain the advantages and disadvantages of Combined counseling.

A

Advantages:
Moderately quick.
Encourages maturity.
Encourages open communication.
Allows counselors to actively use their experience.
Disadvantages:
May take too much time for some situations.

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8
Q

What are the three major categories of developmental counseling?

A
  1. Event counseling
  2. Performance counseling
  3. Professional growth counseling
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9
Q

What are some examples of Event counseling?

A
  1. Instances of superior or substandard performance. 2. Reception and Integration Counseling. 3. Crisis Counseling
  2. Referral Counseling
  3. Promotion Counseling
  4. Separation Counseling
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10
Q

What areas would you cover in a reception and integration counseling?

A

Chain of command familiarization.
Organizational standards.
Security and safety issues.
Noncommissioned officer (NCO) support channel (who is in it and how it is used). On- and off-duty conduct.
Personnel/personal affairs/initial and special clothing issue.
Organizational history, structure, and mission.
Soldier programs within the organization, such as Soldier of the Month/Quarter/Year, and educational and training opportunities.
Off limits and danger areas.
Functions and locations of support activities.
On- and off-post recreational, educational, cultural, and historical opportunities.
Foreign nation or host nation orientation.
Other areas the individual should be aware of as determined by the leader.

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11
Q

What are the 4 stages of the Counseling Process?

A
  1. Identify the need for counseling. 2. Prepare for counseling.
  2. Conduct counseling.
  3. Follow up.
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12
Q

What are the steps required to prepare for counseling?

A

Select a suitable place.
Schedule the time.
Notify the subordinate well in advance. Organize information.
Outline the counseling session components. Plan your counseling strategy.
Establish the right atmosphere.

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13
Q

A counseling session consists of what 4 basic components?

A

Opening the session.
Discussing the issues.
Developing the plan of action. Recording and closing the session.

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14
Q

What is counseling?

A

Counseling is the process used by leaders to review with a subordinate the subordinate’s demonstrated performance and potential.

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15
Q

What are some counseling techniques leaders may explore during the nondirective or combined counseling approaches?

A
  1. Suggesting Alternatives 2. Recommending
  2. Persuading
  3. Advising
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16
Q

How many human needs are there?

A

4 (Physical, Social, Security and Higher (Religious))

17
Q

What is tact?

A

A keen sense of what to do or say in order to maintain good relations with others and to avoid offense

18
Q

What is the objective of counseling?

A

For one person to help another

19
Q

What are the 7 steps to problem solving?

A
  1. ID the problem
  2. Gather information 3. Develop criteria
  3. Generate possible solutions
  4. Analyze possible solutions
  5. Compare possible solutions
  6. Make and implement the decision
20
Q

What is communications?

A

Communications is the flow or exchange of information and ideas from one person to another.

21
Q

Faulty communications causes most problems. True or false?

A

True

22
Q

Leaders should seek to develop and improve what three leader counseling skills?

A
  1. Active Listening 2. Responding

3. Questioning

23
Q

To insure that they understand the message sent to them, the receiver should send what back to the transmitter?

A

Feedback

24
Q

What are the qualities of an effective counselor?

A
  1. Respect for subordinates 2. Self-awareness
  2. Cultural awareness
  3. Empathy
  4. Credibility
25
Q

In communications, your exchange of information has three important parts. What are they?

A
  1. Message 2. Content3. Context
26
Q

Name some good conditions that make for good discipline

A

High performance standards
Loyalty to superiors and subordinates Competitive activities
Tough training
Open channel of communications

27
Q

What course of action should a supervisor take when a subordinate has been performing below his/her usual standards?

A
  1. Counsel about substandard performance.
  2. Attempt to define the problem with the soldier.
  3. Afford opportunity and time to solve the problem. 4. Make a written statement of counseling
28
Q

What are the stresses that influence behavior?

A

Fear Hunger Illness Anxiety Fatigue

29
Q

By neglecting the welfare of your Soldiers, you will probably do what?

A

Lose their respect and loyal cooperation

30
Q

What form is used for counseling?

A

DA Form 4856 E

31
Q

When is the directive approach in counseling most likely to be used?

A

When time is short, when the LEADER knows what to do, when the counseled soldier has limited problem-solving abilities

32
Q

Is it a requirement that a leader counsel his/her subordinates?

A

Yes. A leader who neglects to counsel his subordinates is negligent in his performance of duty

33
Q

Is performance counseling limited to bad performance?

A

No. Counseling may also be for good performance

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